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  1. Good day, admins! I am writing to respectfully inquire regarding my account being suspended for 'high load' today. I was about to continue working on a website I recently requested to be added under my account. Upon visiting my website domain, I was greeted with a notice of suspension due to aforementioned reason. This was my first time around encountering this issue, and I would like to know how I exceeded my daily limit as per ToS usage limit policy, so I may know how to control my server load in the future. Here are the details of my HelioHost account for you to check on: Username: TheDannified Server: Tommy Main Domain: thedannified.helioho.st I look forward to hearing from you at your most convenient time. Thank you!
  2. Hello, can you reactivate my website, please. You can delete a folder to reactivate it and I'll review it later, but if you want you can delete the folders and databases, I'll upload a new project. If you have a folder called manager, you can leave it. Thank you, I look forward to resuming the service.
  3. Hello team my website is unable able to access and its show that its exceed the memory or cpu I don't know why and i am unaware about it. The last change according to my changelog is i had added cron jobs for every minute. Because i was unable to add command i had put url. Request to kindly unblock my website. And give me some suggestions if its happened due to cron jobs
  4. a. your HelioHost username: verifyus b. the server your account is on: johnny or rick cant remember c. your HelioHost main domain: verifyus.heliohost.org
  5. Hello My account was suspended and I really dont know for why. Can you unsuspend my account? username webjjic Server johnny plz
  6. a. your HelioHost username : update7 b. the server your account is on : ricky c. your HelioHost main domain : username.heliohost.us
  7. heliohost username: zoomtest heliohost server : johnny heliohost domain : zoomtest.heliohost.org Please help me to unsuspend my account.
  8. Username : miappbo Server : johnny Domain : https://miappbo.heliohost.org (I am not really sure) Please cancel the suspension of my account, I need the database I had in MySQL, the database is called miappbo_miappbogado ... please help me ... thanks
  9. hello account suspended my helionet username : amanjsle Server : Johnny Domain : paypalacc.cf i didn't anything wrong i just have a project i want to test
  10. Please unsuspend my account.i will select less services.. thanks in advance
  11. my username: google12 main domain: google12.heliohost.org Account hosted on Tommy. Yesterday i was trying to implement hsts strict transport security header but i was suprised to find my accound suspended in morning. there are other headers i added in .htacess file i think they could the problem why my account was suspended. if not that then i dont know the cause
  12. Hi My account has been suspended. Following are the details: a) My Heliohost Username : life2 Server : Tommy c) Heliohost main domain : life.heliohost.org I have no idea why it has been suspended. Presently it hosts three domains ( Wordpress) but all of them are practically personal with hardly any visitors. I had raised a query for my sites being down often and in response one of the admin attached a graph which shows memory usage approaching CPU . The link is : https://www.helionet.org/index/topic/39868-websites-down-very-frequently/ Would appreciate all advise and unuspension. Thank you.
  13. a. username: komejude b. server: php c. HelioHost main domain: yourfreeofers.tk
  14. Hello, Please my account got suspended, i request for team to help me solve this issue and re activate my account. Here is my website http://blockmaster-imports.tk Thanks for your help.
  15. Hello, My usersname is mspro and my account on Tommy server for www.monsecretariat.pro is suspended. Could you please unsuspend my account and say me what was it suspended for ? I think I agree with Heliohost's terms of use, but I will take measures if not. Looking for your answer MSPRO
  16. a tonyliz b johnny c http://high-value.heliohost.org/ please tell me what i need to do to have my account back and running what am i doing wrong ,helppppp
  17. Some Administrator that my account and be able to have activity of the same. Thank you
  18. a. HelioHost username: infomant b. server account is on: Ricky c. main domain: takeinfosys
  19. Username : edicmeet Server : Ricky/Johnny Domain : ediccharusat.heliohost.org
  20. Username: rzurita Server: Tommy Domain: raulzurita.com.ve Hi, I think I have not broken any rules. Please, I would like you to reactivate my account. Thank you.
  21. It was hosted on stevie Cannot login to cpanel and the website - https://robin.eu.org shows "Account suspended" Thank you for looking into it.
  22. My Account was suspended because it's my fault. By mistake i am sign up the already exist account by mistake. So Sorry, Please I am requesting you please doing my account unsuspended. My domain is http://cadcamindia.tk and my server is ricky. Thank You.
  23. My account has been suspended because of inactivity but as I am 100% sure that I had logged in few days back only, probably this week only but still its suspended because of in activity. Please release my account as soon as possible. This would be your most kindness. Account: User-webcyclein website-www.webcycle.in Server- Ricky Heliohost Thanks in Advance
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