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  1. Hello, I decided to stop waiting for Stevie to come back and donated so I could create a new account. I was under the impression that after donating I would receive a code, but I did not. Is that correct? Thanks, Omar
  2. Hi there You own a business very similar to a domain name we are currently having, Freehostingonline .info In that regards, I just wanted to ask you personally if you feel this name would be of benefit to you if you acquire it from us? If you can send a reply of this email letting me know, it would be really appreciated. Sarah J. Rose PS: If there is someone else I should reach out to regarding this (who takes your domains or branding decisions) please let me know or be so kind to forward this on to him or her.
  3. HelioHost

    Gmx.com Email

    You can now create a Heliohost account with a gmx.com email account. The Heliohost admins have been rather perplexed as to why gmx.com was refusing our emails, but the mystery has now been solved. The problem was gmx.com is very rigidly interpreting RFC 2822.2.1.1 https://tools.ietf.org/html/rfc2822#section-2.1.1 which states that no lines in an email can exceed the length of 1000 characters. Gmx.com is the only email provider we know of that enforces this line length requirement. The result was our emails were being refused and wouldn't end up in the inbox or spam box or anywhere. After combing through gigabytes of log files by hand the vague error message was found. All of Heliohost's emails should now conform to this archaic rule which means they should end up in even more inboxes than before. A big thanks goes out to our users for pointing out this issue, and as always please let us know if you're having trouble receiving our emails.
  4. HelioHost

    Java Request

    You can now request Java Tomcat access on your account at https://tommy.heliohost.org:2083/frontend/paper_lantern/java/index.live.php Java (.jsp and .war) is one of our most sought after features, and we may be the only free hosting service in the world that provides it. Unfortunately it doesn't scale well on a shared host so we can only enable it on a limited number of accounts at a time. This new cPanel plugin is how you let us know that you need access. In the recent Johnny crash we lost a lot of our custom code so this Java request page had to be rewritten from scratch. Let us know if you have any problems with the java requesting process.
  5. Thank you for your help! It works Thanks again Heliohost Support <support@heliohost.org>? 2017?1?29? ??,??1:46??: I tested it a bit and the lineRewriteCond %{HTTPS} !=onThere can't be a space between != and on otherwise it gives that error. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27487 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ -- Sincerely, Andrew Young
  6. But while I put it into htaccess it comes 500error on the server Heliohost Support <support@heliohost.org>? 2017?1?29? ??,??12:28??: Create a file in public_html called .htaccess and put these contents:RewriteEngine OnRewriteCond %{HTTPS} != onRewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301] You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27487 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ -- Sincerely, Andrew Young What?? Heliohost Support <support@heliohost.org>? 2017?1?29? ??,??1:39??: But while I put it into htaccess it comes 500error on the server Heliohost Support <support@heliohost.org>? 2017?1?29? ??,??12:28??: Create a file in public_html called .htaccess and put these contents:RewriteEngine OnRewriteCond %{HTTPS} != onRewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301] You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27487 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ -- Sincerely, Andrew Young You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27487 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ -- Sincerely, Andrew Young
  7. Thank you! Heliohost Support <support@heliohost.org>? 2017?1?29? ??,??1:23??: Host: tommy.heliohost.orgPort: 21Protocol: FTPEncryption: Use plain FTPLogon type: NormalUser: web@andrewyg.heliohost.orgPassword: <whatever you choose> You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27489 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ -- Sincerely, Andrew Young
  8. I can't login to the ftp account I create call web by both ftp.domain.tld or FTP://tommy.heliohost.org Heliohost Support <support@heliohost.org>? 2017?1?29? ??,??11:48??: We always list the server domain (tommy.heliohost.org in your case) for host names, because that way we know the DNS is correct and the instructions work for everyone who asks. &#160; The ftp.domain.tld and your main domain should also all work, though they're dependent on the DNS settings on your account and at your domain registrar. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27489 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ -- Sincerely, Andrew Young I create an account at the FTP account called web with enter public HTML directory and how can I login this FTP account Heliohost Support <support@heliohost.org>? 