Redwing Posted November 3, 2011 Posted November 3, 2011 HH Username: redwingServer: JohnnyDomain: equilibrniet.com I tried to visit the site to re-activate but it says I'm not listed as inactive. Also, will this affect my ability to log into cPanel? Thanks
Byron Posted November 3, 2011 Posted November 3, 2011 You were suspended because you were:Abusing email server. 1
Redwing Posted November 3, 2011 Author Posted November 3, 2011 May I ask what counts as abuse? I thought I was using it normally. I only have three accounts 2 @equilibrinet.com for personal use and 1 @mindstar-tecnology.com I use for dealing with job agencies.
jje Posted November 3, 2011 Posted November 3, 2011 Were you sending lots and lots and lots of emails in a small period of time, or sending lots of spam email?
Redwing Posted November 3, 2011 Author Posted November 3, 2011 Not personally. I do retrieve email using GMAIL though, which obviously connects into the server on a regular basis. Could that be the issue? I don't think I've sent an email from 1 of the equilibrinet accounts for years it's only a legacy mail address for old signups and people who I haven't contacted in a long time. My other one is purely for world of warcraft which is targeted by "send us your wow account details for your free multicoloured pony" etc and my mindstar-tech one is purely for personal/business use. I guess that it's possible that one of the accounts has been compromised? If you can tell me which one? Thanks
Krydos Posted November 3, 2011 Posted November 3, 2011 If I recall correctly the equilibrinet.com was sending out literally thousands of emails per day. I don't think I've ever seen the mindstar-technology.com causing any issues. We are willing to unsuspend your account but you have to realize that if you don't have a plan to put an end to the spam emails your account is just going to get suspended again. Let us know when you're ready to try figuring out your spam mail problem and we can unsuspend.
Redwing Posted November 4, 2011 Author Posted November 4, 2011 In that case I'll just kill the old equilibrinet.com mail address, I only get 1 or 2 a week and I guess it's about time I updated those profiles where it's used. Is it possible for you to watch it and contact me if the other address does the same thing before suspending me? I'm more than happy to work within the rules you guys set, but I can't see what's happening behind the scenes ^^
Krydos Posted November 4, 2011 Posted November 4, 2011 Your account has been unsuspended. Please make sure your account isn't sending spam emails.
Redwing Posted November 5, 2011 Author Posted November 5, 2011 I have removed one of the accounts as promised. Please let me know if the problem continues. (Also, I'm on UK time, so please give me time to act and respond as in all likelihood you will be messaging me at 2-5am my time ^^)
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