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Hello, I'm new and Fench so I'm sorry for my English I read the FAQ (ok) I'm on Jhonny for now, I wanted to use Tomcat, Bad surprise : The delay : July 28 2018 Is there any way to do it faster ? Donation ? I'll send you my kidneeeeeeeey ! hrum. If we can't accelerate the process I guess I'll need to move to Tommy : (In Tommy there is no free account, I need to donate, right ?) Or I just need to donate when I want to move my account from Jhonny to Tommy without removing my account ? ( http://wiki.helionet.org/Moving_your_account is not clear for now sorry ) At this point I needed to log out log in etc and .. drama Before I say anything I just want to ask few question for clarifications : Am I the only one failing 75% of the time when I log In ? When I manage to log in it takes 2 minutes, same time to log out (i'm on optical wires) When I finally Ioged in and I click on the cPanel link : ------------------------------------------------------------------------------------------------------------ Internal server Error 500 The cPanel Server operation timed out at cpsrvd.pl line 531.------------------------------------------------------------------------------------------------------------- cpsrvd/11.62.0.16 Server at johnny.heliohost.org #GodPleaseKillMe Are these known issues ? I just want to know if all of this is normal, I'm not angry at all for anything because I know it's a free service, and I'm pleased for your work on creating and improving HelioHost. That's just ... that, I really want to work, and without any explanation I just feel a bit frustrated I'm Fench Thank you for your answers and clues, have a nice day

Hallo Heliohost, Thanks for a great service. However, today I could not log in to cpanel with my my normal username (nbarks in lower case) Please advise. Thanks from the webmaster at, http://www.nigelbarksfield.co.uk

I haven't been able to log in to my cPanel for days. It just keeps going to a page that says Oops! Google Chrome could not connect to johnny.heliohost.org:2082 I'm not sure what the issue is. How can I log in? My username is lani1234 server johnny EDIT: I must be behind a firewall at work. I got through to the cPanel using http://cpanel.yourdomain.org Sorry for the post but maybe this will help others