2017?1?29? ??,??12:49??: I can't login to the ftp account I create call web by both ftp.domain.tld or FTP://tommy.heliohost.org Heliohost Support <support@heliohost.org>? 2017?1?29? ??,??11:48??: We always list the server domain (tommy.heliohost.org in your case) for host names, because that way we know the DNS is correct and the instructions work for everyone who asks. &amp;amp;#160; The ftp.domain.tld and your main domain should also all work, though they're dependent on the DNS settings on your account and at your domain registrar. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27489 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ -- Sincerely, Andrew Young You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27489 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ -- Sincerely, Andrew Young
  9. Isn't the host ftp.domain.tld ? Heliohost Support <support@heliohost.org>? 2017?1?29? ??,??11:20??: I'm assuming you're referring to accounts made here: https://tommy.heliohost.org:2083/frontend/paper_lantern/ftp/accounts.html What settings are you using for your client?&#160; &#160; The username for an additional FTP account will always look like an email address (username@domainyoupicked.tld). Password is whatever you set. Host is tommy.heliohost.org. &#160; Port and connection type: We recommend port 1342 and SFTP (secure), however if you have issues, you can try port 21 and plain FTP (insecure). Port 21 should also support FTP over explicit TLS, but some people have reported connection issues using this. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27489 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ -- Sincerely, Andrew Young I'm using Samsung file manager And I can login root (special account by ftp.domain.tld Heliohost Support <support@heliohost.org>? 2017?1?29? ??,??11:23??: Isn't the host ftp.domain.tld ? Heliohost Support <support@heliohost.org>? 2017?1?29? ??,??11:20??: I'm assuming you're referring to accounts made here: https://tommy.heliohost.org:2083/frontend/paper_lantern/ftp/accounts.html What settings are you using for your client?&amp;amp;#160; &amp;amp;#160; The username for an additional FTP account will always look like an email address (username@domainyoupicked.tld). Password is whatever you set. Host is tommy.heliohost.org. &amp;amp;#160; Port and connection type: We recommend port 1342 and SFTP (secure), however if you have issues, you can try port 21 and plain FTP (insecure). Port 21 should also support FTP over explicit TLS, but some people have reported connection issues using this. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27489 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ -- Sincerely, Andrew Young You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27489 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ -- Sincerely, Andrew Young
  10. I've create a ftp account for public HTML directories but I can't login But I can login to special accountWhy?-- Sincerely, Andrew Young
  11. Dear admin, the PayPal and skrill don't work in Pakistan, how can I donate you. Tell me other method. Our send me tommy invitation
  12. How to force http to https in Tommy-- Sincerely, Andrew Young
  13. Dear Heliohost support, Thanks a lot for your answer! I'm very sorry to hear about Stevie. I successfully downloaded my backup. It contains parts of my WordPress theme and uploaded pictures. Unfortunately the SQL database (which I think should contain all the text) seems almost empty. When I open the SQL file in a text editor I see "Dump completed on 2016-12-21 18:10:34" which seems to be 2 weeks after the crash (how is that possible?). I guess it means I lost the contents of the database? Again thanks for your help! Best regards,Kristel Boekhorst 2017-01-26 21:30 GMT+01:00 Heliohost Support <support@heliohost.org>: Stevie, the server that your account was located on, crashed back in November http://www.helionet.org/index/topic/26664-2016-11-30/ and it was eventually diagnosed as a failed hard drive. We backed up as much as we could but the hard drive was already badly damaged so some information may be lost. You can go to https://www.heliohost.org/backup/ to download your backup. It looks like you have over 200mb of data in your file so you may be one of the lucky ones. Once you get your backup downloaded we recommend creating a new account on Tommy https://www.heliohost.org/signup/ as it will be a few more weeks at the earliest before we can get Stevie running again. Let us know if you need any help. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27478 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ -- Kristel Boekhorst tel. 06 - 403 22 222 www.kristelboekhorst.nl
