HelioHost

Username: dib, Server: Johnny, Main domain: dib.heliohost.org Your account has been archived due to inactivity. To keep your account active you need only log in to heliohost.org at least once every 30 days. Failure to log in often enough results in your account being flagged as inactive. If you would like to continue using this account you will need to request that an admin unarchive it. Sent from Mail for Windows 10

Username: N/A, Server: N/A, Main Domain: N/A Dear Heliohost, despite my paypal account having a sufficient positive balance, i was unable to donate money with it, just getting a general error massage and was asked to try later multiple times. I will look into setting up a skrill account. But i tought it would we cool if you could implement more payment methods, like Amazon Pay Apple Pay GooglePay Masterpass Paydirekt Giropay Barzahlen.de Sofort-Dienst (formally SOFORT Überweisung) The last few would be especially interesting for german clients. Of course relevant regional payment methods for other countries might be of interest too. I will now try to register a skrill acc, but... Basicly, i just want a quick way to send you money. And i guess offering this to others would be in your interest too. Kind Regards Alexander Ruß

Transaction ID: 5TY20287SJ090832J Email: hunterparker279@gmail.com On 10/12/19, Heliohost Support wrote: > Would you mind reposting the transaction ID here again and an email ID where > you'd like the invite please? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=37339 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A I donated for a Tommy invite, but haven=E2=80=99t received it yet. I texted y= ou guys my transaction ID from PayPal. Did I do everything right? Sent from my iPhone=

Username: amirmoha, Server: Johnny, Main domain: amirmoha.heliohost.org Dear I need to install ionCube in my cpanel. please help me Yours sincerely ??Amir mohammad http://amirmoha.heliohost.org/

Tommy will once again be available for free signups starting in 90 minutes at midnight UTC 2019-10-11.

Username: N/A, Server: N/A, Main Domain: N/A Hi, Thanks for the Tommy invitation code. I've used it last Saturday and all seemed to go well, but my account on Tommy is still not created. My username is eyes4u2 or eyes. Eyes was the one I used when Tommy went down. Server is Tommy Domain I want is eyes4u2.heliohost.org Please have a look what went wrong. If you have to kill my old or new account, that's fine with me. If I check the account status of "eyes", I get the "That account has been backed up..." message. Regards, Arjan Snijders eyes4u2@outlook.com

Username: zacharyw, Server: Tommy, Main domain: zacharyw.heliohost.org Thanks for your diligent work on Tommy. At one point I made a donation to get double the storage space equaling 2 GB total. Now seems like a good time to ask if I can get the same storage size increase now that my Tommy account is recreated and the link. The donation transaction information from PayPal receipt is posted below. This certainly isn't a high priority issue but one I need to get around to asking about. ? -Zachary Tommy username: zacharyw Account email: zachary.matthew@gmail.com Program: GoFundMe Certified Charity Campaigns Transaction ID: 78V56936VG6131122 Date: May 13, 2019 19:44:30 PDT Your contribution: $5.00 USD Thanks again. From: HelioHost Sent: Friday, May 31, 2019 12:50 PM To: zachary.matthew@gmail.com Subject: Sparkie Inactivity Immunity Sparkie Inactivity Immunity Hey zacharyw, You can now earn immunity to prevent your account from going inactive by donating to Sparkie! So now if you donate $5 you get double storage space. If you donate $10 you get double storage AND two months before you need to login again to keep your account active. If you donate $15 you get double storage and three months, and so on. If you already donated and received your double storage space we will be going through and handing out inactivity immunity as well soon, but if you'd like to make another donation to get even more inactivity immunity feel free. Also keep in mind that whoever donates the largest amount will earn themselves a monstrous VPS for six months with 16 GB memory, 8 cpus, 300 GB hard drive space, unlimited bandwidth, a dedicated IPv4 address, and your choice of operating system. That's a $318 value! The current highest donation is $100 so if you donate $101 you could beat him and still save $217 over the price that the VPS would normally cost. Of course, if someone beats you, you're welcome to make another donation to take the lead again. The total of each person's donations will be used to determine whoever donated the most. Over the last month we've raised $894 towards Sparkie, and another $370 directly through paypal. That brings our total to $1264 which is about 46% of the way to the goal of buying a new server. We're doing great everyone, and we hope to have the new server soon. Thanks! GoFundMe © 2005-2017 Helio Networks. All rights reserved. | Unsubscribe

