garrigue

Hello ! I would like to test the new server my username is garrigue Thank you

Hello, I'm trying to install nextcloud by using the official process : uploading the setup-nextcloud.php on the storage space. So, I can access the page which is available here : https://900m.heliohost.us/setup-nextcloud.php However, when I click on NEXT button, I reach a 504 error. FYI, I've tried to install NC on current directory with "." and in a subfolder. I would prefer current directory. Thank you for your help

Thank you @wolstech

Hello ! When I try to issue a certificate for the webmail, I'm facing the following error even if webmail is activated : Encountered issues while issuing the certificate for webmail.900m.heliohost.us Details Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/383531552427. Details: Type: urn:ietf:params:acme:error:unauthorized Status: 403 Detail: : Invalid response from https://webmail.900m.heliohost.us/.well-known/acme-challenge/AeRPP9yfu2O1NYGkJyrkCfcobRe7gW1ARMnf9SILWcM: 503 However, when I try to reach webmail.900m.heliohost.us, I reach an error 503. I think this is why I can't issue a certificate. How can I fix this 503 error please? Thank you very much for your assistance.

Hello ! Me too, Tommy hosts my WordPress website juliengarrigue.com Thanks

Hi @Krydos, I'm willing to use the all in one WP Migration plugin but I need you to increase the Maximum upload file size: to 600Mb please I'm using PHP 7.4.33 Thank you

I've tried again to restore the website but unfortunately, it doesn't work....

Dear Krydos, Thank you for your advice and I totally agree with you. But I have no clue on transferring a WP website without tools for noobs like me. I also do not have access to the ftp server neither to the database, I took the backup from a host that gives WP admin access only. However, if you have a better tool than Updraft to advice, please let me know. Thank you

Now I've tried a third time, still the same issue

I tried with firewall and without firewall : it happens everytime And everytime the website become unavailable, I loose wp-admin access, because the website is locked in kind of maintenance mode without possibility to login at all, so I rebuild a fresh WP

Hello ! I'm trying to restaure a website coming from another host but I'm facing the following error : UpdraftPlus Restore error: 504 I've deactivate the firewall but the problem seems to come from a proxy according what I've found on internet. What can I do ? Thank you

You can close this request, website is now online. Thanks

Hello, I've just install a fresh WP on https://wp.900m.heliohost.us/ Problem : I reach the default plesk page and I can't reach the https://wp.900m.heliohost.us/wp-login I can't see what is wrong. You can reset the whole wp.900m.heliohost.us domain if needed Thank you

yes !

Yes, thanks for the clue. It's resolved now. You see, actually it's a website I deleted files and database and I forgot the cron task, that's why I askedon my last ticket if it would be possible to reset a subdomain to start from scratch like when you create a new one for us. Anyway, I've found a new issue with SEO Toolkit. I don't use it for now but maybe other people do.