robev

Hello.

My account name is robev

My domain name is http://robbiewolfe.heliohost.org

When the cPanel debacle happened, I switched to a VPS and had my files transferred. When the option to switch to a plesk account on tommy was made, I signed up for that. Eventually I was given an account, but was told I had to transfer all my updated files from the VPS to tommy. I never got around to it (been busy the past year), and simply carried on posting on my wordpress site on the VPS (I think). Eventually I planned to close the VPS and stay with the free account, but again, never got around to it...

Now I'm trying to update some files on my website thetaryag.com (thetaryag.robbiewolfe.heliohost.org ?), but when I update them using FTP (tommy2.heliohost.org), they're not showing up when I load thetaryag.com. Is this because I'm modifying tommy and not the VPS? It's been so long I forgot what I'm supposed to do to update files. Maybe this is the time to close the VPS and switch to tommy...

What should I do? Thanks

Thank you. Sorry, I've been really busy lately. I'll let you know when I've backed up the VPS files.

How do I back it up? Manually download from ftp? I think the main difference is my blog's WordPress database needs to be transferred over and the files I uploaded over the past few months. Not much else.

I don't know if this is automatic but I got my email asking if I want to move to plesk. After the cpanel issue I moved my account from Tommy to a paid VPS with Hestia, and I'd like to move back to Tommy/Plesk and stop paying for the VPS. I clicked the transfer link in the email.

https://robbiewolfe.heliohost.org

Thanks a lot

For the past twenty minutes I get the following email every 5 minutes:

Can't connect to MySQL localhost
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/run/mysqld/mysqld.sock' (2)

I still get these

I got 60 emails from Cron Daemon saying:

sudo: unable to resolve host vps11.heliohost.us: Temporary failure in name resolution

Different subjects:

Cron <admin@vps11> sudo /usr/local/hestia/bin/v-update-sys-queue restart

Cron <admin@vps11> sudo /usr/local/hestia/bin/v-update-sys-queue backup

Cron <admin@vps11> sudo /usr/local/hestia/bin/v-update-sys-rrd

I'm using a VPN with Hestia until the CPanel situation is resolved.

Every so often I get emails from Cron Daemon. Every day for the past week I've been getting the following email:

Subject: Cron <admin@vps11> sudo /usr/local/hestia/bin/v-update-sys-hestia-all

Great thanks so much. I guess I'm inexperienced "running my own server".

I'm temporarily using VPS until the dust settles with Tommy's move to Plesk.

My websites were all working until last week. Now they all give me a ERR_CONNECTION_REFUSED error. I am able to login to hestia and SSH into my server...

What's the problem?

Username: robev

Website: robbiewolfe.heliohost.org

Thanks

That's embarrassing. I uploaded it to the wrong server. It's working now. Thanks!

I followed this tutorial. However, when I go to https://robbiewolfe.heliohost.org/node/, it gives a 404 error and redirects to my 404.php page.

I tried checking my server errors, but when I click Errors in cPanel the page doesn't load...

Any ideas?

Have you updated winscp when this started happening, or is it the same version that used to work?

It was the same version that used to work. Due to the issue, I ended up upgrading WinSCP to 5.17.9, and still no success. I don't know what version I used to have, just that it used to work. That's why I assumed it was something on heliohost's end, not WinScp.

I'm having the exact same issue. I didn't change my login, and can log into cPanel just fine.

Account: http://robbiewolfe.heliohost.org

User: robev

Server: Tommy

Last I checked I was using around 600 MB of space on my domain, then Tommy died and I reuploaded everything to Ricky, and then was recently moved back to Tommy. I haven't added any new files recently.

Tonight I logged in to my account and was notified that I was out of disk space (1.04 GB). How did this happen? Is there a way to check what new files were added? 

As well, I was notified that my MySQL usage is 66.29 MB / 20.48 KB (331,438.43%).  I don't remember it being so large (or the amount of available space being so small).

What's going on?

EDIT: Nevermind, I think I figured it out. I think my two wordpress blogs have too many spam comments that were backed up several months in a row unnecessarily. Please delete this post.

Okay all fixed. Thanks

I've cleared my cache and it's still giving me the same errors. When I ping the parshaponders.com, it says request timed out. When I ping parshaponders.robbiewolfe.heliohost.org it says ping request could not find host.

For some reason now my subdomain parshaponders.robbiewolfe.heliohost.org isn't working (my other subdomain is fine). I get this error:

parshaponders.robbiewolfe.heliohost.org’s server IP address could not be found.

When I try parshaponders.com I get:

The requested URL was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I deleted and recreated the addon/subdomain and it's still showing this.

I don't think my account was transferred back to Tommy. I can still log into Ricky, so that makes me think my server is still on it.

http://robbiewolfe.heliohost.org

user: robev

I believe it's been over 24 hours and AutoSSL still hasn't run. SSL also isn't working for robbiewolfe.ca

Thank you. I must have missed that step. Now robbiewolfe.ca displays the Account Queued page, even though robbiewolfe.heliohost.org doesn't. Is that normal? I tried refreshing my cache.

Thank you, that worked.

Two more issues I'm noticing: http://robbiewolfe.heliohost.org works, but my domain that I purchased http://robbiewolfe.ca isn't working. I get robbiewolfe.ca’s server IP address could not be found. Is this an issue with my domain host (GoDaddy)?

Also, my SSL isn't working for studioussoftware.robbiewolfe.heliohost.org and parshaponders.robbiewolfe.heliohost.org. Do I just have do wait until AutoSSL kicks in? It says it's self-signed, unlike robbiewolfe.heliohost.org where it says AutoSSL Domain Validated

One more problem. I had a couple of add-on domains for my account and when I tried readding them I got this error:

(XID vsadmq) A DNS entry for “studioussoftware.com” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.

The add-on domains are studioussoftware.com and parshaponders.com

Okay my account is all created on Ricky. Thank you. It'll be moved to Tommy once the new drive is installed?