Username: N/A, Server: N/A, Main Domain: N/A Hi, I am Tarfah Alrashid, a PhD Student at Computer Science Department, University of Sheffield. I need to run BRAT annotation tool on a host server, in order to do that I'll need SSH access and python support environment. I need the tool to gather annotation data for my project. Is that possible? Thank you, Tarfah Alrashid PhD Student Department of Computer Science University of Sheffield

Username: N/A, Server: N/A, Main Domain: N/A why always show full server?

Thank you very much! Thank you so much! On Tue, 8 Oct 2019 at 01:11, Heliohost Support wrote: > Your domain is now http://lightsoft.heliohost.org/ but you need > to remove the redirect in your index page. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=36957 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -- ______________________________________________________________________________ Mr. TOUNSI Nacer Ingenieur en informatique

Username: intekma, Server: Johnny, Main domain: intekma1.heliohost.org Dear Support Team, Thanks for your effort for this kind of services. My Name is Roslan. I just donated to the fund as below email. I would like to ask your kind support to move my account from Johnny server to Tommy server. My username is roslan@intekma.net Please let me know after that. Thank you very much Roslan Salleh Donation Info Thank you for your $25.00 donation to HelioHost's Sparkie Server Donor name: Roslan Salleh Donation date: October 7, 2019 Donation to: HelioHost's Sparkie Server Your payment is made to PayPal Giving Fund, which will grant your donation to the following charity in accordance with its policies: Charity name: Helio Networks Charity address: 110 7TH AVE S, Kirkland, WA 98033 Donation amount: $25.00 Tip to: GoFundMe Tip amount: $3.75 Total amount: $28.75 Your payment will appear on your statement as $28.75

Hello, until now , I can't change to this domain : http://lightsoft.heliohost.org/ could you help me please ? ______________________________________________________________________________ Mr. TOUNSI Nacer Ingenieur en informatique

Thank you for the fast reply, it is working properly now =0A=0AOctober= 6, 2019 6:44 PM, "Heliohost Support" wrote:=0A= =0A> Your old username and email are these: =0A> =0A> rauf -=0A> =0A= > raouf@disroot.org=0A> Invite resent.=0A> =0A> You may view the status o= f your ticket by visiting:=0A> =0A> https://www.helionet.org/index/index.= php?showtopic=3D37248=0A> =0A> Thank you,=0A> Heliohost support=0A> https= ://www.heliohost.org=0A> https://www.helionet.org

Username: N/A, Server: N/A, Main Domain: N/A Dear Heliohost admins, I was glad to receive an email from you, containing the invitation code for Tommy. knowing that I waited patiently for it all that time My invitation code is the following: https://www.heliohost.org/validate/?v=6c0c4cde294189632d898336eeb00f (https://www.heliohost.org/validate/?v=6c0c4cde294189632d898336eeb00f) when the page asked for the account user name, it was suggesting "karaouf1" I changed it to "raouf" instead, and hit the validation button. later on, I was asked to validate my email address, I did so, and then had to choose some options before I lend on the 3 servers choice page. on that page, tommy was displaying "closed" and the two other servers "full". I think something went wrong, since it's a Tommy invitation code, it should happen that way. maybe that was because of me changing the suggested username from "karaouf1" to "raouf", which may have reactivated the "raouf" account instead of mine. N.B. my account, associated with this email address (raouf@disroot.org) had it's username changed from "karaouf1" to "rauf" (without the letter O in the middle) once by the admins, due to an attack related to some exploit on WordPress. Please help me recover my hosting account. I really appreciate all the effort the team is pouring for the community Long life Helio! Regards, Raouf.

All of the accounts that were on Tommy when he crashed have now been transferred back, or invited to create a new account. If you haven't received your invite, or if your account wasn't automatically transferred please let us know now by creating a new topic in the customer support forum.

