HelioHost

Username: phoenix1, Server: Johnny, Main domain: phoenix1.heliohost.org Hello Heliohost Team, I created my account (phoenix1) on Aug, 3. But now it is inactive...when I'm checking the status it says that my acc archived and to avoide this situation I need only log in to heliohost.org at least once every 30 days. Could you activate my acc and clarify why it was shut down (in order to avoide this situation again). Thanks & regards,Kirill

Username: N/A, Server: N/A, Main Domain: N/A Hello! I emailed you because your account was archived. I do not understand why my account is archived. I still remember a few days ago I logged into the system. Please help me. I use google translate to send mail. I can not use much English. Thanks very much. Account ID: tvtrung2606@gmail.com

Since Johnny's uptime has been so poor lately we decided this would be a good time to do some extended maintenance to fix some memory leaks. We are archiving all of the accounts on Johnny to make it easier for users to move to Ricky or Tommy. If you're a donor an admin can move your account for you, or you'll be able to download your archive from our backup system shortly if you want to move your account yourself.

These are the messages I received: Login attempt "Invalid Login" Account status "Your account has been created and your main domain aistech.heliohost.org is ready to go. If you're still seeing the account queued page when you go to your domain make sure you clear your browser cache or view your site through a proxy. Sometimes the queued page can get saved in your browser even though your site is working. You can log in to your cPanel to begin creating your website." On Mon, Aug 6, 2018 at 9:43 AM, Heliohost Support wrote: > Hi, > Did you receive the screenshots? Did you manage to solve the issue? > On Mon, Jul 30, 2018 at 5:26 PM, AISTECH Sweden wrote: > > I have attached screenshots. > > > > On Mon, Jul 30, 2018 at 6:32 AM, Heliohost Support > > wrote: > > > >> Is there any error message? > >> > >> You may view the status of your ticket by visiting: > >> > >> https://www.helionet.org/index/index.php?showtopic3704 > >> > >> Thank you, > >> Heliohost support > >> https://www.heliohost.org/ > >> https://www.helionet.org/ > >> > >> > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3704 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Hi, Did you receive the screenshots? Did you manage to solve the issue? On Mon, Jul 30, 2018 at 5:26 PM, AISTECH Sweden wrote: > I have attached screenshots. > > On Mon, Jul 30, 2018 at 6:32 AM, Heliohost Support > wrote: > >> Is there any error message? >> >> You may view the status of your ticket by visiting: >> >> https://www.helionet.org/index/index.php?showtopic3704 >> >> Thank you, >> Heliohost support >> https://www.heliohost.org/ >> https://www.helionet.org/ >> >> >

Sorry, I did not understand what you said. It seem you did not answer my questions. My questions are I have changed my username. Can I use the website backup with which the old username? When I create an account with FTB Account, what do I put into the slot _______________@dt22.net, my username or any name On Sunday, August 5, 2018, 7:17:21 PM PDT, Heliohost Support wrote: The SFTP credentials can be found at the top of the page at https://tommy.heliohost.org:2083/frontend/paper_lantern/ftp/accounts.htmlSFTP SettingsSFTP host: tommy.heliohost.orgSFTP port: 1342SFTP protocol: SFTPSFTP logon type: NormalSFTP Username: dt22SFTP password: You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=33784 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

I have changed my username. Can I use the website backup with which the old username? When I create an account with FTB Account, what do I put into the slot _______________@dt22.net, my username or any name. On Sunday, August 5, 2018, 4:40:05 PM PDT, Heliohost Support wrote: I have changed my username. Can I use the website backup with which the old username? When I create an account with FTB Account, what do I put into the slot _______________@dt22.net, my username or any name. On Sunday, August 5, 2018, 3:28:22 PM PDT, Heliohost Support wrote: You can upload your files with the cpanel file manager, sftp, or even webdav. We recommend sftp. You can find your sftp settings in cpanel on the ftp page. Let us know if you need help with anything else. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic3784 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/ You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=33784 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

