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HelioHost

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Everything posted by HelioHost

  1. 'ideaeve1' is my user name or ideaeve12@gmail.com is my email or ideaeve.com is my main domain. On Mon, Oct 2, 2017 at 7:56 AM, Heliohost Support wrote: > What is your username or main domain? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)903 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  2. I want a moderator for heliohost.I want to be a partnership with heliohost.C= an I get a job for heliohost user management?=
  3. I am talking about the custom emails that you guys give us is there a way to install a customer support system into those emails where are they showing ID number or case number and if you type a keyword in it redirects to a different email On Oct 1, 2017 6:07 PM, "Heliohost Support" wrote: > I'm assuming you're referring to the type of email that you're sending > here, with the ticket numbers on them. We wrote a custom email interface > script for that because we use the forum software as ticketing software for > our email support. Krydos would know best on this one since he wrote the > script. > > The same script is responsible for the message that contains the link to > view the submitted email and also for sending the replies that we post. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)821 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  4. and I have a question how do we make the emails that you guys let us create to a customer support email that has IDs for every contact and has keywords to redirect you two emails On Sep 25, 2017 10:08 AM, "Heliohost Support" wrote: > In the admin section of the mybb configuration are you using php mail or > smtp mail? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)821 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  5. Hi your Softaculous App Installer licence is expired please renew it as soon as possible..
  6. It's that you suck. You should give people warnings before taking down their websites, and you also need to let people make backups of their websites so they don't have a month of data loss. Also, iVerb > HelioHost ------- This email sent by Naleksuh http://steamcommunity.com/id/Naleksuh Naleksuh#9494 naleksuh@gmail.com Virus-free. www.avast.com
  7. Hi, I was wondering if they can activate or install ioncube in my account? Thank you very much.
  8. Hi HelioHost! Thanks for helping me install these python modules recently. And once again, I have a few more I would like to be installed. I'm on Johnny server and need access to Kaltura Python SDK: http://www.kaltura.com/api_v3/testme/client-libs.php The client library also requires me to install: setuptools https://pypi.python.org/pypi/setuptools requests-toolbelt https://pypi.python.org/pypi/requests-toolbelt six https://pypi.python.org/pypi/six I am using Python 2.7 Could you help me install these modules onto the server? Thank you very much!
  9. yes, I do: dront_88_ 2017-09-29 14:54 GMT+02:00 Heliohost Support : > Something tried to send email with the wrong password. Do you have an > old/wrong password saved in a mail client or phone perhaps? > > Unblocked. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=29859 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -- Halsningar, Tisha Mino
  10. This is a massage I got after loging in: " Your IP has been blocked! The IP address 83.253.3.22 has been blocked for trying to log in to SMTP with the wrong password too many times. To prevent this from happening again in the future please make sure your email client username and password are correct. You won't be able to continue to cPanel until an admin unblocks you. To request that your IP be unblocked please visit 2017-09-28 4:43 GMT+02:00 Heliohost Support : > You mention a picture, but I'm not seeing anything so I'm assuming you > attached the picture to the email? As our automated confirmation email > states our system discards binary attachments. If you need to send us a > picture of something upload it somewhere like imgur and post a link, or you > could just copy/paste the error message.Either way, your account was last > login date of your account is today so I guess you got the password reset > and you can log in now? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=29859 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -- Halsningar, Tisha Mino
