oTc Sales & Marketing Posted September 30, 2011 Posted September 30, 2011 im having difficulties logging into my account via cpanel otc.heliohost.org/cpanel user name: otc any help would be highly appreciated
Byron Posted September 30, 2011 Posted September 30, 2011 im having difficulties logging into my account via cpanel otc.heliohost.org/cpanel user name: otc any help would be highly appreciated Please start a new topic in Customer Service and give a little bit of a description as to what happens when you try to login.
Krydos Posted September 30, 2011 Posted September 30, 2011 Split and moved. Have you tried all the methods of logging into cPanel listed in the wiki article? http://wiki.helionet.org/How_to_access_cPanel
oTc Sales & Marketing Posted October 4, 2011 Author Posted October 4, 2011 now working... thanks guys. Apologies for off topic post.
Tjoene Posted October 4, 2011 Posted October 4, 2011 What sort of problems do you have? Is there a error message?
oTc Sales & Marketing Posted October 4, 2011 Author Posted October 4, 2011 it is back up and running now. it kept redirecting me then timing out. unusual but i tried again 24 hours later and the problem was resolved.
Tjoene Posted October 4, 2011 Posted October 4, 2011 Glad to hear that your problem got solved! If it happens again, post it on the forum and we'll look into it! Please spare a few minutes of your time to take our brief survey! Your participation is greatly appreciated.
jje Posted October 4, 2011 Posted October 4, 2011 Here's a little tip, Tjoene In the bottom left corner, there is a drop down that says 'Multi-Moderation'. You can use that to post responses like 'please take our survey' and 'glad your problem got solved' without having to type it every time. Pretty handy
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