I have changed my username. Can I use the website backup with which the old username? When I create an account with FTB Account, what do I put into the slot _______________@dt22.net, my username or any name. On Sunday, August 5, 2018, 3:28:22 PM PDT, Heliohost Support wrote: You can upload your files with the cpanel file manager, sftp, or even webdav. We recommend sftp. You can find your sftp settings in cpanel on the ftp page. Let us know if you need help with anything else. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic3784 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

Now I have recreated my account with Heliohost.org. How can I upload my website backup On Friday, August 3, 2018, 11:23:43 PM PDT, Heliohost Support wrote: Your message (Important) has been assigned the tracking ID [HH#688914]. One of our volunteer community members will reply to your email as soon as possible. Please include the string [HH#688914] in the subject of any future email regarding this case. You may do that by simply replying to this message. Please be aware that our system rejects binary attachements. If you are submitting a screenshot or attachement please post a link to the file instead of attaching it to the email. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=33784 Thank you, Heliohost Support https://www.heliohost.org/ https://www.helionet.org/ -----Original Message----- Return-Path: Delivered-To: support@heliohost.org Received: from tommy.heliohost.org by tommy.heliohost.org (Dovecot) with LMTP id sUJLCGZGZVstMwAAY4nxBQ for ; Sat, 04 Aug 2018 06:23:34 +0000 Return-path: Envelope-to: support@heliohost.org Delivery-date: Sat, 04 Aug 2018 06:23:34 +0000 Received: from sonic311-15.consmr.mail.bf2.yahoo.com ([74.6.131.125]:42339) by tommy.heliohost.org with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128) (Exim 4.89) (envelope-from ) id 1flpyO-0003yB-DR for support@heliohost.org; Sat, 04 Aug 2018 06:23:33 +0000 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s2048; t=1533363771; bh=7e9wGGy8Ulic928jBIgHow040UhOu3migWgmPeNn5dk=; h=Date:From:Reply-To:To:Subject:References:From:Subject; b=G5jlqzwmComCRhssAM/+IfcgeANagH6/F4kdmWhiIR0KR9xD1jnVMBEoaEwacAtHlcIRVEn2Da9KX9NhhO1+FUxBrUo2LV2awDceFjCsjEtnHBBhqhRwo+vdIvHmNRrBEeZZDe3fhcUH2+QJ1nmSPj4MSZQqb4Me6P22rbtBgpIvsEMl9KuxX1IM8P4Bb6mh/Ck0x9e4z+Ie8JdnYGzrnVsRfFxy+AWR/aeawEsHJB8NU4mIJoTvI15opQVwjEpV7Czi9NqiAhJb20urgJOaWez0Gb1o19szMWYNi3KYFdeVbJqwQ0ihS4K2gR8TWk87lQDfZantWfTf1TpSBsgd8Q== X-YMail-OSG: xHNR9XgVM1mb3pl64CAXkefecKIjckHAeuGvKPxCXqLvUr_cUnqrlqzYv669MzW bI.vYO254Cq_oqz_L__VPMqiGKFkG2JLCcC4HFIVdxGY_aXL1zN2bb6pgdzazO5l9pSudyh.IyVl lpuc92kQif34j5EgDYIoNX9KRj9VVMMG9teWqT3hs8yTDUmZJg.6As6Y0_4A.X.UdB3SdgvW_Kof YMVtkVbruQSrY5ZRw9_ALRlmMsJZ1454zNTY0_.wAMIqV.2XWtoAWj5icyLjRTj13HNapTaeshz. fX_rUTUh8QKHfOGilLXSJ9oAWQSJyUehtV6jxSywY0acbUDEzdDnRLw79NaYrm6IVROlglvyWzlD 5OqdvxXPnJ6Qhsksgv7npRr8OadSasUvQvjBhmgjmrvP3mCBv9fTS7hm7fEFKZAvlsppu09RhF0q