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webbie

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Posts posted by webbie

  1. Hello,

     

    I would like SSL enabled for my domain (webbie.be, login: webbie).

    I don't have certificates, so I will use the ones generated by cPanel.

     

    Is it possible to change the certificates afterwards (free certificates, self signed, bought, ...) ?

     

    Thx

  2. I queried the heliohost nameservers but get no results for lllofstatenisland.com. So while the current DNS servers are pointing it to the 'correct' IP address, I still don't understand how changing nameservers will fix this. I still can't log into my account as well, which tells me that this is more than just a simple DNS issue. My understanding is that if the DNS is pointing to the correct IP for the site, then it shouldn't matter which nameserver is being used to assign the address. The web server at the corresponding IP address should simply receive the HTTP request with the host header and load the appropriate website, provided that the website is stored on the IP address that DNS is saying it is. Here's my DNS results -

     

    $ nslookup

    > lllofstatenisland.com

    Server: 192.168.1.1

    Address: 192.168.1.1#53

     

    Non-authoritative answer:

    Name: lllofstatenisland.com

    Address: 65.19.143.3

    > server ns1.heliohost.org

    Default server: ns1.heliohost.org

    Address: 65.19.143.4#53

    > lllofstatenisland.com

    Server: ns1.heliohost.org

    Address: 65.19.143.4#53

     

    Non-authoritative answer:

    *** Can't find lllofstatenisland.com: No answer

    > server ns2.heliohost.org

    Default server: ns2.heliohost.org

    Address: 65.19.143.5#53

    > lllofstatenisland.com

    Server: ns2.heliohost.org

    Address: 65.19.143.5#53

     

    Non-authoritative answer:

    *** Can't find lllofstatenisland.com: No answer

    >

     

    So - how do I regain access to my account via cpanel? That seems to be the primary issue at this point.

     

    Thanks.

     

    Hi,

    I had the same problem. Had to register again (worked with same login and domain) and start over again.

    Seems that account are deleted a little to fast/easy. Mine was suspended shortly a week before.

  3. Well, the lookup should give an A-record (the IP-address) for www. I made it a subdomain in cPanel.

    A dns lookup on ns1.heliohost.org with just "webbie.be" doesn't work either...

     

    I tried to login through the loginscreen on the bottom of http://www.heliohost.org/home/. That's where I tried the "Reset Password" too (still no mails, not even in spam).

    I could login here before. (I think one can login to cPanel on any site that is hosted on the server, can't try it now though)

     

     

  4. I use my own dns-server, which gives me full control of all the settings.

    I have a fixed IP at heliohost and it worked before yesterday.

     

    So if the fixed IP changed (why a fixed IP then), the site would indeed be unavailable.

    But I can't query the Heliohost nameservers for www.webbie.be (see code below)

     

    And I still can't login to cPanel ("Login Attempt Failed!") and I don't receive the mails from the password reset...

    It's like my account was removed completely.

     

    $ nslookup
    > server ns1.heliohost.org
    Default server: ns1.heliohost.org
    Address: 65.19.143.4#53
    > www.webbie.be
    Server:		ns1.heliohost.org
    Address:	65.19.143.4#53
    
    Non-authoritative answer:
    *** Can't find www.webbie.be: No answer
    

  5. Hello,

     

    My site (www.webbie.be) has disappeared.

    It has been inactive last monday (9-14). But I logged in to cPanel right away, so it was back up.

    Now I can't even log in to cPanel or FTP and I get a 404-error at www.webbie.be.

    I tried password reset, but I received no mail.

     

    Can you look in to it?

     

    Thx,

    Webbie

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