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HelioHost

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Everything posted by HelioHost

  1. I'll decide what is useful The problem is that the error screen is completely empty on Tommy: http://oi65.tinypic.com/n9k8.jpg On Johnny, I'd get error messages when my CGI failed.=20 Thanks, James -----Original Message-----
  2. Hi, I would like to allow only define ip address to my site. For that, i would like to make IP address white list. I found the only blacklist option in cpanel. Can you please help me, how to make white list? Thanks!
  3. All fine now, thanks. -------- Ursprungliche Nachricht --------Von: support@heliohost.org Datum: 14.09.17 05:23 (GMT+01:00) An: Michael Kremer Betreff: Re: damnu on Tommy Tommy, the server your account is on, was down for a while early this morning. Is everything working for you now? On 2017-09-13 02:32, Michael Kremer wrote: > Hi there > > Are guys down? > > Can't login via FTP... > > Mike.
  4. Dear admin. My account has been archived due to inactivity, please unarchive and rea= ctivate it. The email used is falconr_98=C2=A9yahoo.com. Thank you.
  5. I'm testing CGIs and when I get a 500 Internal Server Error I expect to see= the error in the log. In fact, when I was in Johnny doing the exact same t= esting, the log was being populated correctly. Thanks, James -----Original Message----- From: support@heliohost.org [mailto:support@heliohost.org]=20 Sent: Wednesday, September 13, 2017 11:28 PM To: Weissman, James Subject: Re: Error log not being populated What kind of errors were you expecting to see there? I will try to replicat= e the issue. On 2017-09-13 17:05, Weissman, James wrote: > I donated and was moved from Johnny to Tommy last evening. Since then,=20 > my Errors page=20 > [https://tommy.heliohost.org:2083/cpsess2946513647/frontend/paper_lant > ern/stats/errlog.html]does not populate; i.e. nothing in the text box=20 > "Last 300 Error Log messages in reverse order:" >=20 > User: darden >=20 > Primary Domain: darden.heliohost.org >=20 > Thanks.
  6. Hi Thanks for the email. I would not know yet which brand would like to work with your site, it really depends on who would like to proceed with an article on your site. If you can give me a price for a 12 month and permanent article placement, I will be happy to show your site to a few *gaming/ casino clients* and based on the price, will let you know if or which brand would like to proceed with an article placement? Please let me know, thanks. On Wed, Aug 23, 2017 at 4:53 PM, Heliohost Support wrote: > What is the link to the site that you would be advertising? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)370 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  7. Hi, I signed up because I am studying computer science and I am hoping to share my projects from my WebGL-based computer graphics course with friends. However, even though my WebGL website works fine locally, even on a localhost on my machine, when I try to view it on Helioshost the WebGL content is invisible. I would have thought that since WebGL runs on the client it should serve from Helioshost in the same way as it does on a localhost. Does anyone have a clue why it doesn't? I have the same folder and file structure as my local copy of the website, so I don't know what could be wrong. Thanks, Terry Rozmus
  8. Hello, I just recently signed up for a free website but the page does not come up, I tried clearing cache as you suggested on your login page but nothing comes up. My webpage is http://petespool.heliohost.org. My main objective with using your web hosting service is to post html pages that I create. Can you help? Thanks, Pete
  9. HelioHost

    2017-09-12

    Last night our datacenter was struck by a massive lightning bolt. The surge protectors worked and our servers weren't fried, but the strike caused a power outage that lasted a few hours. Not only HelioHost, but millions of other websites went dark during this downtime. When our servers started coming back online they were mostly undamaged, but unexpectedly disconnecting the power to any computer can cause issues. We've been busy pinpointing and fixing all of these little issues all last night and all day. Some people have had to simply change their password to log in and others have experienced some extended downtime on their sites, but everything should be pretty close to fixed now. If you notice anything weird let us know and we can take a look.
  10. Thanks for the answer but like I said, I've deleted my account with you 2017-09-11 14:13 GMT-04:00 Heliohost Support : > If you can't get FTP to work you can always upload files with the cpanel > file manager too. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)639 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  11. Hello my name is Jose Miguel Perricone, and im from argentina. A few tears ago i was using your hosting solution and now i need to retrieve all files uploaded. Username: sectiontwo Email: section_two@hotmail.com Is it any chance to get support to recovery these files. Thanks in advance -- [image: photo] *Jorge Travers* Axsis Software P. +54 011 47000405 | M. +54 911 68997845 S. jorge_travers
  12. Hi, I didn't login in my hosting today.I rest password,still didn't login in ,please help me. my username:hwniu my hosting:beracah@beracah.heliohost.org thank you very much. ------------------ David Niu
  13. ok, thank you... heliohost is the best ... On Mon, Sep 11, 2017 at 10:07 PM, Heliohost Support wrote: > It seems to be working now. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)661 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  14. http://validate.heliohost.org/sign-in/ this is purporting to the be official TAMU exchange logon https://exchange.tamu.edu/
  15. Dear admin, Please help my domain "gismenara-sintang.heliohost.org" to activated. Thanks...
  16. It's okay, It was pretty an emergency this website so I buy a domain name and I buy a hosting with someone else, thanks. Benoit Ethier 2017-09-10 19:54 GMT-04:00 Heliohost Support : > What error message do you get? Which FTP client are you using? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)639 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  17. HelioHost

