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stgeorge

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Posts posted by stgeorge

  1. In your post, include the following information:

    a. your HelioHost username

    stgeorge

    b. the server your account is on

    stevie

    c. your HelioHost main domain

    stgeorge.heliohost.org

     

    HelioHost Account Suspended

     

    Ahoy! You're seeing this page because we, HelioHost, have been forced to suspend this site. This may be because:

     

    The account was taking up too many system resources.

    Because HelioHost is a free webhost, we have many accounts on our servers. If one account is using too many resources it slows down the server for everyone. Therefore, we are careful to suspend any account that is using more than its fair share of CPU cycles and memory. Note that more often than not, a HelioHost account's overuse is caused by running cron scripts too often. Other causes include running resource-intensive scripts, such as proxy software.

     

    The account has become inactive.

    If the control panel of a HelioHost-hosted website is not accessed for a period of one month, the account is declared abandoned. If you are the webmaster of the site, you can visit this page to reactivate your site.

     

    The webmaster broke the Terms of Service

    The Terms of Service is a list of rules which the webmaster agrees to follow when signing up for an account. This list disallows, among other things, the use of this account to host pirated material, pornography, or illegal activities of any kind as defined by the State of Washington and the United States of America.

     

    The hits on the account websites are low and there is nothing abnormal with the Joomla 1.5.x installation.

     

    I last downloaded a backup on 9th Feb '12 so it is not as if I am not logging into cPanel

     

    The TLD is purely a building trades directory offering no download.

     

    One problem I did have was that someone used a 'recommend this site' component to send spam e-mails.

    I was notified by the component as it was happening and immediately logged in, banned the IP and disabled the component.

    In fact after this was done I disabled the component in all Joomla installations I have.

    I could give you the e-mails if there is a wish to ban this User from the Heliohost network, but cannot access cPanel to get them.

  2. Look in the configuration file of the installation you are using for your website.

    What are you using as I have a list of various CMS config files?

     

    You can view the config file in File Manager. It will show your password.

     

    Or are you talking about accessing phpMyAdmin from cPanel?

     

    If you have changed your cPanel password but did not include phpMyAdmin, simply change it again but include Mail, phpMyAdmin and FTP.

     

    If adding a new installation to an existing database.

     

    If you can access your database through phpMyAdmin then download a backup and do:

    No not the databases, just the user.

     

    Then Add the User to your existing Database.

     

    You now have a new password.

    However if you have an existing CMS, you will still have to edit the config file and enter the new password for it to connect.

  3. Because the server IP has been used to send Junk Mail or unwanted Newsletter/Mass Mail in the past by Website Webmasters.

    There is nothing that can be done unless Admin get the IP removed from various databases.

     

    This will only have a short term affect if people hosting websites on the Stevie Server start to send out Junk Mail or unwanted Newsletter/Mass Mail again.

  4. It is not the Domain you purchased.

    HelioHost is always slower than any other Free Server I have used as it is not cleaned and rebooted regularly.

    When it is it will perform at full speed and is as good as any other Free Server.

    Also HelioHost has a great deal of Free Websites being hosted and traffic will slow it down.

     

    I do not know if HelioHost uses Caching but if it does it SHOULD NOT.

     

    The Server should leave caching to the webmasters website systems and should not have server side caching as it will use up valuable resources.

  5. Why is that whenever I use AddOn Domain I get the message

    HelioHost Account Queued

     

    This message is not only on the Domains that I have added, it affects all Domains hosted on the HelioHost Account.

     

    Surely if the AddOn Domain by is accepted by cPanel as it has resolved, (as with all other hosts), then it should be accessible from the Internet.

     

    Before anyone uses the stock answer please wait up to 72 hours, this has never been necessary on any other cPanel server using the same Domain names as I have tried on HelioHost. It normally takes no longer than 4 hours on .com or .net and is only a max of 1 hour on .co.uk.

     

    Also why should it affect existing Host Domains or Sub-Domains?

     

    This is the existing sub-domain:

    http://stgeorge.heliohost.org/

     

    This is a new AddOn domain:

    http://tradesandmaterials.co.uk/

  6. The problem I find is that having tried to host a website on stevie for over two years now, I really do wonder why I have not given up totally.

    I think the reason is that I realize that the people on HelioHost are really trying to make this hosting work.

     

    I will often put a website up here, but it seems that after a few weeks I am always moving it off again.

