meteorist Posted August 9, 2011 Posted August 9, 2011 heliohost username: meteoris Server: Stevie heliohost main domain: lnr.com.au I'm not sure why my account was suspended. My mail client reports that my email account's password is invalid - Is this the result of the suspension or has someone hijacked my account?
Byron Posted August 9, 2011 Posted August 9, 2011 Reason for suspension: WARNING: EXCESSIVE PROCESS USAGE! CPU Usage: 60.0 Mem Usage: 0.0136377967382 Process Excutable: /usr/lib/courier-imap/bin/imapd Process Command: ['/usr/lib/courier-imap/bin/imapd', '/home/meteoris/mail/lnr.com.au/lee'] Process User: meteoris Would you like to talk to the root administrator about unsuspending your account?
meteorist Posted August 9, 2011 Author Posted August 9, 2011 Reason for suspension: WARNING: EXCESSIVE PROCESS USAGE! CPU Usage: 60.0 Mem Usage: 0.0136377967382 Process Excutable: /usr/lib/courier-imap/bin/imapd Process Command: ['/usr/lib/courier-imap/bin/imapd', '/home/meteoris/mail/lnr.com.au/lee'] Process User: meteoris Would you like to talk to the root administrator about unsuspending your account? Sure. Mail is the main reason I use Heliohost. Any clues as to what may have caused the excessive process usage so that I can stop it in the future? Reason for suspension: WARNING: EXCESSIVE PROCESS USAGE! CPU Usage: 60.0 Mem Usage: 0.0136377967382 Process Excutable: /usr/lib/courier-imap/bin/imapd Process Command: ['/usr/lib/courier-imap/bin/imapd', '/home/meteoris/mail/lnr.com.au/lee'] Process User: meteoris Would you like to talk to the root administrator about unsuspending your account? Looking at the other posts this seams to be a common theme. Can we start to suspect that the process monitoring might not be reporting things correctly?
Byron Posted August 9, 2011 Posted August 9, 2011 This support request is being escalated to our root admin.
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