FfRfOWPcBX5NCseLlAGWRK1dWmxyK84li.ocn3dHx7kapGc._yb9pRvWUl01vbx5X8pZZx5kx9Ql cGvNxOh2sjlgcaPvDfUBl0VnJY0n1L3QVTumt.I_n8FXCLTVZOpOzqP07lWU2DdalYz.0Sg48FmS ygkRm_V1FBEpwgo3IsB_OoSBRQeCoyttkYLY4Pw9sm0.5TPBmc46QFGz2Nq9Fc3FSnnJG0DvOluy MQfROmw3hewV2ZevGAHq_uZdf7QmEKdxgdayzkLN4AkZESnXRuYAz27rxWgvM2VeCxfuViwF549i KqJHD5glT1Uxeqhz_JXj68Bi2qY3PWFX0lAGcpmWmyXNPfbcL4wcOrcaFfTzyA90c4Mbw1yGnGNd ObaNu_jgv1r8PWrydFrqu96VWesQiBA.up2WKQGC2lOOcSZ3EsD9wkJw1qqDT75XqNxcF935cxGQ zPhJkO8hKS9g.ewzsUh5Xg.HqzChNmJ63Us3SunJ4KUtmHJVKYSLc02xw5m_MidRznZIIR8_m.CY O6mMpJVstop4- Received: from sonic.gate.mail.ne1.yahoo.com by sonic311.consmr.mail.bf2.yahoo.com with HTTP; Sat, 4 Aug 2018 06:22:51 +0000 Date: Sat, 4 Aug 2018 06:22:48 +0000 (UTC) From: Dee Tang Reply-To: Dee Tang To: "support@heliohost.org" Message-ID: Subject: Important MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_1241449_1404476905.1533363768655" References: X-Mailer: WebService/1.1.12206 YMailNorrin Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.99 Safari/537.36 Content-Length: 1966 X-Spam-Status: No, score=2.7 X-Spam-Score: 27 X-Spam-Bar: ++ X-Ham-Report: Spam detection software, running on the system "tommy.heliohost.org", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: How come I cannot log in to my account with Helionet.org. The return message is "username or password incorrect". I need to post a topic to reopen my account with Heliohost.org which is suspended due to lack of activity. | | [...] Content analysis details: (2.7 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at http://www.dnswl.org/, no trust [74.6.131.125 listed in list.dnswl.org] 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail provider (dtt2299[at]yahoo.com) 0.2 FREEMAIL_ENVFROM_END_DIGIT Envelope-from freemail username ends in digit (dtt2299[at]yahoo.com) 0.2 FREEMAIL_REPLYTO_END_DIGIT Reply-To freemail username ends in digit (dtt2299[at]yahoo.com) -0.0 RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -0.0 BAYES_40 BODY: Bayes spam probability is 20 to 40% [score: 0.3629] 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 2.3 FORGED_MUA_MOZILLA Forged mail pretending to be from Mozilla X-Spam-Flag: NO ------=_Part_1241449_1404476905.1533363768655 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable How come I cannot log in to my account with Helionet.org. The return messag= e is "username or password incorrect". I need to post a topic to reopen my = account with Heliohost.org which is suspended due to lack of activity. | =C2=A0 | ------=_Part_1241449_1404476905.1533363768655 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable How come I cannot log in to my account with Helionet.org. The return messa= ge is "username or password incorrect". I need to post a topic to reopen my= account with Heliohost.org which is suspended due to lack of activity. ------=_Part_1241449_1404476905.1533363768655--

