mart1g Posted August 29, 2011 Share Posted August 29, 2011 My site is not working Username: martin1g address: www.martin-grey.com Server: Stevie Any help would be much appreciated, thanks Link to comment Share on other sites More sharing options...
Krydos Posted August 29, 2011 Share Posted August 29, 2011 Did you wait 24 hours after creating your account? You can log in and start uploading files and configuring your account right away by logging into cPanel. Link to comment Share on other sites More sharing options...
mart1g Posted August 29, 2011 Author Share Posted August 29, 2011 Did you wait 24 hours after creating your account? You can log in and start uploading files and configuring your account right away by logging into cPanel. Thanks for your quick reply, It hasn't been 24 hours yet, but I've usually found it doesn't take that long. I think the fact that my last hosting services' error page is showing has made me concerned that there may be a problem Link to comment Share on other sites More sharing options...
Krydos Posted August 29, 2011 Share Posted August 29, 2011 Well, ok it doesn't *always* take *exactly* 24 hours. You're quite right in that regard. It does, however, take until the http.conf gets rebuilt, which happens once a day at midnight PDT. Most people create their accounts shortly after midnight PDT when the signups get reset thereby just barely missing the apache reset so most people end up waiting 23 hours and 45 mins or so. Either that or: Wait 24 hours after account creation for your site to become visible. One is certainly simpler than the other. Let us know if it still isn't working tomorrow after the reset. As far as your last host's error page showing up that is probably because you browser has that page cached, or your DNS has your .com still going to your old host. When I try to open martin-grey.com it shows heliohost queued page as it should at this point. Link to comment Share on other sites More sharing options...
mart1g Posted August 29, 2011 Author Share Posted August 29, 2011 Well, ok it doesn't *always* take *exactly* 24 hours. You're quite right in that regard. It does, however, take until the http.conf gets rebuilt, which happens once a day at midnight PDT. Most people create their accounts shortly after midnight PDT when the signups get reset thereby just barely missing the apache reset so most people end up waiting 23 hours and 45 mins or so. Either that or: Wait 24 hours after account creation for your site to become visible. One is certainly simpler than the other. Let us know if it still isn't working tomorrow after the reset. As far as your last host's error page showing up that is probably because you browser has that page cached, or your DNS has your .com still going to your old host. When I try to open martin-grey.com it shows heliohost queued page as it should at this point. Thanks for letting me know, glad I know exactly how it works now! Think I must have just missed the reset Link to comment Share on other sites More sharing options...
mart1g Posted August 30, 2011 Author Share Posted August 30, 2011 Well, ok it doesn't *always* take *exactly* 24 hours. You're quite right in that regard. It does, however, take until the http.conf gets rebuilt, which happens once a day at midnight PDT. Most people create their accounts shortly after midnight PDT when the signups get reset thereby just barely missing the apache reset so most people end up waiting 23 hours and 45 mins or so. Either that or: Wait 24 hours after account creation for your site to become visible. One is certainly simpler than the other. Let us know if it still isn't working tomorrow after the reset. As far as your last host's error page showing up that is probably because you browser has that page cached, or your DNS has your .com still going to your old host. When I try to open martin-grey.com it shows heliohost queued page as it should at this point. Thanks for letting me know, glad I know exactly how it works now! Think I must have just missed the reset The reset time has now passed, but still no luck so far - have refreshed DNS, cleared cache and tried using different browsers but it's still not showing Link to comment Share on other sites More sharing options...
jje Posted August 30, 2011 Share Posted August 30, 2011 I see your site fine Please try flushing your DNS. Link to comment Share on other sites More sharing options...
mart1g Posted August 30, 2011 Author Share Posted August 30, 2011 Thanks - that's done the trick, it worked after FlushDNS and reboot of my machine! Link to comment Share on other sites More sharing options...
jje Posted August 30, 2011 Share Posted August 30, 2011 Your welcome! -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. Link to comment Share on other sites More sharing options...
Krydos Posted August 31, 2011 Share Posted August 31, 2011 Closing... Link to comment Share on other sites More sharing options...
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