  11. foundon Python 2.7 Please add: datetime, time, base64, urllib2, json, getpass, webbrowser Thank you. BTW I'm on the Johnny server. On Thu, Sep 28, 2017 at 4:53 PM, Heliohost Support wrote: > Your message (Adding Python 2.7 modules) has been assigned the tracking ID > [HH#96309]. One of our volunteer community members will reply to your email > as soon as possible. > > Please include the string [HH#96309] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachements. If you are > submitting a screenshot or attachement please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)871 > > Thank you, > Heliohost Support > https://www.heliohost.org/ > https://www.helionet.org/ > > -----Original Message----- > > Return-Path: > Delivered-To: support@heliohost.org > Received: from tommy.heliohost.org > by tommy.heliohost.org (Dovecot) with LMTP id > 8jGzGXGLzVkPIAAAY4nxBQ > for ; Thu, 28 Sep 2017 16:53:21 -0700 > Return-path: > Envelope-to: support@heliohost.org > Delivery-date: Thu, 28 Sep 2017 16:53:21 -0700 > Received: from mail-wr0-f180.google.com ([209.85.128.180]:55129) > by tommy.heliohost.org with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM- > SHA256:128) > (Exim 4.89) > (envelope-from ) > id 1dxicJ-0001RS-H5 > for support@heliohost.org; Thu, 28 Sep 2017 16:53:21 -0700 > Received: by mail-wr0-f180.google.com with SMTP id g29so5431601wrg.11 > for ; Thu, 28 Sep 2017 16:52:59 -0700 (PDT) > DKIM-Signature: v=1 a=rsa-sha256; c=relaxed/relaxed; > d=gmail.com; s 161025; > h=mime-version:from:date:message-id:subject:to; > bh=YWaF5vGqvpb6bx+XgPaUoK2NTFDpV9GU95eaI1g73X0=; > b=N2uY6RuZJbxravW7FKNo2Qr5MXHkJUBpaHLDk57rOJHpjjez7r8x+ > CElwlpqpdzp6z > souOyz1gcLpXfS4tQOqNZAHF8nsEcz5iUPmmIIbIB9M+q951pdWqOeA/ > tWcTa4wA1aXC > HRs20NmxVG4zqsbFLQLmRqLpQB4a9XE5RLxc3YJQpDTMst6RJE8hGUV+ > QymE3ij3Xuxi > gNCmSKngqfOMF1UW1sc4fLZ/GUfL4yASkbsDEN9OWOmFn+ > w8Beajy6mLrmdPjpndQL48 > rIRPQj24cRWeGTxjYQ16liLcMch2dn0Pd4HkgEfM1dKA9BH86NMCzPlyhnr/ > na9ADIYn > w98A== > X-Google-DKIM-Signature: v=1 a=rsa-sha256; c=relaxed/relaxed; > d100.net; s 161025; > h=x-gm-message-state:mime-version:from:date:message-id:subject:to; > bh=YWaF5vGqvpb6bx+XgPaUoK2NTFDpV9GU95eaI1g73X0=; > b=gNzHmfAIjAjDeRVA0a0kSajE6dTG0XuQG+Q4/ > WmL7Qbnqw1sA90XsnSvJzUC24OAMT > MGbxISbbCug7OaE/r3H9wivo7ipqAuxudMTzuhO2HrKoSS > aiJuolf0cL2vRgp7L3ZiLG > 3zpx1YoemhsZsboi8RI2tH4dFtHfOXZqGoPU8i8NLwS1hhqIoNaoP2oeb8sV > Qg3aY9gY > eCHT4tsfmzlpQ5xHYFZJeXh2D1QSuTM2WUCsYVV7yGhYPHklY93A0u88eSON > aqVHoRzq > YvNpMCXJ3ZG9Ejtsv3QaMPyoC4DoYoKt314zZNCS+ > GyN45YkAbmxfaNq6sPE23aY8HjY > fODQ== > X-Gm-Message-State: AHPjjUjUL+Nlb2af9PTBSfZKSRxPpUUA5Xsh7qVA > gr6kKQ675erUQHBn > bOJ0yc8LgBa+RtKQPlA9DZFaBw2XazPZxjnzdPIjHZ+1 > X-Google-Smtp-Source: AOwi7QD4iiThX6mtahzF7oNWWocdQRJYhaeJq1ic/ > jKFA1ePQJwGAP8Ul9uUPKwAR0pPT3cRiPCrbIfkDtvPUkemy6I> X-Received: by 10.25.163.8 with SMTP id m8mr704562lfe.254.1506642757444; > Thu, > 28 Sep 2017 16:52:37 -0700 (PDT) > MIME-Version: 1.0 > Received: by 10.46.64.86 with HTTP; Thu, 28 Sep 2017 16:52:16 -0700 (PDT) > From: Will Zrnchik > Date: Thu, 28 Sep 2017 16:52:16 -0700 > Message-ID: aXJa4CYH-BbJbA@mail.gmail.com> > Subject: Adding Python 2.7 modules > To: support@heliohost.org > Content-Type: multipart/alternative; boundary=" > 001a114076b65c6aa5055a489ae7" > X-Spam-Status: No, score=-4.3 > X-Spam-Score: -42 > X-Spam-Bar: ---- > X-Ham-Report: Spam detection software, running on the system " > tommy.heliohost.org", > has NOT identified this incoming email as spam. The original > message has been attached to this so you can view it or label > similar future email. If you have any questions, see > root\@localhost for details. > > Content preview: foundon Python 2.7 Please add: [...] > > Content analysis details: (-4.3 points, 5.0 required) > > pts rule name description > ---- ---------------------- ------------------------------ > -------------------- > -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at http://www.dnswl.org/, > no > trust > [209.85.128.180 listed in list.dnswl.org] > -2.8 RCVD_IN_MSPIKE_H2 RBL: Average reputation (+2) > [209.85.128.180 listed in wl.mailspike.net] > 0.5 RCVD_IN_SORBS_SPAM RBL: SORBS: sender is a spam source > [209.85.128.180 listed in dnsbl.sorbs.net] > 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail > provider > (zrnchikw[at]gmail.com) > -0.0 SPF_PASS SPF: sender matches