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Posted

My account, with username MALDATA, was suspended because I hadn't logged in in a few weeks. It's hosted on stevie, and is associated with the domain crimesagainstscience.com. When I try to re-activate it, I get the "We're sorry, but we either could not find that account in the database, or it is not listed as inactive" message.

 

Please let me know what I need to do to get it up and running again.

 

Thanks!

Posted

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.

 

Also keep in mind that we are having some database issues at the moment on Stevie so that is why you were unable to reactivate your account using that script. If you try to log into cPanel through heliohost.org/home it will also say that your username doesn't exist, but you should be able to log in with this link instead: http://stevie.heliohost.org:2082/

 

http://wiki.helionet.org/Clear_your_cache

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