flazepe

Are you using WordPress on your site? If you do, what plugins did you install?

Actually, you're not suspended. The server your account is on has failed. To get a backup of your account, please go to https://www.heliohost.org/backup/.

 

You may sign up again and choose different server.

 

Please refer to https://www.helionet.org/index/forum/1-news/ for more information and updates.

Is it possible that login in here isn't enough?:

 

https://tommy.heliohost.org:2083/

 

I was told that it is enough to login through the cPanel but not on files that end with '.html'. You may also need to login through https://www.heliohost.org/login/ once every 30 days.

Yes, Johnny will be back once they rebuild it. It might take some time for them to finish rebuilding it though. Can't really guess how long though.

You meant that you accidentally deleted it? Please tell me what happened in details. You could use a translator if you want.

What server were you on?

I think you should rename it Kenny...

I get it. Nice one!

It is possible.

Just wait. It's not that long.

Well, that's a problem. Like I said, we need to wait for a root admin to help you.

Can you download a backup on https://www.heliohost.org/backup/ ?

I will let a root admin figure this out.

The server your account is on has failed. To get a backup of your account, please go to https://www.heliohost.org/backup/

 

Please refer to https://www.helionet.org/index/forum/1-news/ for more information and updates.

What server are you on?

I don't think you're suspended. It's probably just the server since you're on Johnny.

 

EDIT: He is suspended but it doesn't matter anyway.

It will be installed automatically within 1 day.

Well, sorry to hear that.

No, I probably won't be able, as registration on Tommy are closed atm.

First, delete your account and register again. After that, open the verify link a minute early before the sign up resets. The verify link is valid for more than 24 hours so there should be no problem here.

You can delete your hosting account to register for a new one here: http://www.heliohost.org/scripts/delete.php

 

You'll have to wait for about 12 hours so that all of your files and data are deleted. After that, create a new account.

Have you tried clearing your browser cache?

 

EDIT: Also, I think it depends on the server you're registering to. If you signed up for Johnny, it probably takes more time. I'm not sure though.

Got it, thanks!

I think I'm making myself look stupid by asking this but how do I know whether email is supported in my country or not?

Deleted.

 

is Tommy available for sign up when the sign up resets or no?

Tommy is currently donor only because he ran out of hard drive space for new accounts. Once we get our new hardware installed we'll be able to open free signups again.

You might be interested in knowing that we installed the new hardware and opened Tommy free signups again.

Well, this is me now!

Hello, is there a reason why my home directory is in "home1" instead of just "home"? Just curious. I am using Tommy.