Username: bobdick2, Server: Tommy, Main domain: bobsultimatesite.heliohost.org Username:bobdick2 Hi, I just created an account with the Tommy invite link. However as I was uploading my database, the website crashed and now the MySQL database site won't even open. I'm trying to create a database named "yourhomepage" since it is hardcoded in all of my php files but either the MySQL database wizard gives me an error or the page won't open at all. I know you guys worked very hard to get Tommy back online but I'm a bit frustrated since after 2 months of waiting, I can't even get my database back up again. TLDR: I can't create MySQL Databases Thanks, Bob

Ok thank you very much. One more last thing, can i have my e-mail address anonymized in the forum support thread where my replies are appearing on heliohost.org https://www.helionet.org/index/topic/37180-hh386544-re-heliohostorg-and-helionetorg-account-removal/?p=165382? By accident i posted it once in plain text and I don't want any bot to scan it and start spamming me. Thank you sob., 5 paz 2019 o 14:18 Heliohost Support napisal(a): > No problem. That's bcuz you're account got deleted during the Tommy > maintenance. Don't worry about that message. Your account no longer exists. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=37180 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Hello, Thank you for help but there must be still some database entries left related to both my e-mail address [redacted] and username dargdarg, when I perform a test where i try to log in ino heliohost.org I'm sucesfully identified and recognized as heliohost user and a prompt about extended maintenance: "That account has been backed up and then taken offline due to extended maintenance on the server that you were on. Occasionally we need to rebuild our servers to keep them operating at peak performance. This process usually takes a week or so. In the meantime we recommend downloading your backup , and then creating a new account . You can follow us on Twitter and like us on Facebook for the latest news. Once your server is operational again we will make a news post, and then you will be able to transfer your account back to the server you were on if you want to. If you need help with anything please don't hesitate to contact support . " czw., 3 paz 2019 o 23:21 Heliohost Support napisal(a): > The hosting account dargdarg was deleted during the Tommy crash and does > not currently exist. > > The account that's waiting validation was never created and the pending > validation has been cancelled at your request. > > Since you asked for Helionet account to be removed in your subject line, > the forum account dargdarg has been removed. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=37180 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Yep, cache it was! Where do I donate? Paypal preferred. On Fri, Oct 4, 2019 at 3:12 PM Heliohost Support wrote: > You may need to clear your cache. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic7200 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Last time I changed the nameservers, *I could not access my email for 10 days*. Can you: ... add one of its nameservers to */etc/ips.remotedns* and make the proper *A* entries on that remote nameserver? On Fri, Oct 4, 2019 at 2:22 PM Heliohost Support wrote: > Try again now. And you'll probably have to set the nameservers to: > > ns1.heliohost.org > ns2.heliohost.org > > Once it's parked, you can set it back to cloudflare > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic7200 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

I attempted to add: tecangels.com To aliases, and I get: There was an error when the system attempted to create the alias. Park::park failed: (XID cjtgt7) A DNS entry for "tecangels.com" already exists. You must remove this DNS entry from this server or all servers in the DNS cluster to proceed. Where can I fix this? On Fri, Oct 4, 2019 at 1:22 PM Heliohost Support wrote: > It's labeled "Aliases" now. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=37200 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

I cannot find "parked domains" under CPanel I used the instructions from the wiki: https://wiki.helionet.org/Parked,_Addon_and_Sub_Domains But I found: http://www.heliohost.org/classic/support/scripts/domain And already made the request there, is that correct? On Fri, Oct 4, 2019 at 12:06 PM Heliohost Support wrote: > Disregard my last post. You'll need to park that domain again. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic7200 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Dear support, Its possible my account went inactive. Not sure but I cannot locate it. I usually log-in once per month but not sure where it went. Please help me find it. Thank you kindly Wally Lepore email: wallylepore@gmail.com Domain: www. heliohost.org/elizabethreedshowdown/index.php

Username: [redacted], Server: Tommy, Main domain: [redacted] Hi, *User = [redacted]* I did not get an email reminder to login to my account for two months, so I guess my account was closed. I received the email to re-enable it (also was able to get the backup download) and restored the account. It's been over 24 hs and it still forwards to: http://tecangels.com/cgi-sys/defaultwebpage.cgi *I have not changed the DNS servers* (*just like they were before it was cancelled*). Any help appreciated, John