Ookma-Kyi

Yeah, sorry about that. I am trying to learn how to be better at answering questions and at quoting for reference.

I recommend you change the PHP version to at least 8.2 for security reasons. Have you considered using a static site generator from the link I provided? They are less likely to get hacked.

Hi, first off, what do you mean by "all of the WordPress sites crashed"? WordPress is notorious for causing fresh sites to get suspended, as explained in this wiki article. If you are hosting multiple WordPress installations on a single account, then that is most likely what happened.Could you please give your account username, server, and main domain so someone can look into this?

Just a bit of a warning, WordPress is notorious for getting people suspended even on a fresh install. Here is the wiki entry for it that explains it better: https://wiki.helionet.org/WordPress. Short version: Back up your WordPress files and database, and then upload them to your account here.

That is up to the owner of the business, not me. I will contact him and let you know. I am simply helping a relative in my spare time. EDIT 3/17/25 6:58pm: I sent the link to this thread to the business owner.

Hello, I just wanted to let you know that I am going to be creating an account and helping a relative of mine that owns a pet grooming business. It wanted to make sure that I wouldn't violate the 1 account per person rule.

You can send your donation via the fundraising page https://donorbox.org/rebirth-of-stevie (Stripe) or https://www.heliohost.org/donate (PayPal)

Just a bit of a fair warning, WordPress is notorious for getting people suspended on a fresh installation done within an hour. With all that said if you have any security or ad blocking software installed could you try turning it off temporarily and then try again?

I highly recommend the $1 donation for the Tommy server. Not only are you guaranteed a link to create an account, but the Tommy server has a higher uptime as well as generally being faster then Johnny. Yes php_mail() is enabled, and the limit I believe is 50 emails per day. It can be increased if you have a valid reason for it. I would suggest you use a transactional email service though. You get unlimited emails with SMTP. The limits are the same regardless of how they are sent Your email access is locked and an admin has to unlock it for you. Also see first answer as that would be the next step.

Would you be willing to share this script? If you posed it on a pastebin site, someone may be able to take a look at it and see what issues could be causing it to use that mush CPU and/or RAM.

Hi, Unfortunately@wolstech will have to create the account for you manually on Lily once he gets better, as there is no automatic way to do so at the moment, and there are no other Windows admins either to fill in for him. Just a few things to note: 1) There is no panel software on Lily so you will have to use your main account for your website, emails, etc. As such, you will still retain your Tommy account, and a Lily account will be created for you for your site/app. 2) You will have to upload your published software via FTP 3) Create a file named stopapp.txt in the root folder and wait 10 minutes for your application to shut down gracefully before uploading new versions. 4) Delete stopapp.txt and create a file called startapp.txt in the root folder, and wait 10 minutes for your application to restart. Sample web.config: <?xml version="1.0" encoding="utf-8"?> <configuration> <location path="." inheritInChildApplications="false"> <system.webServer> <handlers> <add name="aspNetCore" path="*" verb="*" modules="AspNetCoreModuleV2" resourceType="Unspecified" /> </handlers> <aspNetCore processPath="dotnet" arguments=".\<your-app-here.dll>" stdoutLogEnabled="false" stdoutLogFile=".\logs\stdout" hostingModel="inprocess" /> </system.webServer> </location> </configuration>

First, what panel was your old host using (Plesk, cPanel, etc.)?

Hi, Unfortunately@wolstech will have to create the account for you manually on Lily as there is no automatic way to do so at the moment. Just a few things to note: 1) There is no panel software on Lily so you will have to use your main account for your website, emails, etc. 2) You will have to upload your published software via FTP 3) Create a file named stopapp.txt and wait 10 minutes for your application to shut down gracefully before uploading new versions. 4) Delete stopapp.txt and create a file called startapp.txt, and wait 10 minutes for your application to restart. Sample web.config: <?xml version="1.0" encoding="utf-8"?> <configuration> <location path="." inheritInChildApplications="false"> <system.webServer> <handlers> <add name="aspNetCore" path="*" verb="*" modules="AspNetCoreModuleV2" resourceType="Unspecified" /> </handlers> <aspNetCore processPath="dotnet" arguments=".\<your-app-here.dll>" stdoutLogEnabled="false" stdoutLogFile=".\logs\stdout" hostingModel="inprocess" /> </system.webServer> </location> </configuration>

Can you please try: which sudo and let me know the results?

I can confirm that the fundraiser works a lot better than the PayPal donation button. I was using a Vanilla Visa gift card I was given over the holidays and had issues paying. I donated to the fundraiser twice with no issues whatsoever, with the same card I had issues with earlier.Here is the direct link to the fundraiser: https://donorbox.org/rebirth-of-stevie If you donate $25, you receive the previous maximum storage space, and the $1 fee is waived. However, I'm not sure if this applies to the fundraiser. Consider using a standard debit card instead of relying solely on an admin for a Stripe link or a gift card. Gift cards often face challenges during PayPal transactions, making a debit card a more reliable choice.

Hi, I just wanted to let you know that Tommy is down https://status.heliohost.org/ . Also I tried to renew my account and it is stuck renewing indefinitely.

I apologize for the confusion; I'm currently trying to raise money because I'm permanently disabled and cannot work. I hope to have it by the end of the year.

1) It's a 12 month deal but, you can do it for 2 years each 2) Prefer 3 Years 3) Weird it says Biannually and have it as 2 years as seen in the screenshot provided

Hi, Was wondering if you were going to have a Black Friday sale and have discounts on the VPS. I asked earlier on the Discord about price matching a VPS plan and was told that it would be honored, but when I asked about how to do so I didn't get an answer to my knowledge.

Some needed reading: SPF: https://en.wikipedia.org/wiki/Sender_Policy_Framework DKIM: https://en.wikipedia.org/wiki/DomainKeys_Identified_Mail DMARC: https://en.wikipedia.org/wiki/DMARC

Could you please screenshot the entire browser window including the URL. You can use image editing software like Paint to block out personal information like favorites or bookmarks etc. @wolstech Are any countries blocked from using the HelioHost service/website?

Sounds good, could you please tell us what the issue was?

An admin (@Krydos & @wolstech) will be with you shortly. In the meanwhile, might I suggest you use another software similar to Wordpress like Jekyl, Hugo or Eleventy? I ask because many user sites have been suspended almost immediately due to Heliohost having limited server resources. Wordpress tends to pile on the resource usage over time and the bots that try to hack the sites repeatedly doesn't help either, resulting in an almost automatic suspension.

You should have received an email containing the IP address needed for connection and for setting your Cloudflare DNS A and AAA records. Also I have been using port 21 with Explicit TSL/SSL for FTP.

Can you try the steps outlined here and see if it helps?