magikman Posted August 7, 2011 Share Posted August 7, 2011 Hi, I noticed in the last couple of days my account is showing the suspended page. USERNAME: magikman SERVER: stevie DOMAIN: randomstuffyoucando.tk I haven't knowingly done anything that would cause it to be suspended, and I haven't received an 'account inactive' email recently. Thanks in advance. EDIT: By the way, I can access cpanel fine and FTP Link to comment Share on other sites More sharing options...
PenTester Posted August 7, 2011 Share Posted August 7, 2011 You have to login once in a month. I thik you didn't login last month. Read these: http://wiki.helionet.org/Suspension_policy If you want to reactivate your suspended account, please check this: http://www.heliohost.org/home/support/scripts/renew Link to comment Share on other sites More sharing options...
magikman Posted August 8, 2011 Author Share Posted August 8, 2011 I tried that reactivation tool already, but it says the name is not in the database. Link to comment Share on other sites More sharing options...
Krydos Posted August 8, 2011 Share Posted August 8, 2011 Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. http://wiki.helionet.org/Clear_your_cache--Please spare a few minutes to take our brief survey:http://feedback.heliohost.org/Your participation in this survey is greatly appreciated. Link to comment Share on other sites More sharing options...
Recommended Posts