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Posts
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Joined
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Days Won
69
Everything posted by Flaze
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Unblocked. It was blocked for failed cPanel login. This won't happen if you use https://www.heliohost.org/login/.
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This support request is being escalated to our root admins.
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Your account is currently archived. This support request is being escalated to our root admins.
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This support request is being escalated to our root admins.
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This support request is being escalated to our root admins.
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This support request is being escalated to our root admins.
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[Solved] Request to enable PostgreSQL Remote Access
Flaze replied to kr4cher's topic in Escalated Requests
This support request is being escalated to our root admins. -
This support request is being escalated to our root admins.
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Merged. This support request is being escalated to Krydos.
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Yes, what would you like your forum username to be changed to? This support request is being escalated to our root admins.
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[Inactive] How to get heliohost.org subdomain?
Flaze replied to blueyesk's topic in Customer Service
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[Solved] Inactive and archived account for many days without acessing it
Flaze replied to munny's topic in Escalated Requests
This support request is being escalated to our root admins.- 3 replies
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- archived account
- account
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(and 3 more)
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This support request is being escalated to our root admins.
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This support request is being escalated to our root admins.
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Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress. Something that might help is this simply static Wordpress plugin. It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you. If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS. This is the second time you've been suspended for the same reason. Please optimize your WP installation or use a better software. If you get suspended for the same reason again, we might not be able to unsuspend your account.
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Forum PMs.
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This support request is being escalated to our root admins.
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This support request is being escalated to our root admins.
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This support request is being escalated to our root admins.
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Your account is currently archived. This support request is being escalated to our root admins.
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Your python version too.
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Please stop making multiple posts.
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This support request is being escalated to our root admins.
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This support request is being escalated to our root admins.
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Unsuspended. You can also try using ClassicPress, I heard it uses less load.