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Flaze

Moderators
  • Posts

    2,022
  • Joined

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    69

Everything posted by Flaze

  1. Unblocked.
  2. This support request is being escalated to our root admin.
  3. This support request is being escalated to our root admin.
  4. This support request is being escalated to our root admin.
  5. This support request is being escalated to our root admin.
  6. This support request is being escalated to our root admin. Since you're on Johnny, you need to refer https://krydos2.heliohost.org/cgi-bin/modules37.py instead.
  7. This support request is being escalated to our root admin.
  8. What python version are you using?
  9. Unblocked. It was blocked for failed cPanel logins.
  10. Because his HelioNet username is not connected to his cPanel username.
  11. Unblocked.
  12. Your account is on Johnny and is currently archived due to inactivity. This support request is being escalated to our root admin. By the way, your username is masawudu.
  13. This support request is being escalated to our root admin.
  14. This support request is being escalated to our root admin.
  15. Moved to Customer Service. This support request is being escalated to our root admin. The user is on Tommy (python3.7).
  16. This support request is being escalated to our root admin.
  17. I actually almost thought that this was one of those spam edit posts.
  18. I've escalated this to our root admin. I thought your main domain was already changed to groovetunez.ga. Anyway, I have changed it back to groovetunez.ga. Make sure to set the correct nameservers. @qsgt: The script should work on Johnny now but it could break if the load is high. As for it being broken on mobile, Krydos fixed it by removing the mobile interface.
  19. This support request is being escalated to our root admin.
  20. Unblocked. It was blocked for failed SSH login so it's most likely wrong SFTP credentials. I'm not entirely sure since you mentioned SMTP.
  21. Please create a new thread and make sure to include the PostgreSQL user and database name.
  22. That is not the reason of your suspension. You parked 100 domains that use our nameservers (but aren't hosted yet). This is considered theft. Your account cannot be unsuspended.
  23. This support request is being escalated to our root admin.
  24. Your account was suspended for being suspicious. It might has something to do with your domain name or the content of your website. Why is your subdomain called "userid1000156846183824513.heliohost.org"? I see no use other than for phishing.
  25. Unblocked. It was blocked for failed FTP login.
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