Jump to content

HelioHost

Members
  • Posts

    8491
  • Joined

  • Last visited

  • Days Won

    80

Everything posted by HelioHost

  1. Username: klimentwork0, Server: Tommy, Main domain: familyhub.helioho.st Sorry for the inconvenience, but we messaged you 40 minutes ago and sorted things out, but only one account was unblocked. klimentwork0@gmail.com remains blocked. I'd appreciate a resolution.
  2. Username: ortfusion, Server: Tommy, Main domain: ortfusion.helioho.st [HH#892190] Sorry for the inconvenience, but we messaged you 40 minutes ago and sorted things out, but only one account was unblocked. klimentwork0@gmail.com remains blocked. I'd appreciate a resolution.
  3. Username: ortfusion, Server: Tommy, Main domain: ortfusion.helioho.st [HH#892190] Thank you so much for your help. Have a nice day.
  4. Username: ortfusion, Server: Tommy, Main domain: ortfusion.helioho.st [HH#892190] As a student, I donated this from just my two laptops. My request is that you can start using a lot of traffic, but we won't be starting our charitable project. We don't have enough money to rent a server or other hosting. We won't have any traffic. This is simply a website where people can learn about our charitable project and, if they want, can support it by purchasing our products.
  5. Username: ortfusion, Server: Tommy, Main domain: ortfusion.helioho.st We have 2 Tom accounts for 2 projects.
  6. Username: ortfusion, Server: Tommy, Main domain: ortfusion.helioho.st Hello. I'm a student at ORT Lyceum No. 141 in Kyiv. Your hosting service was recommended to me by students from my school. We have a charity project where we print images on mugs, T-shirts, bags, and other items for our school. We donate all proceeds to help war victims. Until our charity project receives support and sponsors, I would like to ask you to host our website on your hosting service; it won't require significant traffic. I hope you'll help us with our endeavor. If you're interested, here's a link to our Instagram account, which we're also working on developing: https://www.instagram.com/ortfusion. Thank you in advance.
  7. VPS number: 150, VPS ID: 802 I still can't access my vps. please clarify On Wed, Mar 25, 2026, 3:00?PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Freerpbx1, > > Thank you for your payment to HelioHost for your VPS service subscription. > > Here is the invoice for your recent payment: > > VPS150 > 4 GB memory, 2 CPUs, 150 GB storage > Dedicated IPv4: 64.62.199.218 > Dedicated IPv6: 2001:470:1:1ee::150 > > Invoice issued to: > Freerpbx1 (nexim20@gmail.com) > > Subtotal: $14.00 > Discount: 0% > Total payment: $14.00 billed every month > > Subscription ID: sub_1T1vHjRrjEtF6lxE8T2GMlkE > Transaction ID: ch_3TErQxRrjEtF6lxE1Xskm8yX > > Your VPS is paid in full and now expires on 2026-04-25. You should be > billed again automatically on that date. If you have any questions about > your bill, or need help with anything don't hesitate to reply to this > email, open a ticket on helionet.org or by phone at 1(802) 884-3546. > > We hope you have a wonderful day! > > Invoice issued by: > Helio Networks > 110 7th Ave S Kirkland, Washington 98033-6522 > > 1(802) 884-3546 support@heliohost.org > Check Account > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >
  8. VPS number: 150, VPS ID: 802 We need to access our infrastructure on the server as soon as possible please. Kindly help! On Wed, Mar 25, 2026, 2:30?PM Nexim wrote: > Gooday. > We had a late payment for the renewal. > We just paid and can't access the server.. > kindly help rectify this. >
  9. VPS number: 150, VPS ID: 802 Gooday. We had a late payment for the renewal. We just paid and can't access the server.. kindly help rectify this.
  10. Gooday. We had a late payment for the renewal. We just paid and can't access the server.. kindly help rectify this. On Mon, Feb 23, 2026, 6:47?PM HelioHost Support wrote: > Glad to hear it. Let us know if you need help with anything else. Also > please note that our goal is to respond to all support requests within 24 > hours. There is no need to send a follow up email 9 minutes later. If you > haven't heard back from us after 24 hours it is ok to send a follow up > email to make sure we didn't miss it. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66938 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  11. Hi There, I tried to log in to my account today and got a notice popping up saying that my account has been suspended. Please could you let me know the cause for suspension, and let me know if possible, what needs to be done on my side to get it unsuspended? I look forward to yourbfeedback. Kind regards, Kirsten. On Wed, 03 Dec 2025, 8:20?pm HelioHost Support, wrote: > Glad it's working for you again. Let us know if you need help with > anything else. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66377 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  12. Username: N/A, Server: N/A, Main Domain: N/A Hi I do not get the verification email. no?reply@heliohost.org is whitelisted and nothing in the spam folder. Have tried a few times. Is there another way to get the link for info@rivercafe.co.za? Regards Francois de Wet info@rivercafe.co.za
