I also got my account on johnny deleted, but, after recreating it on stevie I got the mail: Your hosting account at HelioHost has encountered an error during installation. The error is: Sorry, a DNS entry for xxxxxx.heliohost.org already exists, please delete it first (from all servers in the dns cluster) Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. If this johnny thing don't work why don't you just format the whole thing and let the people restart from scratch ? If this was done the first day now all the people have resolved their issues. how do I delete the dns entry for my host ?