SPF record > -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% > [score: 0.0000] > 0.0 HTML_MESSAGE BODY: HTML included in message > -0.1 DKIM_VALID Message has at least one valid DKIM or DK > signature > -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from > author's > domain > 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not > necessarily valid > X-Spam-Flag: NO > > --001a114076b65c6aa5055a489ae7 > Content-Type: text/plain; charset="UTF-8" > > foundon > > Python 2.7 > > Please add: > > datetime, time, base64, urllib2, json, getpass, webbrowser > > Thank you. > > --001a114076b65c6aa5055a489ae7 > Content-Type: text/html; charset="UTF-8" > > foundon Python > 2.7 Please add: datetime, > time, base64, urllib2, json, getpass, webbrowser Thank > you. > > --001a114076b65c6aa5055a489ae7-- > >
  12. exactly, you are right. All mails are going to spam folder of new email addresses. my email score is 3.9/10 on https://www.mail-tester.com /*_________________________________________________________*/ SpamAssassin does not like you = - 6.1 -0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid This negative score will become positive if the signature is validated. See immediately below. 0.1 DKIM_VALID Message has at least one valid DKIM or DK signature Great! Your signature is valid 0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain Great! Your signature is valid and it's coming from your domain name -0.726 HTML_IMAGE_ONLY_28 HTML: images with 2400-2800 bytes of words You should write more text in your email -0.001 HTML_MESSAGE HTML included in message No worry, that's expected if you send HTML emails -0.724 MPART_ALT_DIFF HTML and text parts are different Make sure your TEXT version looks similar as the text inserted in your HTML version -1.483 MPART_ALT_DIFF_COUNT HTML and text parts are different Make sure your TEXT version looks similar as the text inserted in your HTML version -1.985 PYZOR_CHECK Similar message reported on Pyzor (http://pyzor.org) Please test a real content, test Newsletters will always be flagged by Pyzor Adjust your message or request whitelisting ( http://public.pyzor.org/whitelist/) -1.274 RDNS_NONE Delivered to internal network by a host with no rDNS This may be a false-positive, please check the reverse DNS test below to confirm or not this issue 0.001 SPF_PASS SPF: sender matches SPF record Great! Your SPF is valid -0.01 T_REMOTE_IMAGE Message contains an external image -0.001 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists\dnsbl-block for more information. Our own server has been blocked due to too many requests performed. You should ignore this issue /*_________________________________________________________*/ Thank you Virus-free. www.avast.com
  13. Yes. i can receive the mails in Outlook and Roundcube. But can't send from either to new recipient. Not showing any error when sending mails. Example, when a@a.com is sending a mail to my website domain email. i can receive and send mail to only a@a.com. but when i am trying to send new email recipient b@b.com he is not able to receive mail from my side. I can send emails who is already in my inbox contact. Virus-free. www.avast.com
  14. Hello Heliohost, I just followed the link you send me. After submitting a new password, I waited until the message with this picture showed up. I've allowed my adblocker for you etc, but I'm getting the same message. How can we resolve it? -- Halsningar, Tisha Mino
  15. Hello Heliohost, In July 2017 , you helped me to transfer my domain, tishadesign.com, to you. Than I've forgot my password and now I need your help. -- Regards, Tisha Mino
  16. Dear Sir/Madame, I am using your heliohost Ricky Server and i am so happy with your free web hosting services. It is totally awesome. I have a very small business. also want to donate to heliohost when my business stand in future. Having issue in email sending. 1. email is not sending to new email address but showing send in send items (Outlook & roundcube both). 2. only sending and delivering to inbox reply mails mails. kindly solve my issue Thanks You, Lakhan Surwade Virus-free. www.avast.com
  17. Okay do the posts get deleted with the account too?
  18. I am planning to transfer to a different server. I want to know if I delete my HelioHost hosting account, will my forum account and posts also be deleted? If not, can that be requested?
