HelioHost

Re: [HH#89025] format=flowed; charset="iso-8859-1"; reply-type=original X-MSMail-Priority: High X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157 X-Antivirus: avast! (VPS 160914-2, 14/09/2016), Outbound message X-Antivirus-Status: Clean Content preview: Hi have been through over 1000 emails in my spam folder. Nothing from heliohost with my new password. Nothing in my inbox. If I cannot get the email with the new password how can I go forward? Please re-send it and let me know 1) subject 2) date and time sent 3) WHO FROM [...] Content analysis details: (1.3 points, 5.0 required) pts rule name description

Re: [HH#89025] format=flowed; charset="iso-8859-1"; reply-type=original X-MSMail-Priority: Normal X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157 Content preview: Hi Thank you for doing that. I cannot find any email about this in my virtav@yahoo account [...] Content analysis details: (1.8 points, 5.0 required) pts rule name description

The /usr/ partition of Johnny went read-only on its own so we're rebooting him and doing some hard drive scans to make sure everything is ok still. This will result in some downtime, but we should have Johnny back online soon. Accounts on Stevie or Tommy won't be affected by this downtime. Let us know if you have any questions. Thank you for this patience during this system maintenance.

Re: [HH#89025] Content preview: As mentioned, reset via online facility did not solve issue, but YES, please try to change it and send me info. Please also look for other errors/issues with account virtav. Many thanks Tim [...] Content analysis details: (3.2 points, 5.0 required) pts rule name description

cannot login X-MSMail-Priority: High X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157 This is a multi-part message in MIME format. charset="Windows-1252" Hi Please can you help Login to user virtav says invalid. Reset my password, still says invalid NONE of my emails are coming through - this is mega frustrating Tim

MySQL Database Error Hello, I'm running a MySQL Remote database and keep getting the error: #1064 - You have an error in your SQL syntax; check the manual that corresp= onds to your MySQL server version for the right syntax to use near 'Type=3D= MyISAM' at line 1 From my understanding is that TYPE should now be Engine (Engine=3DMyISAM). = Also, the MySQL keeps saying that there is a new version as well. I'd like = to upgrade to Pro, but I can't even get this to work properly.

Hi, I=92m having some problems resetting my password. I tried resetting it = multiple times and clicked the link in the mail I received. But nothing = happened, even when I entered the Confirmation Code by hand. I checked = the status of my account and it says it is active. Would it be possible for you to reset my password manually? That would = be very kind. Username: =84pingpong=93 I look forward to hearing from you.

All free accounts on Tommy will be able to have SSL for free without purchasing a dedicated IP. The reason we're able to provide this service is because Tommy supports SNI (Server Name Indication) https://en.wikipedia.org/wiki/Server_Name_Indication Users on Stevie and Johnny require a dedicated IP address to set them apart from the rest of the accounts on the shared IP, but with SNI any or all of the accounts on a shared IP can use https on their website. We recommend any ecommerce sites, or any site that requires a password to log in to use SSL to protect their visitors data. The dedicated IP for SSL is one of the only things we've ever charged users for because our IP provider charges us for them so we had to pass the cost along to our users without making any profit on it. Now users won't need to purchase anything to use SSL on Tommy. SNI is supported in most modern browsers. Here is a list of browser versions that will be able to browse your SNI enabled SSL protected site without warning messages: Internet Explorer 7 and laterFirefox 2Opera 8 with TLS 1.1 enabledGoogle Chrome: Supported on Windows XP on Chrome 6 and later Supported on Vista and later by default OS X 10.5.7 in Chrome Version 5.0.342.0 and later Safari 2.1 and later (requires OS X 10.5.6 and later or Windows Vista and later).Note: No versions of Internet Explorer on Windows XP support SNIMobile Safari for iOS 4.0Android 3.0 (Honeycomb) and laterWindows Phone 7Source: https://www.digicert.com/ssl-support/apache-secure-multiple-sites-sni.htm We're really excited about our newest server, Tommy, and can't wait to get him up and fully operational. As we mentioned recently we're willing to give donors early closed beta access to create a Tommy account. The details of the offer can be found here http://www.helionet.org/index/topic/25503-tommy-closed-beta We'll keep you all updated on the state of the new server as he progresses, and as we get new features installed. If you have any questions or requests for Tommy feel free to ask. Thanks for being a member of the Heliohost community.

