Hello there! My first cry for help. I am behind the firewalled network and no access to ports over 1000 is allowed. There is no way that I can influence on this to be changed so I can't access my cpanel since it's on 2082 port. But, I've found in your wiki this http://wiki.helionet.org/How_to_access_cPanel Sadly, I have tried this method and got nothing. It's like the subdomain does not even exist. I hope you'll figure out the problem. Thank you.