HelioHost

Sort out my website out or I will keep sending messages til you put this right On Thu, 12 Sep 2019, 13:04 Heliohost Support, wrote: > Do you mind stop spamming our forum please? Doing this will cause making > you in line longer. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic6908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Www.rdkss.co.uk On Thu, 12 Sep 2019, 12:23 Heliohost Support, wrote: > What's the full domain of the website in question? I'm not seeing any > websites on our service with a domain containing "rdkss". > > Also, I'm not sure what you mean about support via phone or facebook > messenger, as we don't offer either type of support (we do have a phone > number, but it is SMS only). Support for our service is generally handled > via email, our forums, or Discord. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic6908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Hello, Thanks for reply, Q: could I recover my old domain : http://lightsoft.heliohost.org/ on tommy ? Best regards. On Thu, 12 Sep 2019 at 02:35, Heliohost Support wrote: > This is your domain from your Ricky account: > http://ergonomicsoft.heliohost.org/ > Login to cPanel, then use the feature called "Backup Wizard" to restored > your backup files. > Let us know if you need any help. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=36911 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -- ______________________________________________________________________________ Mr. TOUNSI Nacer Ingenieur en informatique

Www.rdkss.co.uk On Thu, 12 Sep 2019, 12:23 Heliohost Support, wrote: > What's the full domain of the website in question? I'm not seeing any > websites on our service with a domain containing "rdkss". > > Also, I'm not sure what you mean about support via phone or facebook > messenger, as we don't offer either type of support (we do have a phone > number, but it is SMS only). Support for our service is generally handled > via email, our forums, or Discord. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic6908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A I can't find my backup link, can you create for me?

Www.rdkss.co.uk On Thu, 12 Sep 2019, 12:23 Heliohost Support, wrote: > What's the full domain of the website in question? I'm not seeing any > websites on our service with a domain containing "rdkss". > > Also, I'm not sure what you mean about support via phone or facebook > messenger, as we don't offer either type of support (we do have a phone > number, but it is SMS only). Support for our service is generally handled > via email, our forums, or Discord. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic6908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Www.rdkss.co.uk On Thu, 12 Sep 2019, 12:23 Heliohost Support, wrote: > What's the full domain of the website in question? I'm not seeing any > websites on our service with a domain containing "rdkss". > > Also, I'm not sure what you mean about support via phone or facebook > messenger, as we don't offer either type of support (we do have a phone > number, but it is SMS only). Support for our service is generally handled > via email, our forums, or Discord. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic6908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Www.rdkss.co.uk On Thu, 12 Sep 2019, 12:23 Heliohost Support, wrote: > What's the full domain of the website in question? I'm not seeing any > websites on our service with a domain containing "rdkss". > > Also, I'm not sure what you mean about support via phone or facebook > messenger, as we don't offer either type of support (we do have a phone > number, but it is SMS only). Support for our service is generally handled > via email, our forums, or Discord. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic6908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Www.rdkss.co.uk how can you not see any websites you are hosting it for gods sake On Thu, 12 Sep 2019, 12:23 Heliohost Support, wrote: > What's the full domain of the website in question? I'm not seeing any > websites on our service with a domain containing "rdkss". > > Also, I'm not sure what you mean about support via phone or facebook > messenger, as we don't offer either type of support (we do have a phone > number, but it is SMS only). Support for our service is generally handled > via email, our forums, or Discord. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic6908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Www.rdkss.co.uk On Thu, 12 Sep 2019, 12:39 Heliohost Support, wrote: > Www.rdkss.co.uk > On Thu, 12 Sep 2019, 12:23 Heliohost Support, wrote: > > What's the full domain of the website in question? I'm not seeing any > > websites on our service with a domain containing "rdkss". > > > > Also, I'm not sure what you mean about support via phone or facebook > > messenger, as we don't offer either type of support (we do have a phone > > number, but it is SMS only). Support for our service is generally handled > > via email, our forums, or Discord. > > > > > > You may view the status of your ticket by visiting: > > > > https://www.helionet.org/index/index.php?showtopic6908 > > > > Thank you, > > Heliohost support > > https://www.heliohost.org/ > > https://www.helionet.org/ > > > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic6908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Www.rdkss.co.uk is the domain name On Thu, 12 Sep 2019, 12:23 Heliohost Support, wrote: > What's the full domain of the website in question? I'm not seeing any > websites on our service with a domain containing "rdkss". > > Also, I'm not sure what you mean about support via phone or facebook > messenger, as we don't offer either type of support (we do have a phone > number, but it is SMS only). Support for our service is generally handled > via email, our forums, or Discord. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic6908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Www.rdkss.co.uk On Thu, 12 Sep 2019, 12:23 Heliohost Support, wrote: > What's the full domain of the website in question? I'm not seeing any > websites on our service with a domain containing "rdkss". > > Also, I'm not sure what you mean about support via phone or facebook > messenger, as we don't offer either type of support (we do have a phone > number, but it is SMS only). Support for our service is generally handled > via email, our forums, or Discord. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic6908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Www.rdkss.co.uk On Thu, 12 Sep 2019, 12:23 Heliohost Support, wrote: > What's the full domain of the website in question? I'm not seeing any > websites on our service with a domain containing "rdkss". > > Also, I'm not sure what you mean about support via phone or facebook > messenger, as we don't offer either type of support (we do have a phone > number, but it is SMS only). Support for our service is generally handled > via email, our forums, or Discord. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic6908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Thanks sir On Thu, Sep 12, 2019, 10:32 Heliohost Support wrote: > Can i to unarchive my account sir? > On Thu, Sep 12, 2019, 08:20 Heliohost Support wrote: > > Your account was archived because you haven't logged in for quite a > while. > > We have a limited amount of space on our servers, and occasionally we > have > > to remove the unused accounts to make space for new users. To prevent > your > > account from becoming archived again please remember to log in at > > https://www.heliohost.org/login/ at least once every 30 > > days.Unarchiving... > > > > You may view the status of your ticket by visiting: > > > > https://www.helionet.org/index/index.php?showtopic6916 > > > > Thank you, > > Heliohost support > > https://www.heliohost.org/ > > https://www.helionet.org/ > > > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic6916 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Can i to unarchive my account sir? On Thu, Sep 12, 2019, 08:20 Heliohost Support wrote: > Your account was archived because you haven't logged in for quite a while. > We have a limited amount of space on our servers, and occasionally we have > to remove the unused accounts to make space for new users. To prevent your > account from becoming archived again please remember to log in at > https://www.heliohost.org/login/ at least once every 30 > days.Unarchiving... > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic6916 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