Great news everybody! We did it! We got Johnny running again. The Heliohost admins have worked tirelessly through the night, and we're proud to announce that we have gotten Johnny working. Everything seems to be functional, and so far we haven't seen any signs of data loss. Not only that, but we have given Johnny some considerable upgrades. Johnny now has about 40% more memory than before, over twice as much storage for user accounts, and even a considerable boost to his cpu ration. This means that not only is Johnny back, but he should be much more stable and capable of handling even more user accounts. As is usual after a downtime like this we are waiving the inactivity suspensions for 30 days beginning today. We will also be reopening signups for Johnny shortly. Thank you for your patience during this ridiculously long downtime. Johnny ended up being down for 52 days from his crippling hardware failure, but we have no reason to believe that he will crash again in the foreseeable future. If you have any questions or concerns don't hesitate to ask. Thanks for being a part of the Heliohost community.

We've got an admin on site at our datacenter right now trying to get Johnny working again. Depending on what he finds we may need to take our main website http://heliohost.org/ our forums http://helionet.org/ or even Stevie server down temporarily for maintenance.

Johnny account Content preview: Sirs: I have (had?) a website (of sorts) hosted on Johnny, and since he hasnât been removed from the front page, the performance stats in Helionet postings, and so on, I thought Iâd just wait until he was back online. But now that months have gone by, Iâm beginning to think it would be better if I could transfer to another server. Whatâs the procedure for getting moved onto one of the working servers? I also notice the Signup page doesnât show the new serverâs capabilities; how does it compare with Stevie? (I donât currently have any need for the extra features, but just thought I might want to try some Python or whatever in future.) Or is Johnnyâs resurrection imminent (in which case I wouldnât mind waiting a little longer)? [...]

Re: [HH#11698] To: support@heliohost.org Sorry for the late reply. I was away from my computer for a few days. Everything seems back to normal. Thanks. On Wed, Aug 17, 2016 at 8:49 AM, wrote: > Stevie was briefly down earlier. That website is working for me now. > > Are you able to log in now? If not, I can reset your password and email it > to the address on your account. > > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic=25603 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >

ASP.NET 4.6 will soon be available on Tommy. We use Mono 4.4.2 to provide this scripting language. Very few offer truly free ASP.NET hosting, even fewer provide cPanel in addition to ASP.NET, and HelioHost may be the only webhost in the world to offer cPanel with the cutting edge ASP.NET 4.6. You can read about the exact compatibility of our mono install at http://www.mono-project.com/docs/about-mono/compatibility/ We recommend writing and deploying your ASP.NET website using Microsoft's free Visual Studio Community version. This powerful combination of free software and free hosting will easily get even the most complex websites online quickly. Each Heliohost user has their own mono process serving their website to optimize caching and ensure the fastest speed. We're really excited about our newest server, Tommy, and can't wait to get him up and fully operational. As we mentioned recently we're willing to give donors early closed beta access to create a Tommy account. The details of the offer can be found here http://www.helionet.org/index/topic/25503-tommy-closed-beta We'll keep you all updated on the state of the new server as he progresses, and as we get new features installed. If you have any questions or requests for Tommy feel free to ask. Thanks for being a member of the Heliohost community.

Can't Login To: support@heliohost.org My site is down and I can't seem to log into my account. My username is johnpig. Please help.

On Tommy user's will be able to choose between PHP 7.0.9, 5.6.24, 5.5.38, or even 5.4.45. Heliohost users who want to use the latest cutting edge features will be able to and users who want to run older scripts will be able to as well all on the same server. In your Tommy cPanel there is a new button which allows you to set the PHP version that various sections of your account run. So maybe your tests directory uses php7, and your older scripts that use deprecated functions can run side by side on php5.4. This makes it really easy to test which versions of PHP your scripts will run on. All Tommy accounts will come with this multi-php enabled by default. We're really excited about our newest server, Tommy, and can't wait to get him up and fully operational. As we mentioned recently we're willing to give donors early closed beta access to create a Tommy account. The details of the offer can be found here http://www.helionet.org/index/topic/25503-tommy-closed-beta/ We'll keep you all updated on the state of the new server as he progresses, and as we get new features installed. If you have any questions or requests for Tommy feel free to ask. Thanks for being a member of the Heliohost community.