    Servlet Deploy

    We are now testing a brand new automated java servlet deployment system on Tommy since this feature is so overwhelmingly popular. Previously you needed to make a post on the forums each time you wanted your java servlet deployed, and every time you updated your .war file you would need to make another post to request the new version be deployed. This lead to a lot of work for the admins, and a lot of confusion for our users. To remedy this we are developing a new system that is integrated directly into your control panel. If you're on the Tommy server and want to help us test it out just go to https://tommy.heliohost.org:2083/frontend/paper_lantern/java/index.live.php like you did to request java in the first place. Then at the bottom of the page (if you have java enabled) there will be a new interface to upload and deploy your .war files. Please be aware that this system is still in testing and for now the deployment may take several hours to complete, but once the system is more fully tested we expect the deployment time to decrease considerably. Let us know if you have any questions.
  18. does'nt work! 2017-09-10 14:18 GMT-04:00 Heliohost Support : > I'll try this and return to you with that, thanks a lot > 2017-09-10 13:04 GMT-04:00 Heliohost Support : > > Try these settings:host: johnny.heliohost.orgport: 1373protocol: > SFTPlogon > > type: normaluser: digitalwpassword: > > > > You may view the status of your ticket by visiting: > > > > https://www.helionet.org/index/index.php?showtopic)639 > > > > Thank you, > > Heliohost support > > https://www.heliohost.org/ > > https://www.helionet.org/ > > > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)639 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  19. I'll try this and return to you with that, thanks a lot 2017-09-10 13:04 GMT-04:00 Heliohost Support : > Try these settings:host: johnny.heliohost.orgport: 1373protocol: SFTPlogon > type: normaluser: digitalwpassword: > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)639 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  20. Username: digitalw Main domain: exolifemarket.heliohost.com FTP username: digitalworld@exolifemarket.heliohost.org FTPHost: ftp.exolifemarket.heliohost.org 2017-09-09 19:14 GMT-04:00 Heliohost Support : > What is your username, or main domain? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)639 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  21. Hello, This email is in regard to an 500 internal server error I keep seeing when I'm trying to test PHP on my site. I have racked my brains trying to figure out what it could be with this simple test page. I have tried changing the permissions to no avail. Could someone please advise what is happening? My account is: jgriggs The immediate link is: https://hive.heliohost.org/Portfolio/index.php Thanks, J. Griggs
  22. Hi, I received an email from a visitor of my site, and they said that when they went to the subscribe page for my mailing list, it took them to the cpanel login page. I'm hoping you can help me with this. My site is wjshradio.heliohost.org. Thanks.
  23. Ah, Gotcha. I misunderstood the email. Thank-you. Cameron -------------------------------------------- On Sun, 10/9/17, Heliohost Support wrote: Subject: Re: [Hh#80348] Inactive Account To: nomad_cam@yahoo.com.au Received: Sunday, 10 September, 2017, 10:01 AM The message that you get after clicking the link in the email says:Your account has been archived due to inactivity. To keep your account active you need only log in to heliohost.org at least once every 30 days. Failure to log in often enough results in your account being flagged as inactive. If you would like to continue using this account you will need to request that an admin unarchive it.If you don't click the link in the email for 30 days the account becomes archived to conserve server resources for people who are actively using their accounts.I have unarchived your account for you. You should now be able to log in at https://www.heliohost.org/login/ and your website should start working within 24 hours. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=29651 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/
  24. Hi Heliohost, My account has become inactive due to not logging in and I've tried to use the renew link in the email I received, but it hasn't seemed to work and only takes me back to the inactive account page. Am I able to have the account re-activated please? email: nomad_cam@yahoo.com.au username: nomadcam Kind Regards, Cameron
  25. Hi, my FTP is'nt working at alll. I installed my service yesterday and it say: Retrieving folder content and after it terminate the connection. Benoit
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