  13. VPS number: 123, VPS ID: 772 Hit me up with that six month plan, please and thank you! On Sun, Mar 22, 2026, 8:15 PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Titter, > > The $19 from your Morty account that you transferred to this VPS have now > been used up. Your VPS payment of $4.00 USD per month is now due. If you > want to continue with the $4 per month you can do so with the link below. > > We can also give you a 10% discount if you'd like to pay for 6 months up > front which would be $21.60. If you'd like to switch to a 6 month plan > please reply to this email, and we can convert it over for you, and provide > a new payment link. > > Let us know if you face any issues or have any questions regarding this. > Renew VPS > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >
  14. How can i check the account for the payment Get Outlook for iOS ________________________________
  15. How can i log in Get Outlook for iOS ________________________________
  16. We?d like to purchase the Earth VPN for six months. Could you please let us know how we can proceed with the purchase without using PayPal? ________________________________
  17. We?d like to purchase the Earth VPN for six months. Could you please let us know how we can proceed with the purchase without using PayPal? ________________________________
  18. We'd like to purchase a VPN (Earth) For 6 mons ________________________________
  19. Hi is it ok if I stay on shared hosting but I pay for the amount from July 20, 2025 to March 20, 2026, and the remaining balance can be credited to my future Marty purchases? I paid it earlier today. It appears I don't really need dedicated IP, as I send and receive very little emails. Thanks so much ________________________________
  20. Username: edyu, Server: Morty, Main domain: geta7.com Hi Thank you for helping me move * what happens is that when i go to https://heliohost.org/dashboard, and click "Home" idk how to get back and I just sign in each time * and for plesk, the browser autocompletes the login page and i just ended up filling that out each time. I also sent the same thing on discord/support. You can find me there ________________________________
  21. Username: N/A, Server: N/A, Main Domain: N/A how to pay without using paypal
  22. Sorry for the late reply. I just tried signing in again and it worked fine, sorry for the wasted time Have a nice day ! Il gio 19 mar 2026, 7:39?PM HelioHost Support ha scritto: > When you picked the new password did you use any accented characters or > UTF-8 characters? We recommend only using ASCII characters. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67265 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  23. My username is fyremonsterfn https://imgur.com/a/PzaX3Ms https://imgur.com/a/XQeNOUc I'm available for prooving in any way that i'm the owner of the account. Il giorno gio 19 mar 2026 alle ore 16:32 HelioHost Support < support@heliohost.org> ha scritto: > Your message (I can't log in the account.) has been assigned the tracking > ID [HH#554641]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#554641] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67265 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >
  24. Username: N/A, Server: N/A, Main Domain: N/A Hey, sorry for bothering. I recently noticed that i can't log into my account anymore. I tried resetting the password 2 times, and it works, it seems to change it, but the moment i try logging in, it always says "Unable to login with that password and username" [image: image.png] [image: image.png]
  25. Hi, Could you please tell me in which file you got that logs what is the location. I think the tab error you are talking about is for print statement and that I had resolved. On Wed, 18 Mar 2026, 12:25 am HelioHost Support, wrote: > I checked the logs for you, and it seems like a pretty simple error > "TabError: inconsistent use of tabs and spaces in indentation" One of the > reasons I'm not very fond of Python. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67156 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
×
×
  • Create New...