     

    Even when I have no TLD on HelioHost I keep an eye on the Hosting to see if there is any improvement in the Server reliability, mainly by browsing the Forum as I always judge that the best way to see how Hosting is doing. I have already mentioned that backgound running e-mail clients are a good way to see Server Status.

     

    So just when it seems Stevie is getting a run of reliability I put a website back up, only to find the reliability does not last too long.

    If I was paranoid I would think it was my fault, as the Server goes down shortly afterwards.

     

    As for Johnny, is it that the Paid Hosting goes on Johnny and the Free Hosting goes on Stevie?

     

    The point I am trying to make is that I do use Paid Hosting and that is because the Free Hosting was reliable.

    The main Hosting I use, edgedhost.com, is no longer Free but has only been down twice in two years, due to a DOS attack and a Hack defacement and that was some time ago.

    The owner is quick off the mark and is the same even though he still has free accounts that he feels he is committed to.

     

    Having said all that I have manage to switch the DNS to edgedhost, upload the website and it is now back on-line in under 45 minutes, so I should call it a minor bugbear.

  7. @xwinuser

    Personally I would stick where you are as ever since I signed up on HelioHost, over two years ago, I notice Stevie is intermittent on a near daily basis. Sometimes down for days or hours at a time.

    Having said that it has been OK today so far, but it has gone from a two sec page load to 8 sec back to 6 sec today here in the UK.

     

    I have not has sites on Johnny so I have never bothered to keep an eye on the Server

  8. I am trying to get my head around the idea of all this talk of cache.

    It is irrelevant.

     

    I only mentioned it in the first place because for those not used to changing the default settings of browsers to suit and might not realized it can be a problem. Also because with a browser that caches, a server with an intermittent service like Stevie that will basically switch on and off like a light switch, the browser may not cleanly refresh properly. FireFox, Chrome and IE do not, Safari and Opera tend to be more reliable.

     

    @stgeorge Perhaps enable some caching options in joomla to speed up your site.

    @ xaav

    The reason the cache on the site was turned off and all cache purged was to get an idea what the load speed was like when Stevie was under load. It was dreadfully slow with the Cache on and off.

     

    However in the UK at 8.00 am, the website loaded at the speed your would expect for pages that contain less than 25 elements.

    Without Caching, I have now turned cache back on, but it really should not need it.

     

    Besides I moved the static site to another server, loaded like a bullet, but very slow on Stevie.

     

    As for all this talk of cache, can I remind everyone:

    There is one other point worth making.

    I use PopPeeper to check around 30 e-mail accounts.

    Whenever I set up hosting I create an e-mail address for the hosting account.

     

    I have set PopPeeper to check the mail accounts every five minutes.

     

    The HelioHost mail account fails to connect on a regular basis every day, (I get an icon appear for a failed connection).

     

    That is why I have tagged as 'intermittent'.

     

    If I was to keep track of every failed connection, I mentally put it at about five to ten times a day. When I am at the computer.

  9. I take your point that caching can come from many sources.

    My point about Opera was not that is better for web design 'per se', but for page loading while you work live.

    Actually it can and does have no cache whatsoever when set the way described in the link.

    I use it as a portable application in Windows and it is clean while you work.

    It is so fast it does not need cache. That includes reloading images.

     

    Of course that does not mean you rely on the Browser to design a website without cross Browser referencing.

    Just as the site will need testing using on-line apps for mobiles.

     

    Also I will admit Opera does have limitations with heavy javascripting. So does chrome. But then I try to minimize that type of web design as I do not regards it as good practice for 'Web accessibility'.

     

    As I pointed out earlier, all this talk of cache, although worthy of discussion, is not relevant in the case of the server having intermittent connection as the e-mail clients are constantly failing to connect to Stevie.

     

    No problems with other Servers, just Stevie.

  10. Actually Opera is in my opinion the best of all the browsers for web design as it can be set to do nothing but treat the page as a new page.

    http://thenetweb.co.uk/clear-your-cache-for-webmasters

     

    However I was wondering about Server Caching.

     

    The point is when I did clear all Browser Cache, (I did not really need to with Opera), then cleared the computer resolver, I still could not connect that is why I posted.

     

    There is one other point worth making.

    I use PopPeeper to check around 30 e-mail accounts.

    Whenever I set up hosting I create an e-mail address for the hosting account.

     

    I have set PopPeeper to check the mail accounts every five minutes.

     

    The HelioHost mail account fails to connect on a regular basis every day, (I get an icon appear for a failed connection).

