roxanne

thank you working now

Hi HelioHost Support Team, Recently my domain niraj-stha.com.np was merged to username roxanne. However, when I try to access my webmail at https://webmail.niraj-stha.com.np/ and my other domain, I keep seeing the "Your domain should start working soon" message. Here’s what I’ve already tried: Waited more than 12 hours still same page shows up Cleared my browser cache. Despite all that, webmail and domain mail access still show the queued page. Could someone please verify if my domain/email is correctly provisioned on your end? I would appreciate any help in resolving this so I can begin using my webmail. Thanks in advance! Best regards

Thank you so much for getting the accounts merged everything is working perfectly I really appreciate your help and quick support throughout the process have a great day

I am now posting from my roxanne account as requested, to confirm that I also own the xdwolf account It’s possible that my occasional use of a VPN may have contributed to the issue. I sincerely regret any unintentional breach of the one-account policy. I would be very grateful if you could merge xdwolf into roxanne domain and files, as I would prefer to continue using the roxanne account which I donated for. I appreciate your understanding and support in resolving this matter. Thank you once again for your time and help