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Posts
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Everything posted by Flaze
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This support request is being escalated to our root admin.
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You redacted the IP address in the forum post but not in the title...
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[Krydos] Alternatives for manually parking domains for users...
Flaze replied to sagnik's topic in Escalated Requests
You can add another NS record for the same subdomain. -
[Krydos] Alternatives for manually parking domains for users...
Flaze replied to sagnik's topic in Escalated Requests
You could also add the records individually but that would take up an extra space. -
Yes, that looks correct. You can actually check the IPs here: http://heliohost.grd.net.pl/monitor/
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This support request is being escalated to our root admin.
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It should start after an Apache restart, which is every two hours. Try clearing your cache after that period of time.
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[Solved] can you send me invitation to tommy after delete my account
Flaze replied to nemo1's topic in Customer Service
If you were using the cPanel file manager, you can check the trash. -
This support request is being escalated to our root admin.
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Load issues, probably. You can download the installation files on their website and install it that way instead.
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- heliohost
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This support request is being escalated to our root admin.
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https://www.helionet.org/index/topic/39096-request-for-django-summernote-on-tommy/
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[Solved] Lily - Error 503 - Service Unavailable
Flaze replied to paladino's topic in Escalated Requests
This support request is being escalated to our root admin. -
This support request is being escalated to our root admin.
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Create a new thread next time, chumsky.
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This support request is being escalated to our root admin.
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This support request is being escalated to our root admin.
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I wouldn't go that far...
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[Solved] Request for django-summernote on Tommy
Flaze replied to sjimmie's topic in Customer Service
What's your python version? -
This support request is being escalated to our root admin.
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Unblocked.
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[Inactive] Trouble installing Wordpress (new account)
Flaze replied to stpete's topic in Customer Service
This is most likely due to load issue on Johnny. You can upload a WordPress installation from https://wordpress.org to cPanel, unextract the zip file and try installing it that way. Keep in mind that WordPress has a high load usage, bad code and is prone to attacks so you need to avoid using it if you can and stick to something like Joomla or Grav. -
What's the new primary domain?
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This support request is being escalated to our root admin.
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This support request is being escalated to our root admin.