Travis B Posted October 10, 2011 Posted October 10, 2011 Hello! I'm having a few problems this afternoon. Yesterday morning I bought a domain (for the first time, trying to figure that crazy switch procedure!) I guess I took care of that perfectly fine. Although it hasn't propagated to my school's DNS yet, I ran openDNS to test and it now correctly points to a HelioHost IP, and I'm able to login to ftp via it. However, whenever I try to access cPanel, from these methods, it logs in successfully, and leads to a blank page. I first tried while in Chromium, later in elinks, lynx on a separate machine, and finally in a just-installed Firefox. Each had the cache cleared before hand. It logs in perfectly fine, it's just that nothing comes up afterwards. Does anyone have any suggestions? Thanks in advance, Travis [edit] Account details MIGHT be useful User: travisb Primary Domain: beattytech.net old domain provided by heliohost: travisb.heliohost.org [ no longer available, changed beattytech.net to the primary domain. I figured it'd make it just what the default settings were for, and not delete the heliohost website ] [/edit]
jje Posted October 10, 2011 Posted October 10, 2011 We are aware of the issues on Stevie and are working to fix them as soon as we can http://www.helionet.org/index/index.php?showtopic=10686
Travis B Posted October 10, 2011 Author Posted October 10, 2011 We are aware of the issues on Stevie and are working to fix them as soon as we can http://www.helionet.org/index/index.php?showtopic=10686 Thank you! Sorry for posting something about a known issue. I only checked this forum, and the uptine page. I'll make sure to check there next time. Thanks for the help!
jje Posted October 10, 2011 Posted October 10, 2011 Your welcome And sorry I didn't post an update on the Twitter feed; tweeted that link now Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
Krydos Posted October 11, 2011 Posted October 11, 2011 Closing since this issue has been solved. http://www.helionet.org/index/index.php?showtopic=10686
Recommended Posts