  14. Ask one more questionHow long will it take to setup the account? 2017/1/27 ??10:27,"Heliohost Support" <support@heliohost.org>??:The forum account andrewyg has been removed. You should be able to sign up again when registrations open. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27481 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  15. [Hh#92912]Thank you so please help me delete andrewyg accountThanks a lot 2017/1/27 ??8:30,"Heliohost Support" <support@heliohost.org>??:The log shows:&#160;WWWAcct 12.6.0 © 2017 cPanel Inc....Sorry the password may not contain the username for security reasons. &#160; &#160; Basically, the system created a forum account for you, but did not create the actual hosting account because your password contained your username. &#160; If you wish, I can delete the forum account so you can try again tomorrow (you won't be able to reuse the username andrewyg unless I delete the forum account for you). Do you want me to do this? You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27481 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  16. I've create an account with username andrewyg and email jiganyg@gmail.com but why i can't get the account status but I can login to helionet
  17. Dear Heliohost, I'm trying to renew my account with username "kristel" but I get "There is no account in our database that matches that username". On September 25th I received an email "Your hosting plan has been discontinued for inactivity". As far as I remember I renewed my account then, and haven't received any emails since. Is there any way to renew my account, or has it been permanently deleted? Unfortunately my own last backup is very old. Thank you for providing your free hosting service. Best regards, Kristel Boekhorst
  18. Hi, I've entered my data in that form and received an email containing a link When I clicked on the link, Account Suspended | HelioHost was loaded. Is the backup system working or is there anything I need to do on my side to be able to access my data? Thanks,Alex Barac Account Suspended | HelioHost On Sunday, January 22, 2017 2:53 AM, Heliohost Support <support@heliohost.org> wrote: All data that is recoverable, including the data from the manual attempt that was made, can be had from http://www.heliohost.org/backup/ If you don't receive the email after filling this form, let us know and we can send it manually. There are no plans for any further recovery. The disk is too damaged to do anything else with at this point. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27435 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  19. Yes, I saw your answer. Thank you!. Just that every time I want to create an account on a server, the creation is always closed, regardless of the UTC time. Thanks for everything. Pablo, Webmaster of www.NodoParana.com.ar 2017-01-22 2:09 GMT-03:00 Heliohost Support <support@heliohost.org>: Did you get my last response? I'll post it again for youYour account was on Johnny which is currently offline. See the news post http://www.helionet.org/index/topic/25786-johnny-backups/ and others regarding Johnny. The latest news is that we have an admin flying to California in early February to work on our servers. We should be able to get Johnny running again after that. In the meantime we recommend creating an account on Tommy to get your site back online. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27403 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  20. Hi there!. Aqui estan los datos que necesitas. Copio el email que recibi al crear mi cuenta alla por el ano 2013: ---------- Forwarded message ----------From: <no-reply@heliohost.org>Date: 2013-03-13 19:07 GMT-03:00Subject: Hosting Account Installed!To: nodoparana@gmail.comDear nodo3100,Your hosting account at HelioHost has been added to the creation queue. Here is your account information:Username: nodo3100 (note: case sensitive!)Domain: www.NodoParana.com.arControl Panel URL: http://www.NodoParana.com.ar/cpanelPlease note that it will take up to 24 hours before you can log in, and up to 48 hours before your website is up and running. Also note that your account will be automatically pruned if you do not log in to your control panel for a period of one month.If you would like to check the status of your account in the creation queue, please visit http://www.heliohost.org/scripts/status.php?username=nodo3100.Regards,HelioHost Staff Regards!. Pablo. 2017-01-18 2:22 GMT-03:00 Heliohost Support <support@heliohost.org>: According to translate.google.com you said:"Hello!. The user account "node3100" was deleted due to inactivity or violation of a standard ???. It seems that it was deleted on January 10, 2016. Can you answer my question or should I do it in the forum ?. Greetings, Pablo"&#160;I'm not seeing an account with the username node3100 in our system. What was the domain on that account?EDIT:&#160;Nevermind, I figured it out by scrolling down a little further. It looks like google translate tried to translate your username. Anyways, your account was on Johnny which is currently offline. See the news post http://www.helionet.org/index/topic/25786-johnny-backups/ and others regarding Johnny. The latest news is that we have an admin flying to California in early February to work on our servers. We should be able to get Johnny running again after that. In the meantime we recommend creating an account on Tommy to get your site back online. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27403 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  21. Hello guys! Any news about Stevie? Any new details on when he will be accessible to get data from him? Thanks! Best regards,Alex Barac On Wednesday, December 21, 2016 8:28 AM, "support@heliohost.org" <support@heliohost.org> wrote: Thanks!On 2016-12-20 13:29, Alex Barac wrote:> Hi,> > I should have something stored somewhere, I'll try to find it. I would> definitely appreciate if you guys manage to get the user's files soon;> In the meantime, I've sent a donation to you guys. Heliohost is> awesome, support is 10/10 and not charging for anything is the best.> Good luck in getting Stevie back up soon.> > Best regards,> Alex> > On Tuesday, December 20, 2016 8:59 PM, "support@heliohost.org"> <support@heliohost.org> wrote:> > Johnny signups reset at midnight UTC and have been filling up after an> > hour or so. You can see a record of the availability of Johnny signups> > on the fourth line from the top of> http://heliohost.grd.net.pl/monitor/ [1]> We always recommend user's take their own backups, but it sounds like> you may not have? There is a possibility we could restore access to> people's files soon though. See> http://www.helionet.org/index/topic/26860-stevie-progress/> > On 2016-12-20 10:00, Alex Barac wrote:>> So at this time, there's no running server to host the websites> except>> for Tommy (and Johnny, but he's full)?>> Also, regarding the backup of my website,could you please tell me>> where it's located and/or how I can access it?>> >> Thank you,>> Alex>> >> On Tuesday, December 20, 2016 5:51 PM, "support@heliohost.org">> <support@heliohost.org> wrote:>> >> If you get an invitation to Tommy you can create an account at any>> time>> that is convenient to you.>> >> On 2016-12-20 01:50, Alex Barac wrote:>>> Hello,>>> >>> I'm facing an issue regarding timezone. Where I'm from, Tommy will>>> allow new accounts to be created at 2 AM. Today it was at 4 AM.> Will>>> the time change every day and if yes, will it be open on a more>> decent>>> time formy time zone? Also, can you tell me how long will Tommy be>>> open?>>> >>> Thanks,>>> Alex>>> >>> On Monday, December 19, 2016 10:05 AM, "support@heliohost.org">>> <support@heliohost.org> wrote:>>> >>> The username bigguy, and the domain beres-expert.heliohost.org are>> now>>> >>> available to create a new account. You can recover your website by>>> restoring your most recent backup. Let us know if you need help> with>>> anything.>>> >>> On 2016-12-19 01:27, Alex Barac wrote:>>>> Hello,>>>> >>>> Thanks for the fast response. Yes, I would like to reuse my> current>>>> username and domain. Is there also anyway I can recover the>> website,>>>> or is it unavailable until Stevie is back online?>>>> Alex>>>> >>>> On Monday, December 19, 2016 1:48 AM, "support@heliohost.org">>>> <support@heliohost.org> wrote:>>>> >>>> Stevie is offline which explains why your site doesn't load, you>>> can't>>>> >>>> log in, and you can't change your password. We have been>>> recommending>>>> people create an account on Johnny or Tommy in the meantime,>> because>>>> it>>>> might not be until January or February before we can get an admin>>> out>>>> to>>>> California to work on Stevie. If you would like to reuse your>>>> username,>>>> or domain let us know and an admin can free them up for you to>>> create>>>> a>>>> new account.>>>> >>>> On 2016-12-18 13:37, Alex Barac wrote:>>>>> Hello fellow IT people,>>>>> >>>>> I have created a (very) small website a few years ago, located at>>>>> beres-export.heliohost.org. At the time, the website was hosted> on>>>>> Stevie, together with my own cpanel user. Unfortunately, starting>>>> with>>>>> the beginning of December, I didn't manage to perform the> periodic>>>>> login on cpanel, since Stevie started returning 404. Looking at>> the>>>>> server monitor you guys provide,>>>> http://heliohost.grd.net.pl/monitor/>>>>> [1], I could see that Stevie has been "red" starting with the 5th>>>> >>>>> December, which I'd assume is the cause of the http error. At> this>>>>> point in time, I'm unable to access the webpage, nor my account:>>>> your>>>>> new website (looks great, good job!) always says that there's an>>>>> invalid login, or returns a 404 if I'm logging from the old>>> version.>>>>> Trying to change my password also doesn't seem to work correctly.>>>>> I'm not sure if these symptoms are related to the server movement>>>> you>>>>> guys did, a possible migration you may have done of some data> from>>>>> Stevie, inactivity from my side, or any combination of the above.>> I>>>>> would like, if possible, to get the site back up and running, and>>> my>>>>> account as well. I'm prepared to answer any questions you have> and>>>> be>>>>> of any help I can. Thank you very much for your patience and> help.>>>>> >>>>> Best regards,>>>>> Alexandru Barac>>>>> >>>>> Links:>>>>> ------>>>>> [1] http://heliohost.grd.net.pl/monitor/archive/?2016-12-05> > > > Links:> ------> [1] http://heliohost.grd.net.pl/monitor/