Re: [HH#83031] To: support@heliohost.org Thanks for help me! On 14 Aug 2016 12:01 pm, wrote: > The reason you were seeing a 500 error is because you have a syntax error > in your .htaccess file. To fix the problem I renamed .htaccess to > .htaccess-old. > > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic=25573 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >

Re: [HH#83031] To: support@heliohost.org my username is chhorm and my domain name is class12b2.tk On 14 Aug 2016 1:46 am, wrote: > What is your username and domain ? > > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic=25573 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >

Re: [HH#83031] To: support@heliohost.org class12b2.tk On 14 Aug 2016 1:46 am, wrote: > What is your username and domain ? > > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic=25573 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >

Java is one of our most popular features, and many users come to Heliohost specifically for the free .jsp/.war hosting so with that in mind we have installed Apache Tomcat 8.5.4 and Java 1.8.0_101-b13 on Tommy. As far as we know Heliohost is still the only truly free host in the world that provides free Java hosting without any gimmicks. If you can find someone else let us know. Our version of Tomcat was released 2016-07-12, and is the latest stable release. Our version of Java is also the latest and greatest. For comparison Johnny is running Tomcat 7, and Java 1.6.0 so Tommy is already much more up to date. Java will be enabled on Tommy user accounts on a first come first serve basis like we've always done, but since Tommy has twice as much memory as Johnny we'll be able to have a lot more Java enabled accounts at once so the wait list should be considerably shorter. We're also going to allow users to deploy two .war servlets instead of the one we allowed on Johnny. The reason is so people can have a production .war deployed, and also work on development .war at the same time. We're really excited about our newest server, Tommy, and can't wait to get him up and fully operational. As we mentioned recently we're willing to give donors early closed beta access to create a Tommy account. The details of the offer can be found here http://www.helionet.org/index/topic/25503-tommy-closed-beta/ We'll keep you all updated on the state of the new server as he progresses, and as we get new features installed. If you have any questions or requests for Tommy feel free to ask. Thanks for being a member of the Heliohost community.

I can't reset my password To: support@heliohost.org Dear ladies and gentleman, unfortunately i am unable to reset the password of my account. Username: an82o I tried to reset the password 4 times. I receive the e-mails with the code but if i enter the verification code in the c-panel confirmation text box, nothing happens! Please help me. Best regards

Hi! i have some problem. To: support@heliohost.org why my website always show like this ?

Re: [HH#29108] To: support@heliohost.org Hi again. I have forgot my password so i tried to use the "forgot password" and when i tried to enter the confirmation code i got. it dont accept it. And to delete the account i need the username and the password. Could you maybe delete it for me?? The username is "weecode" Thanks! Den 13 aug 2016 10:19 skrev : > If you would like to delete your account, feel free to use the following > script: http://www.heliohost.org/home/support/scripts/deleteFor any > further questions, don't hesitate to contact us. > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic=25570 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >

Account Hi! i would like to delete the account associated with " contact.weecode@gmail.com" i want to do so because i no longer need it! Thanks!

You can now receive support for your Heliohost account by sending an email to support@heliohost.org. The admins have set up a new system allowing users to receive help or ask questions via email. The way it works is you simply send us an email and the system automatically assigns a tracking number and posts the received message in the new email support forum. http://www.helionet.org/index/forum/91-email-support/ As soon as the support email is received, any of our volunteer admins and helpful community can respond to the new forum post. All responses to the post will then be emailed to the address that requested the support. This exchange between forum posts and email replies can continue back and forth as long as it takes to answer the question or solve the issue. New topics in the email support forum can only be created by the Heliohost system, so consequently users will not be able to create new topics there. If you would like help through the forums you should continue using the various customer support sections that already exist. If you send a ticket to support@heliohost.org your email address will not be publicly disclosed, but any information you send will be so don't send passwords or any other sensitive information. Email has always been a very insecure way to transfer data so it's always been common sense not to send any secure information anyways. Also, if you notice that your email hasn't been posted on the forums it probably means that our spam filter has blocked it. Just send a new email without trying to sell us Viagra or whatever. If you have any questions please let us know. Thanks for being a part of the Heliohost community.

Tommy is our newest server that the Heliohost admins have been working on getting set up. However, we need our users to help us beta test him. We have decided to invite a few of our existing users to help us test things out. If you're selected you will receive an email at your cPanel contact address containing a code that will allow you to create a Tommy account before he is publicly available. The beta invites will be randomly chosen from among our current users in a way that will allow us to best test critical services. If you receive a code you aren't required to create a Tommy account, but you're certainly welcome to if you want to help. If you're interested we are also offering another way to get an invite. As you may already know Heliohost is entirely supported by donations and ad revenue. Tommy has cost us a considerable amount of money to purchase so to help thank our donors we're willing to give anyone who makes a donation a closed beta invite. There is no minimum amount required. The only thing to keep in mind is that we won't be sending all of the beta invites at the same time. We will be inviting those with the largest donations first so if you want to be one of the first to create an account on our flagship server please donate as much as you can spare. Keep in mind that the donor invite codes will be sent to the email address that you send the paypal donation from. Here is our paypal donation link: https://www.paypal.me/HelioHost We will be announcing the features of Tommy as they are finalized in future news posts. If you have any questions don't hesitate to ask.