Search the Community

Hi, I noticed that in the FAQ it says that, "If you would like to have one account on Ricky and one on Johnny, you may do so by request only (post in the customer service forum)." Would it be possible for me to get permission for this? Thanks.

Hi all. I wonder what should happen to accounts that cannot login to Johnny and overcome the maximum period of inactivity: would they be suspended? Or, worse yet, owners will need to request the creation of a new account? Stating the time needed to have Java enabled, it could be painful... Thanks

Beforehand, I want to apologize that I have not read before the Multiple Accounts Policy. Could you please let me keep my two accounts. Yesterday, I've created an account on Ricky where I host a domain and a website. Adding a parked domain caused the acount to be queued for several hours. Changing DNS to make zoho be my mail hosting server was a pain... and also took several hours to update spf records. Lastly and finally server is up, running and everything configured. Then, I've read that Tommy server is not taking that long to make those changes (reboot Apache) making account queues faster. So I run today and open an account on Tommy. I'm planning to migrate to Tommy in a future, I'm planning to bring two more domains here, but since all that pain and wait with DNS's zone editor, I'm asking permission to keep them both. Username: allera Server: Tommy Main domain: allera1.heliohost.org Username: alexrym Server: Ricky Main domain: allera.heliohost.org Thanks in advance, Alejandro Rojas

Hello, my name is yolveiro , my username is yolveiro Stevie server in the domain celtapp.tk has been suspended me for misuse of resource, I apologize because I was testing the option to job from the Cront . but I've already disabled, could restore hope my connection , thank you .

I'm sure of my account details but why can't i login my account? I always got this error: cPanel username: an3cb0ok domain: anecbook.co.cc, anecbook.tk, anecbook.com Server: Stevie