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fsps

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Everything posted by fsps

  1. So I did some testing this morning... Sending from my heliohost account is no problem. Receiving at addonDomain.myDomain,heliohost.org is no problem. I'd like to be able to receive emails at addonDomain.org. More specifically, I'd like emails to bob@addonDomain.org to go to a different inbox than jimmy@addonDomain.org, not just to a "catch-all" inbox. Is this what the Email Domain Forwarder would do?
  2. Sent test email about an hour ago, still not received at the other end yet. Is there a way for me to check its progress?
  3. I'm managing a website for a non-profit and as such, we are not providing email accounts for our members. We do, however, want our website to look professional, so I'd like to have emailaddr@mydomain.com availble to receive emails. I have set up appropriate forwarders, but when I try to send email from my personal account, I get a response "Sorry, we were unable to deliver your message to the following address. <email@mydomain>: Mail server for "mydomain" unreachable for too long" after about 24 hours. I have already set up an account for email@mydomain and a forwarder from email@mydomain to another account where I receive emails without a problem. Do I have to set something else in my account to receive emails? This is the first website that I'm administering and I'm sure there is a simple answer that I'm missing. I've been trying to read about email settings for about 3 weeks and have not found anything relevant. I can rtfm, I just can't seem to find right manual. Any pointers?
  4. SHUT THE FRONT DOOR! That was fast. Thanks for fixing my account.
  5. Okay thanks. Posted to the Customer Service forum
  6. I would like to add another website to my account "fldstn" but I was told (by Shinryuu on the Questions forum) that I need an admin to enable Addon Domains. The new domain is already purchased and registered, but I would like to use my HelioHost account as the nameserver. Thanks.
  7. Yes, my account says Addon Domains 0/0 in the left column stats, and the Addon Domain page says "This feature must be enabled for your account before you can use it". Is this something I need to tweak, or do I need to request support? Thanks for your help, I've never been the website admin before!
  8. I'm working on a site for a local non-profit, and I was wondering if I can set up an additional website under my same account. Totally separate domains, pages, everything, but one account to administer both to make login easier. Is this possible?
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