     

    That is why I have tagged as 'intermittent'.

     

    If I was to keep track of every failed connection, I mentally put it at about five to ten times a day. When I am at the computer.

     

    It would be 'sods law' that visitors hit the site when the connection is down.

  11. I am in the UK

    Cleaned all Browsers

    Cleared resolver cache

    Rebooted.

     

    Chromium:

     

    This web page is not available

    Chromium could not load the web page because stevie.heliohost.org took too long to respond. The website may be down or you may be experiencing issues with your Internet connection.

    Here are some suggestions:

    Reload this web page later.

    Check your Internet connection. Reboot any routers, modems or other network devices that you may be using.

    Add Chromium as a permitted programme in your firewall or antivirus software's settings. If it is already a permitted programme, try deleting it from the list of permitted programmes and adding it again.

    If you use a proxy server, check your proxy settings or contact your network administrator to make sure that the proxy server is working. If you don't believe you should be using a proxy server, adjust your proxy settings: Go to the spanner menu > Preferences > Under the Bonnet > Change Proxy Settings... and make sure that your configuration is set to "no proxy" or "direct".

     

    Opera:

     

    Could not connect to remote server

     

    Check that the address is spelled correctly, or try searching for the site.

     

    Also cannot use quick reply with this Ajax

  12.  

    What's wrong with Ajax? Ajax is a lot better than doing a bunch of page refreshing. It is a lot faster. The old version was horrible compared to this one.

     

    Does that mean you do not use a browser that does not refresh?

     

    Do not rely on a website to do your bidding rely on yourself!

     

    Rely on websites and you have given up control.

     

    If Refresh is what you really want use Opera.

     

    All other browsers for web development are still learning. That includes Chrome.

     

    I think this site is only FireFox friendly hence the crap Ajax. Suppose life might be built around Adobe players too.

     

    Point is the Site is still down, be lucky to see it back up within a few hours or days!

     

    My edit was HelioHost does it's best but the Ajax crap sure takes time to load on making a request.

    Thank God I do not let this Ajax crap into my sites

     

    I have just tested this with this post and while waiting for the Edit to load have made two posts elsewhere. Totally inefficient.

  13. Hosting package: HelioHost

    Server Name: stevie

     

    Sometimes I get:

    My TLD

    http://thefawkes.co.uk/

    Cannot Connect to mySQL

     

    Other times cannot connect to server

     

    Sign-up domain:

    http://stgeorge.heliohost.org/

     

    Simply:

    cannot connect to server

     

    cPanel sometimes connects the file manager.

    Other times will not connect gives data error.

     

    This has been going on for some 8 hours now, (that I know of).

     

    Is anyone else having this problem or is there some form of maintenance going on?

     

     

     

  14. Well my site is up and running again so thanks to the Admins. :)

    It is also good to see a dedicated page to Post on for this issue since Jun 25 2011 as it does seem to be a frequent issue.

    At least is this Forum Post is monitored by a couple or more Admins then action can be taken swiftly to resolve any issues.

    I can understand reasons for running a script to clean up accounts, however would it not be possible to Whitelist those sites that are affected as I do maintain that my previous post was no exaggeration:

    http://www.helionet.org/index/index.php?sh...ost&p=67226

    Is there a reason why whenever I seem to make changes to a site the account gets queued?

    But anyway all is fine for now.

     

    One other point if you are regularly sorting out your Browser Cache as a Webmaster or Web Designer:

     

    Use Opera as it is the Web Designers dream!

    Besides this really is the fastest Browser, it does not need cache or any remembered data.

    Opera gives you the option 'not to cache'.

     

    Main Menu/Tools/Preferences/tab-Advanced/Menu-History

    Addresses: Uncheck 'Remember content on visited pages'. Click 'Clear'.

    Memory cache: Select 'Off'. Disk cache: Select 'Off'. Click 'Clear'. Check 'Empty on exit'.

    Check documents: Select 'Always'. Check images: Select 'Always'.

     

    Main Menu/Tools/Preferences/tab-Advanced/Menu-Cookies

    Radio: 'Accept cookies'

    Check 'Delete new cookies when exiting Opera'

     

    Main Menu/Tools/Preferences/tab-Advanced/Menu-Storage

    Web pages using persistant storage: Click 'Clear all'.

    Use application cache: Select 'No'.

     

    You now have a Browser that requires no maintenance. At worst you may simply close it down and re-open.

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