StefaanC

Downtime ? Not funny, but... ok, you cannot be online all the time, I guess.

But each time having to repare, reconnect all things, that unacceptable.

If I look back, the breakdown happens to often, like a habit.

I conclude: you cannot trust MySQL on heliohost, and I will stop using it.

I've had it. I'll just stop my whole project. I just give it up.

Thank you.

Sorry, I found the solution. you can ignore this one

My account has been suspended again. I see to it I log in cPanel once a month; always the first of the month. Now it is 31/03/2016, last of the month and I am already suspended again. That's not nice. It is the third time now.

user: stefaanc

server: stevie

domainname: casierstefaan.heliohost.org

Ok, thank you very much, I have everything working again now.

All my databases are inaccessible since yesterday, october 22th, 2015.

(database names are: tests, logboeken, astrodb)

I get this error:

Warning: mysqli::mysqli() [mysqli.mysqli]: (28000/1045): Access denied for user '*******' (using password: YES)

(I blanked the username here)

When I try to get on myphpadmin I cannot log in, I get "Server error 500"

Same shit as less than a month ago.

Can somebody please restore the access to my databases or tell me what to do.

username : stefaanc

server : stevie

domain : casierstefaan.heliohost.org

Thanks ! I got in !.

I 've tried all suggestions mentioned here, like deleting all users and recreating them, and then assign them back to the databases, changing passwords etc.

Still, when I try to go to phpmyadmin, I get a blanc screen, with the address: http://stevie.heliohost.org:2082/cpsess2377486782/3rdparty/phpMyAdmin/index.php

Before the crash, I didn't have to log in, when going to phpmyadmin. Now I have to, but with the result of a blanc screen.

I am looking for another host now, since I cannot trust helio, and the way they handled the crash is not what you would espect, even when it's a free host.

I need everything to work every moment. A temporally down-time is acceptable, but not a crash that takes days to repair, with no help or communication to us the users.

So, when will I get my data back, when will I be able to start again. Time is ticking.

Now my databases seem to be lost. I cannot go on phpAdmin (more or less empty page). Cannot do nothing.

No messages from HelioHost to communicatie what is going on.

I need my websysteem day by day all day long.

What now?

The week before I had no trouble adding an external host by IP address. I had two of them, one for each of the two places I work from.

Yesterday I tried to connect, the connection failed.

When I went back to see what was wrong, the external host list was empty.

I tried to add them anew (and again and again).

The cPanel program always says it has added the IP address, but the list stays empty.

Now, I can work around and avoid needing a external host. But still, I would like to know what went wrong.

Anyone any idea?

username : stefaanc

server : stevie

domain : casierstefaan.heliohost.org

Thank you very much !

I have this line in my php code:

$txt = htmlentities($txt, ENT_SUBSTITUTE | ENT_HTML5 ,"ISO-8859-1");

On my homecomputer (using Xampp Control Panel v3.2.1) this works as espected.

On stevie I get this error (warning):

Warning: htmlentities() expects parameter 2 to be long, string given in...

What is going on and how should I resolve this?

Thanks !

I have no time now to check everything, but I've just seen I am able to connect to the server with FileZilla, so I suppose things are ok now.

Thank you very much !

Thank you for the response.

I don't know if it's worth mentioning, but setting up a database was no problem. I suppose you don't need a domain for that.

You write: ''When you look the domain up, it returns nothing as if the url doesn't exists.''. Could elaborate on that? Do you mean a browser showing a page not found message, or are you talking about a script function returning nothing. In case of the latter, I would like to know which function.

Can I do something? Or shall I just wait and try ftp once in a while?

username : stefaanc

server : stevie

domain : casierstefaan.heliohost.org

More than a week ago I asked to delete my account on the johnny server. Then I waited some days. Last weekend I created a new account on server stevie.

So I made a move from johnny to stevie.

I've used the same username, password, and I've got the same domain name as on johnny.

I still cannot start with FTP for some reason, Tried everything I can think of. Could it be that after 4 days, things are not ready yet? Or something got mixed up somewhere?

Ok, I moved now from johnny to stevie. I created the stevie account 4 days ago, but I still cannot start with FTP for some reason. Tried everything I can think of. Could it be that after 4 days, things are not ready yet?

Message from FileZilla:

Status: Adres bepalen van ftp.casierstefaan.heliohost.org

Status: Verbindingspoging mislukt met "EAI_NONAME - Er zijn geen nodenaam en servnaam of ze zijn niet bekend".

Fout: Kan niet verbinden met server

It means it cannot connect since there is no nodename or servname or they are not known.

When I use ftp.heliohost.org in stead of ftp.casierstefaan.heliohost.org as I did on server johnny I get:

Status: Adres bepalen van ftp.heliohost.org

Status: Verbinden met 64.62.211.131:21...

Status: Verbinding aangemaakt, welkomsbericht afwachten...

Status: TLS initialiseren...

Status: Certificaat controleren....

Status: TLS-verbinding opgezet.

Opdracht: USER stefaanc

Antwoord: 331 User stefaanc OK. Password required

Opdracht: PASS ********

Antwoord: 530 Login authentication failed

Fout: Fatale fout: Kan niet verbinden met server

If it's possible to move from johnny to stevie, I would do so yes. How can I move?

This host (johnny on heliohost) seems to be more down than up. I will have to leave, go elsewhere, since this is not going to work.

The problem seemes to be resolved, on itself. Strange.

Username: stefaanc Domainname: casierstefaan.heliohost.org Server: johnny

Btw: thanks for the help

I can access my site on my desktops (one Vista, one Win8.1). Mostly I can.

But on my tablet (android 4.2) or my Lumia (Windows Phone 8.1) it very rarely succeeds. Mostly it does not.

I am aware of the problem of loading sites from cache. Most browsers do. But when I clear the cache, the problem remains the same.

Can anybody help me find out what is going on?

I need it to work everywhere, especially on my tablet and phone.