I noticed today that shop-n-america.us does not populate in the web; however, when I key shop-n-america.us/index.html the website populates. When I key in shop-n-america.us the information states that Heliohost has not done anything to get the site up and running? Is this normal? Ron On 9/2/19 5:12 PM, Heliohost Support wrote: > Hello, > shop-n-america.us is usable; however, stmagdalene.de=C2=A0 is not.=C2=A0 Th= > e error > message is: > re is 1 error > * Name servers for DE domains must respond to DNS queries for the > domain before being set. > * > What does this mean? > On 9/2/19 4:46 PM, Heliohost Support wrote: >> Both those domains should be usable now. >> >> >> You may view the status of your ticket by visiting: >> >> https://www.helionet.org/index/index.php?showtopic=3D36776 >> >> Thank you, >> Heliohost support >> https://www.heliohost.org/ >> https://www.helionet.org/ >> > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=36776 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ >

All is okay now. shop-in-america.us is functioning properly. Ron On 9/2/19 4:46 PM, Heliohost Support wrote: > Both those domains should be usable now. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=36776 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ >

Got the invite, thank you very much. However when I login with the username under which I created the account (jd) I get the following message: Account Status That account has been backed up and then taken offline due to extended maintenance on the server that you were on. Occasionally we need to rebuild our servers to keep them operating at peak performance. This process usually takes a week or so. In the meantime we recommend downloading your backup , and then creating a new account . You can follow us on Twitter and like us on Facebook for the latest news. Once your server is operational again we will make a news post, and then you will be able to transfer your account back to the server you were on if you want to. If you need help with anything please don't hesitate to contact support . Is it normal? jd was the username I was using in the server that was under maintenance. I thought I could use it right away in Ricky. Have I done something wrong? Should I have used the forum username (jd1). Sorry to bother you again and thank you very much! On Tue, Sep 3, 2019, 3:49 PM Heliohost Support wrote: > Maybe your request was missed somehow. You'll be sent an invite soon. > Sorry for the delay. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic6780 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Sir i had been using Tommy server before it went down. Can i get access to it now? Regards Abhishek Kumar

Username: nbarks, Server: Ricky, Main domain: barkers.heliohost.org Dear Heliohost, I have been invited to set up a new account after Tommy crashed, however, I get the following message when I try to add the add-on domain nigelbarksfield.co.uk (XID hvxzhr) A DNS entry for "nigelbarksfield.co.uk" already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed. Can you remove the DNS entry, please? Regards, Mr Nigel Barksfield

Username: N/A, Server: N/A, Main Domain: N/A What servers are available for me to use when I sign up for an account. --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

Username: smhdk, Server: Johnny, Main domain: smhdk.heliohost.org Hello sir, can you help me to unarchive my account? My email is bologok.corp@gmail.com Thanks you very much

Username: N/A, Server: N/A, Main Domain: N/A Hi, I had an account in Tommy before it went down. I have downloaded all my backups but i can't create an account now. Could you please help me to create an account in Tommy or other production servers which supports php & mysql. Thank you!

Username: N/A, Server: N/A, Main Domain: N/A Hi there. My username is aleden and I had an account on Tommy immediately before the crash. My registered email address is aldenbain@lineone.net. My account has been taken offline, but when I clicked the link last week to download my backup, no link appeared in my inbox. I tried again today but no link has appeared. I then tried to create a new account, but I haven't got a link for that either. I know my inbox on aldenbain@lineone.net is working as I've just tested it by sending a message from a different email address. Can you possibly send me links for my backup and to set up a new account manually or provide a different solution? Incidentally I've donated from time to time including a donation to obtain your sparkie server (April 19th, 2019) Many thanks Alex

Username: nacertns, Server: Ricky, Main domain: ergonomicsoft.heliohost.org Hello, I have download my backup file but i cant recover to my account nor create new account with same domain name : lightsoft.heliohost.org user : nacertn email : nacer.tnsi@gmail.com could you help me please. Regards ______________________________________________________________________________ Mr. TOUNSI Nacer Ingenieur en informatique