HelioHost

Username: N/A, Server: N/A, Main Domain: N/A I already cancelled my paypal recurring payment to heliohost as I've moved to a different host. My paypal email is superlearner2627@gmail.com and my account email is chowbari.seo@gmail.com I submitted a cancellation ticket on the site but kept asking more questions so I closed and forgot about it. [image: Clik]

VPS number: 72, VPS ID: 580 I already cancelled my paypal recurring payment to heliohost as I've moved to a different host. My paypal email is superlearner2627@gmail.com and my account email is chowbari.seo@gmail.com I submitted a cancellation ticket on the site but kept asking more questions so I closed and forgot about it. [image: Clik]

I went to a different computer and tried your link. It allowed me to enter an email address and password. I think you have the payment now. Let me know. Stan

I don't know what you mean, "incognito" Stan Engel, WA2UET Ghent, NY

Your link is trying to use the paypal account that does not work because of the invalid email address. I tried to delete this account but could not because it says there is a pending payment to you. I am not sure if you can choose the account to use but if you can use the account with the email wa2uet@gmail.com Stan Engel, WA2UET Ghent, NY

I was finally able to sign onto the account. They have stopped payment because they cannot reach me. It is using the wrong closed email address. I am unable to change it. So I have opened another paypal account with the proper email and it should work. I need to know where to send the money then I will attempt to set it up to pay you on a monthly basis. Stan Engel, WA2UET Ghent, NY From: wa2uet@gmail.com Sent: Saturday, June 22, 2024 1:43 PM To: 'HelioHost Support' Subject: RE: [HH#582119] RE: VPS45 Shutdown I don't see "heliohost" in the paypal site. Where do I send the money to you??? Where have I sent it in the past? Stan Engel, WA2UET Ghent, NY

Username: N/A, Server: N/A, Main Domain: N/A Hello, I have recently encountered issues with my account and thereby determined that the wisest course of action would be to proceed with a reset. I have already taken the liberty of backing up any files that I require. My username is rsa16. This is the email that had been used to create the account. -- Thank you, -Rehan *Rehan Ali* *Developer* *More or less a freelancer*

I don't see "heliohost" in the paypal site. Where do I send the money to you??? Where have I sent it in the past? Stan Engel, WA2UET Ghent, NY

owh okay then thats it, thank youSent from my Galaxy -------- Original message --------

hmm maybe because im from indonesia it makes me laggy? especially when i go to the dashboardSent from my Galaxy -------- Original message --------

okay, i've already installed the SSL, can you please check it again, thank you On Sat, 22 Jun 2024 at 00:15, HelioHost Support wrote: > I recommend installing SSL on your domain. I was going to run a speed > analysis on your site to give you some suggestions on how to improve it, > but the analyzation tool won't even check your site without https. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61084 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: rmx1986, Server: Tommy, Main domain: gr.heliohost.org Hello, I have a big problem, with my account... the last days i am very busy with hospital, heart problems.. and i completely forgot to login in Plesk.. 1 time forgot to login in 5 years now... Please activate the account, i broke my mouse and i will break the pc.. ?hink, I also have a problem with my heart and now i have palpitations.. Username: rmx1986 email: papadopoulosxxx@gmail.com

oh nevermind, i did it, but try my host https://cuanin.helioho.st/ its very unusable, it is very laggy On Fri, 21 Jun 2024 at 20:35, HelioHost Support wrote: > Not really. The laravel toolkit messes with a bunch of things internally > on the domain. The only way we've found to fully remove/reset the Laravel > toolkit is to reset the entire account, which just deletes your account and > instantly reinvites you. Do you want me to do that? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61084 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

hellow, can i delete a current laravel project in the laravel section to reset all my works, so i did delete the data in the httpdocs, i want to reset it to make the skeleton again, can i reset it? On Fri, 21 Jun 2024 at 09:15, HelioHost Support wrote: > You can upload the files via SFTP, it's just the terminal that's disabled. > If you need to run artisan commands, I believe plesk has a tool for that if > you register the laravel application with the toolkit it provides. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61084 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

then how do i migrate and do the other things??i tried the schedule task but i cant execute php commandhow do i use php in schedule task? i just want to migrate and deploy my server pleaseSent from my Galaxy -------- Original message --------

so how do i connect to ssh and setup my laravel project? how can i migrate it toobecause im cureently still got the server 503 error codeSent from my Galaxy -------- Original message --------

[image: image.png] i already done setting up the folder and files directory, but i still get this error and how do i do the migration? [image: image.png] On Thu, 20 Jun 2024 at 20:22, jessenchayadi17 wrote: > then will it be fix? and when if it will be fix, > and i wanna ask for the installation of my apps, where do i put the file, > in the httpdoc or cgibin or where ? > thank you in advance > > > > Sent from my Galaxy > > > -------- Original message -------- >

then will it be fix? and when if it will be fix,and i wanna ask for the installation of my apps, where do i put the file, in the httpdoc or cgibin or where ?thank you in advanceSent from my Galaxy -------- Original message --------

Username: jessenchayadi17, Server: Tommy, Main domain: cuanin.helioho.st hello, i keep getting instantly logout after i logged in into the plesk dashboard, from what i've read in the plesk forum, it said because of this "Normally the "immediate logout" occurs after login, not after creating a mailbox, and it is caused by an IP address change on the client side. It can be fixed by a setting in "Tools & Settings" > "Security" > "Session Idle Time": Check "Allow IP address changes during a single session". I've not yet heard anywhere that this can be related to the creation of a mailbox, so maybe the advice helps, maybe not. It's at least a strange symptom in this case." so i tried to look for the tools & settings option, but there is not available, and i look for it, but the answer is, i need to have an admin account, so can you give me the admin account or fix this bug/error? [image: image.png]

Got it, thank you! Jun 17, 2024, 20:30 by support@heliohost.org: > Keep in mind that Tommy donations include $1 for the account itself. $1 USD = 1000 MB Tommy account $6 USD = 2000 MB Tommy account $11 USD = 3000 MB Tommy account $16 USD = 4000 MB Tommy account $21 USD = 5000 MB Tommy account $25 USD = 6000 MB Tommy account (you save the $1 signup fee by getting max storage up front) ? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61021 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >

I tried to log into PayPal and they have my wrong email address. Maybe they have tried to contact me about payment to Heliohost? It will be an issue trying to log in to that site. I will try later and see what is going on. Stan Engel, WA2UET Ghent, NY From: wa2uet@gmail.com Sent: Tuesday, June 18, 2024 5:30 AM To: 'HelioHost Support' Subject: RE: [HH#582119] RE: VPS45 Shutdown If my bank had declined the payment for some reason they would have notified me. I would guess it is a paypal issue. I will check with them. Stan Engel, WA2UET Ghent, NY

If my bank had declined the payment for some reason they would have notified me. I would guess it is a paypal issue. I will check with them. Stan Engel, WA2UET Ghent, NY

Username: N/A, Server: N/A, Main Domain: N/A Hi, this is a continuation from here: https://helionet.org/index/topic/61037-locked-out-of-my-vps/#comment-271180 I confirm I am DrDark (original webhost account) on the forum and DrDark24 (which is my VPS account). The last part of my email I gave you is a surfix, but this is the same account: andrednielsen+w10s6vs6@protonmail.com Best regards,

yes reset my account asap On Mon, 17 Jun 2024 at 15:47, HelioHost Support wrote: > Laravel is a bunch of files in a folder. You should be able to remove it > by simply deleting the files. If you used the built-in installer and it > broke your domain, we can reset your account to fix that. Please let us > know if you would like your account reset. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61033 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

any update On Sun, 16 Jun 2024 at 14:27, HelioHost Support wrote: > Your message (remove my existing laravel application) has been assigned > the tracking ID [HH#115259]. One of our volunteer community members will > reply to your email as soon as possible. > > Please include the string [HH#115259] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61033 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >