dahuhunter
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Everything posted by dahuhunter
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[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
Good morning, I noticed this morning that a new subdirectory appeared in my files under the name of .composer. It includes Cache and 2 files: .htaccess and composer .json. Does it mean that my web site got hacked again ? Thank you, -
[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
Good evening, thank you very much. I managed to upload the files via another software. You were really great. Thank you very much for your help. Please contact me again if you notice any suspicious activity on my account. -
[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
Excuse me, what I am doing wrong? I receive the message "Timeout while connecting to the server".. "name": "Heliohost", "host": "johnny.heliohost.org", "protocol": "ftp", "port": 1373, "username": "dahuhunter", "password": "", "remotePath": "/httpdocs", "uploadOnSave": true -
[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
Hello, OK. I guess, I will have to make changes in Google Analytics and Google maps, as well. Please let me know how should I change the FTP protocol as it does not seem to work ? "name": "Heliohost", "host": "ftp.dahuhunter.helioho.st", "protocol": "ftp", "port": 21, "username": "dahuhunter", "password": "", "remotePath": "/httpdocs/", "uploadOnSave": true -
[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
That's what I though: it is nice that I can keep my previous domain. I just did it with dahuhunter.helioho.st: please let me know when I can start uploading the files on dahuhunter.heliohost.org. -
[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
Thank you. After I have chosen the password, it does not allow me to choose again the domain dahuhunter.heliohost.org. I have the choice between dahuhunter.helioho.st and dahuhunter.heliohost.us. How can I get back dahuhunter.heliohost.org? -
[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
Please kindly make a full reset, but do not upload the files from the backup. I will use my own backup. Please send me the message when I can start loading the files back via FTP. How many hours it will take? Thank you, -
[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
How long does the reset take? Will I have to upload all the files back from my computer (backup) or the files will be uploaded automatically from the backup that you created? Will FTP settings remain the same after the reset? I think it is the best solution. -
[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
Thank you. How can I make a full reset on the platform? -
[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
I changed the password. My web site is managed via Visual Studio Code and the files are uploaded fia FTP. I do not use WordPress. Do you recommend me to block the last IP address ? 38373 66.249.68.69 It seems to be Googlebot. -
[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
Hello, I noticed a lot of strange PHP files were loaded on my web site that I erased. But I am not able to see the 785401 hits in Google Analytics unfortunately. I created a file public_html.htaccess and uploaded it in httpdocs (and not WWW), as you said. Does it seem correct to you? Order Deny,Allow Deny from 35.183.70.152 Deny from 209.38.128.20 Deny from 52.167.144.167 Deny from 157.55.39.58 Deny from 199.47.82.21 199.47.82.20 199.47.82.19 Deny from 216.244.66.232 Deny from 199.47.82.18 Deny from 143.110.228.131 Allow from all I excluded the IP adresses marked as Googlebots, as they should be harmless. Is anything else I could do? -
[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
Could you please indicate why you are recommending to use a robots.txt file ? Of course, I am interested to be found easily on Google in order to have more visitors (human, not bots), thereby I use keywords. I guess that this solution is not reasonable. Among 14 IP addresses, which one do you recommend to block ? I went on heliohost.org but do not find any file named .htaccess. Could you please indicate where I have to go and where Deny statements are to be found ? -
[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
If these bots are used for Internet references, there may be no need to block them? -
[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
Good morning, According to Google Analytics, I had maximum 21-28 visitors per day, mostly from Switzerland, Russia and Ukraine. I agree that these IP addresses look suspicious. Please explain how I can block them. Is there an option on Heliohost? Thank you. Anna -
[Solved] Web site suspended for high load
dahuhunter replied to dahuhunter's topic in Escalated Requests
Thank you. Please keep me informed if there is any issue. -
I see that my web site has been suspended for high load. could you please check what is the issue that caused it and how to reactivate it? dahuhunter.heliohost.org thank you Anna
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Problem resolved. The index.php was not created by myself and I erased it.
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My front page file is index.shtml and not index.php and when I type the whole address, it is working. Could you please indicate which file makes a problem, as until now the address dahuhunter.heliohost.org was working..
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I am not able to access my web site dahuhunter.heliohost.org. But I can still log into the control panel. Are there are new problems with the server? Thank you
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Hello, I renewed my account and updated the password. But when I go on dahuhunter.heliohost.org, I see somtheing like this. Do I need to do anything else?
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Do we have any information how long it will take for Johnny server to be rebuilt ?
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I am apparently able to log into my account and upload all the news files on Heliohost via FTP. But when I go on my web site (dahuhunter.heliohost.org), the error 502 still appears.
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Thank you for your answer. Why in this case do you offer Git Version Control on https://tommy.heliohost.org/, under Files menu ?
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Hello, I wanted to use the git function, I added a new repository in the interface but I can't figure out how to access it. Is the access https ssh ?What is the url to connect to the remote ? Thank you in advance for your answer.
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Hello, yesterday I was not able to update new files via FTP. Today I went to CPanel to see what was happening and I received the following message: The IP address 85.218.45.59 has been blocked for an unknown reason. You won't be able to continue to cPanel until an admin unblocks you. To request that your IP be unblocked please visit My user name is dahuhunter. Could you please unblock my account? Thank you and have a great day!