Ive set protection off. So maybe you can test it? Met vriendelijke groet, Richard T. Singadji ________________________________

Username: mbauomi, Server: Tommy, Main domain: rofittalent.heliohost.org username : profittalent@gmail.com Domain : toplistsonline.com

Thank you! Pada tanggal Min, 5 Agt 2018 16:23, Heliohost Support menulis: > Your account is active. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3798 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

hi heliohost please reactivate domain: tonis.heliohost.org server: jhonny hosting: cpanel email: tonsalya06@gmail.com

Username: tonsalym, Server: Johnny, Main domain: tonsalym.heliohost.org hi heliohost please reactivate domain: tonis.heliohost.org server: jhonny hosting: cpanel email: tonsalya06@gmail.com

Username: sds, Server: Johnny, Main domain: sds.heliohost.org Its still not opening. Kindly guide if I am doing something wrong On Sunday, July 29, 2018, Heliohost Support wrote: > The reason we changed your ip is because the ip that your account was on > is currently experiencing a ddos attack. The new ip should work a little > better, but it's still not going to load quickly. The best solution is to > move to Ricky or Tommy which aren't affected by the ddos. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3681 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Since long time I don't work with aspx. Zo I tested youre link: http://kembali.heliohost.org/test.aspx This dont work. Can you tell me what the problem is and how it can work again so I can work with aspx again? Thank you. Richard. Verzonden vanuit Outlook ________________________________ Van: Heliohost Support Verzonden: zondag 13 augustus 2017 21:14 Aan: richardsingadji@hotmail.com Onderwerp: Re: [Hh#15556] Tommy Server Asp.net ASP.NET has been enabled on the account kembali1 on Tommy.http://kembali.heliohost.org/test.aspxWolstech is correct about .cshtml files not being recognized. You may be able to enable ASP.NET processing on whatever random file extensions by using .htaccess though. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=29251 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

Username: dt22, Server: Tommy, Main domain: dt22.net How come I cannot log in to my account with Helionet.org. The return message is "username or password incorrect". I need to post a topic to reopen my account with Heliohost.org which is suspended due to lack of activity. | |

THANK YOU SO MUCH IT WORKS PERFECTLY On 2 August 2018 at 22:42, Heliohost Support wrote: > @wolstech, I changed his domain for him. It was lightsoft2.heliohost.org > and lightsoft.heliohost.org was on his old suspended account.@nacer, ssl > should start working again within 24 hours when autossl runs. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=33542 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -- ______________________________________________________________________________ Mr. TOUNSI Nacer Ingenieur en informatique Direction de la Cooperation et des Echanges Inter Universitaires Ministere de l'Enseignement Superieur et de la Recherche Scientifique

Ah, I understand now , thank you so much , please, how to use my old link ( https://lightsoft.heliohost.org ) to access the new account ? THANK YOU On 2 August 2018 at 19:50, Heliohost Support wrote: > The reason why your account is suspended is because your database has been > hacked. Whatever data it contained is already deleted/corrupted and it > probably contains illegal content. You'll need to use whatever the latest > backup you downloaded prior to the hack. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=33542 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -- ______________________________________________________________________________ Mr. TOUNSI Nacer Ingenieur en informatique Direction de la Cooperation et des Echanges Inter Universitaires Ministere de l'Enseignement Superieur et de la Recherche Scientifique

Hi, Could you help me please to recover my database "nacer_appdent" because I forgot to backup my data , I have put a request in this page : https://www.helionet.org/index/topic/33691-suspended-nacer/ but I have got just the structure of database not data. Best regards On 22 July 2018 at 03:57, Heliohost Support wrote: > Also, do you have WordPress installed? If so, it's likely compromised. A > large number of WP installations on Tommy were compromised today. Look for > a php file named with random numbers in your WP-admin or WP-content folders > created within the past day or so. Also check your database for a user > account called AnonymousFox. If either exists, delete the ENTIRE WP > installation and reinstall with up to date components. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=33542 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -- ______________________________________________________________________________ Mr. TOUNSI Nacer Ingenieur en informatique Direction de la Cooperation et des Echanges Inter Universitaires Ministere de l'Enseignement Superieur et de la Recherche Scientifique

Username: weggwg, Server: Johnny, Main domain: wegweg.heliohost.org hello i want to point my domain to heliohost , i enterd ns1.heliohost.org & ns2.heliohost.org as name servers but nothing works.

Username: weggwg, Server: Johnny, Main domain: wegweg.heliohost.org hello can i host chatting website

I was able to reinstate the account thank you for your assistance, E -----Original Message-----

I am trying to reinstate my website can someone please assist me, Regards, E -----Original Message-----

Ok, thanks. Pada tanggal Rab, 1 Agt 2018 17:13, Heliohost Support menulis: > Johnny is being hit with a DoS attack. In addition, note that johnny is > meant for experimentation and not hosting a production website. As a > result, uptime on the server is rather poor even when working properly. > If you need reliable service, we recommend moving to Tommy or Ricky when > registrations open at midnight UTC. Please note that the free accounts on > tommy and Ricky fill quickly each day. If you don't want to wait and hope > you can get an account, you can also donate $1or mor and we'll move you to > tommy. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3740 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >