cdlp Posted August 27, 2011 Posted August 27, 2011 Well, I have an account (cdlapolvora.heliohost.org), today I've requested to change that main domain to a .es domain that I have and after that I've tried to erase that parked domain at cpanel cause I think I have to do it in order to not have the same domain as main and as parked but I couldn't do it. Now I've succesfully erased it but I have another issue with another one, I had a .com added as parked and this morning I'd erased it by error trying to erase the .es one but now I cannot add it again cause cpanel tells me that it's owned by another user, I hope you can help me with this... Thanks in advance. PD. I've forgotten to tell you that I think that the issue cames from the thing that when I try to make any change in my parked domains cpanel seems to freeze and I have to click on the home link after waiting about 10mins...
Guest xaav Posted August 27, 2011 Posted August 27, 2011 Please post the domains that you cannot add.
cdlp Posted August 27, 2011 Author Posted August 27, 2011 Please post the domains that you cannot add. They are tirocangas.es and tirocangas.com, it's strange but when I try to enter into the first nothing happens but in the .com it shows me an error page from my joomla installation...
Guest xaav Posted August 27, 2011 Posted August 27, 2011 Please add those domains as parked or addon domains in your cPanel.
cdlp Posted August 27, 2011 Author Posted August 27, 2011 I get the same error with tirocangas.com, cpanel says that the domain is already owned by another user... In fact that's the problem I have...
cdlp Posted August 28, 2011 Author Posted August 28, 2011 Parked and now I see only the tirocangas.es added but still I cannot add the tirocangas.com, same error... I think it's related to httpd.conf file, could you check it?
Krydos Posted August 28, 2011 Posted August 28, 2011 It looks like one of our nameservers has a record of tirocangas.com and the other doesn't. I'm guessing the DNS probably needs to be synced. From ns2.heliohost.org: ;; QUESTION SECTION (1 record) ;; ;tirocangas.com. IN ANY ;; ANSWER SECTION (5 records) tirocangas.com. 14400 IN MX 0 tirocangas.com. tirocangas.com. 86400 IN SOA ns1.heliohost.org. ashoat.gmail.com. 2011082601 86400 7200 3600000 86400 tirocangas.com. 86400 IN NS ns2.heliohost.org. tirocangas.com. 86400 IN NS ns1.heliohost.org. tirocangas.com. 14400 IN A 216.218.192.170 ;; AUTHORITY SECTION (0 records) ;; ADDITIONAL SECTION (3 records) tirocangas.com. 14400 IN A 216.218.192.170 ns1.heliohost.org. 14400 IN A 65.19.143.3 ns2.heliohost.org. 14400 IN A 64.62.211.133 From ns1.heliohost.org: ;; QUESTION SECTION (1 record) ;; ;tirocangas.com. IN ANY ;; ANSWER SECTION (0 records) ;; AUTHORITY SECTION (13 records) com. 93864 IN NS i.gtld-servers.net. com. 93864 IN NS j.gtld-servers.net. com. 93864 IN NS k.gtld-servers.net. com. 93864 IN NS l.gtld-servers.net. com. 93864 IN NS m.gtld-servers.net. com. 93864 IN NS a.gtld-servers.net. com. 93864 IN NS b.gtld-servers.net. com. 93864 IN NS c.gtld-servers.net. com. 93864 IN NS d.gtld-servers.net. com. 93864 IN NS e.gtld-servers.net. com. 93864 IN NS f.gtld-servers.net. com. 93864 IN NS g.gtld-servers.net. com. 93864 IN NS h.gtld-servers.net. ;; ADDITIONAL SECTION (0 records)
cdlp Posted August 28, 2011 Author Posted August 28, 2011 Ok, thank you very much, I hope it will be fixed soon and that it doesn't cause many troubles to the admin staff. Sorry for my english and for my use of cpanel...e
Krydos Posted September 6, 2011 Posted September 6, 2011 Good to know. I'll file that script away for future reference if I run into this again.
Krydos Posted September 8, 2011 Posted September 8, 2011 Dig shows ns1 and ns2 have different records for TIROCANGAS.COM still. Currently running the DNS sync again to see if it helps.
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