I am not able to renew my account snorri (with the email address gmca6@allstate.com) heliohost is not allowing me to sign in with this account, either. So i jhave had to create a new account (snorri1) with the same email address. I am able to log into control panel with snorri and my passwords. However, for the past week whenever I have tried to view my website, the host Stevie has been down (for 12 hours maintenance). Can you: (a) renew the snorri account ( tell me when Stevie will be back up so I can view my website © allow me to log on with the snorri account