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Byron

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Everything posted by Byron

  1. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. Reason for suspension: Causing high server load. /home1/engorgpk/public_html/index.php Please fix this immediately! If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator
  2. This support request is being escalated Krydos. @Krydos - No matter how I tried deleting gmpacademy.online it still came back as being The domain “gmpacademy.online” already exists in the Apache configuration
  3. Do you want gmpacademy.online parked on top of aulas.heliohost.org or is this an addon domain?
  4. Try adding it now.
  5. Done. You should now be able to log in and your website should start working within 2 hours.
  6. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  7. Done. You should now be able to log in and your website should be working again.
  8. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  9. Done. You should now be able to log in and your website should be working again.
  10. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  11. Done. You should now be able to log in and your website should start working within 2 hours.
  12. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  13. Unsuspended
  14. Seems your account is suspended now for high server load, but the last time I looked at your account, you had the vendor/autoload.php script on your site and it's located here: /home/sohamb03/public_html/vendor/. You also have the wrong path going to that file in your proxy script. It should look like this: require("/home/sohamb03/public_html/vendor/autoload.php"); Instead of this: require("vendor/autoload.php"); But do you have any idea why you got suspended for high server load?
  15. Done. You should now be able to log in and your website should be working again.
  16. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  17. Done. You should now be able to log in and your website should start working within 2 hours.
  18. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  19. Done. You should now be able to log in and your website should start working within 2 hours.
  20. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  21. If this is the new domain: http://ekholiday.com/ it looks like it's working.
  22. Unblocked
  23. This support request is being escalated to Krydos.
  24. This is what I saw on Chrome but I think it's in my cache. If I visit the same site using FF I get the suspended page.
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