  19. Hi. I have only just signed up for your services. I have 2 questions please: 1. I have signed up for the MYSQL database on my account, but now wish to add Apache Tomcat to it. Please could you point me in the direction of how to add this. 2. An area i'm new to is creating and deploying a restful webservice and then have this query and return JSON data from the database. I'm fine with the theory, so am planning on building the webservice in Eclipse and then somehow deploying to the new Tomcat server on yoursite; then i will call your site from my new mobile app and hopefully it will return the JSON data from the hosted MYSQL database. Just wanted to check this was achievable using your service, and there weren't any obvious blockers (aside from my lack of knowledge)? (if you do have any supporting documents on any of this then that would be much appreciated). Many thanks in advance, Dave
  20. Hello HelioHost, The University of Manitoba received the email below and it contains a link which is a phishing attempt of our credentials. http://itservicedesk.heliohost.org/login/umanitoba.ca.html Andre Worms Systems Administrator, Infrastructure Maintenance Technology Services, IST, University of Manitoba From: TAMANNA YASMIN Sent: Tuesday, September 26, 2017 2:16 PM Subject: [uofM notice] E-mail Account Verification -------------------------------- Request Confirmation: 65189W5G64H2 -------------------------------- Date: 26/09/2017 -------------------------------- We hereby inform you that UofM has queued all email addresses in her database for validation. The reason for this is to sort out all inactive emails from the database and suspend access to them or deactivate them. Therefore, if you know that your email address is still active, please click here and login for your e-mail account to be marked as active. Subsequent information will be passed on to you after successful logon. Remember, we shall pass this message around a few times and afterwards suspend access to email addresses which are not verified and will terminate this service to quarantine this activity. ----------------------------------- Help Desk and Compliance Officer. Mail Administration | IT Solutions. {CMI: MCID1311833}
  21. Wonderful, I appreciate the help On Mon, Sep 25, 2017 at 1:45 PM, Heliohost Support wrote: > You should now be able to log in at https://www.heliohost.org/login/ and > your website should start working within 24 hours. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)833 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  22. Sorry about that gameotm9 Thank you On Sep 24, 2017 6:10 PM, "Heliohost Support" wrote: > What's the account's username? > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)833 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  23. Please remove account from archive. TY
  24. Team, Please delete my account so I can change servers. I - faucetor , set up an account on Johnny but the PHP implementation is broken so my site won't function. I need to move to a different server, I've discovered, so can you please delete so I can restart? thanks!
  25. No, it has not. On Sep 24, 2017 4:31 AM, "Heliohost Support" wrote: > After uninstalling and reinstalling is it working now? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)821 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > It's not saying reason error 0 now it's sayingThe SMTP server rejected the supplied SMTP password. Reason: N/A On Sep 24, 2017 8:01 AM, "Heliohost Support" wrote: > No, it has not. > On Sep 24, 2017 4:31 AM, "Heliohost Support" wrote: > > After uninstalling and reinstalling is it working now? > > > > You may view the status of your ticket by visiting: > > > > https://www.helionet.org/index/index.php?showtopic)821 > > > > Thank you, > > Heliohost support > > https://www.heliohost.org/ > > https://www.helionet.org/ > > > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)821 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > if you can't help me I'm just going to have to turn off email verification On Sep 24, 2017 8:15 AM, "Mcvdd Mcbc" wrote: > It's not saying reason error 0 now it's sayingThe SMTP server rejected > the supplied SMTP password. Reason: N/A > > On Sep 24, 2017 8:01 AM, "Heliohost Support" > wrote: > >> No, it has not. >> On Sep 24, 2017 4:31 AM, "Heliohost Support" wrote: >> > After uninstalling and reinstalling is it working now? >> > >> > You may view the status of your ticket by visiting: >> > >> > https://www.helionet.org/index/index.php?showtopic)821 >> > >> > Thank you, >> > Heliohost support >> > https://www.heliohost.org/ >> > https://www.helionet.org/ >> > >> > >> >> You may view the status of your ticket by visiting: >> >> https://www.helionet.org/index/index.php?showtopic)821 >> >> Thank you, >> Heliohost support >> https://www.heliohost.org/ >> https://www.helionet.org/ >> >>
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