  22. Hi there!. Aqui estan los datos que necesitas. Copio el email que recibi al crear mi cuenta alla por el ano 2013: ---------- Forwarded message ----------From: <no-reply@heliohost.org>Date: 2013-03-13 19:07 GMT-03:00Subject: Hosting Account Installed!To: nodoparana@gmail.comDear nodo3100,Your hosting account at HelioHost has been added to the creation queue. Here is your account information:Username: nodo3100 (note: case sensitive!)Domain: www.NodoParana.com.arControl Panel URL: http://www.NodoParana.com.ar/cpanelPlease note that it will take up to 24 hours before you can log in, and up to 48 hours before your website is up and running. Also note that your account will be automatically pruned if you do not log in to your control panel for a period of one month.If you would like to check the status of your account in the creation queue, please visit http://www.heliohost.org/scripts/status.php?username=nodo3100.Regards,HelioHost Staff Regards!. Pablo. El 18 ene. 2017 02:16, "Heliohost Support" <support@heliohost.org> escribio:According to translate.google.com you said: "Hello!. The user account "node3100" was deleted due to inactivity or violation of a standard ???. It seems that it was deleted on January 10, 2016. Can you answer my question or should I do it in the forum ?. Greetings, Pablo" &#160; I'm not seeing an account with the username node3100 in our system. What was the domain on that account? You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27403 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  23. HelioHost

    Refresh Button

    Tommy signups filled in 6.049 seconds today! That's a lot of accounts created in a very short amount of time. Obviously our free hosting is very popular lately, but not a single person who has managed to get a Tommy account has been disappointed. We think you'll agree that Tommy is well worth the wait. To make your chances of getting account a little easier we've implemented a new refresh button on the server selection page. As midnight UTC approaches you can just mash the refresh button until a free account is available at which point the refresh button will automatically change into a next button and Tommy will be selected by default so you don't even need to worry about accidentally refreshing the page instead of creating an account. We've also once again increased the number of free accounts allowed each day by a considerable amount. Tommy has been handling the onslaught of hundreds of new accounts and all the domains that come along with them like a champ. We understand the frustration of trying and failing for days on end to get an account, but it's a delicate balancing act to allow as many new accounts as possible without causing high load and downtime for the existing accounts. As always if you don't want to join the attempt-to-get-a-free-account madness you can always skip the line by making a donation of any amount at https://heliohost.org/donate We greatly appreciate anything that you can spare, and 100% of donations go towards paying the bills to keep the lights on, improving our service, and repairing our servers. Thanks.
  24. Hola!. La cuenta del usuario "nodo3100" fue eliminada por inactividad o por infringir alguna norma???. Parece ser que fue eliminada el 10 de Enero de 2016. Ustedes pueden responder mi consulta o debo hacerla en el foro?. Saludos, Pablo ---------- Forwarded message ---------- From: <no-reply@heliohost.org> Date: 2013-03-13 19:07 GMT-03:00 Subject: Hosting Account Installed! To: nodoparana@gmail.com Dear nodo3100, Your hosting account at HelioHost has been added to the creation queue. Here is your account information: Username: nodo3100 (note: case sensitive!) Domain: www.NodoParana.com.ar Control Panel URL: http://www.NodoParana.com.ar/cpanel Please note that it will take up to 24 hours before you can log in, and up to 48 hours before your website is up and running. Also note that your account will be automatically pruned if you do not log in to your control panel for a period of one month. If you would like to check the status of your account in the creation queue, please visit http://www.heliohost.org/scripts/status.php?username=nodo3100. Regards, HelioHost Staff
  25. http://betcrazy.co.uk/beauty-betting-fa-cup/ On Fri, Jan 13, 2017 at 11:59 AM, <support@heliohost.org> wrote: Can you give an example of one of your an ads? On 2017-01-13 05:16, hallet biran wrote: tell me price On Thu, Jan 12, 2017 at 9:19 AM, <support@heliohost.org> wrote: We've never sold advertising space on any of our sites before so we don't have any set prices. To give you an idea of our traffic, over the past month we have had 86,045 different visitors on our site viewing an average of 4.92 pages on each visit. Here is our Alexas rankings http://www.alexa.com/siteinfo/heliohost.org [2] What kind of article or advertisement are you referring to? On 2017-01-11 00:37, hallet biran wrote: Hey , I see website www.heliohost.org [1] [1] and its impressive.I wonder if the content or banners advertising options available on your site ? What will be the price if we would like to put an article on your site? Cheers hallet biran Links: ------ [1] http://www.heliohost.org Links: ------ [1] http://www.heliohost.org [2] http://www.alexa.com/siteinfo/heliohost.org
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