jbbdude

That answer also confuses me. I just added another domain to my account, and it is delegated through afraid.org as well.

Re: [Reactivating account "jbbdude" and deleting account "jbbdude2"] OR [Removing "web.jbbdude.win" from hosts list] Is there any news or progress on this front? Re: www.joshbblock.com NS delegation: What I'm seeing with a DNS auth trace for www.joshbblock.com is that afraid.org servers delegate to heliohost.org servers, but the HelioHost servers refuse to respond, therefore it cannot be determined to be the authoritative NS (that is, it may then delegate again). Different NS delegation tools seem to interpret that refusal differently. In every test I've run, the root servers delegate to the GTLD servers which delegate to ns1-ns4.afraid.org, then to ns1-ns2.heliohost.org. What IP address is cPanel/Apache finding rather than the HelioHost nameservers? I don't know what else can be done to resolve this. I can only imagine that for some reason, HelioHost is interpreting www.joshbblock.com as joshbblock.com and finding a different NS delegation...

joshbblock.com points to afraid.org. However, I delegated www.joshbblock.com to heliohost.org. Confirmation 2

I am attempting to add web.jbbdude.win as an add-on domain to my new account (jbbdude2, on Ricky). However, I am receiving an error that a record for this domain already exists. I previously added this domain to an old account (jbbdude, on Johnny) which I believe last became inactive in 2018. I would be OK with closing my new account if I am permitted to revive that one. Otherwise, this domain needs to be removed from the config (which I assumed would have automatically happened when my account was previously closed). I am also attempting to add www.joshbblock.com as an add-on domain. However, I am receiving an error that the DNS is not pointed to HelioHost. The NS records are correctly pointed to ns1 and ns2.heliohost.org. Confirmation I can't tell why this issue is happening. I am aware that HelioHost expects to add naked domains, not subdomains, but this shouldn't impact the process of adding a domain.

Username: jbbdude Server: Johnny Main: jbbdude.heliohost.org

I am trying to create two addon domains. I want their document roots to be outside public_html (such that the folders are not accessible as subfolders of the main domain). If possible, I also want the subdomains to forward to the addon domains. [a].[domain] subdomain [a](.jbbdude.heliohost.org) root /[a].[domain] subdomain root /Initially, the addon domain page kept modifying the roots to include public_html, i.e. /public_html/[a] rather than /[a]. I tried editing those entries. I then tried to delete the addon domains and re-add them correctly. However, I keep getting the error "The domain “[a].[domain]” already exists in the Apache configuration." for both domains. They do appear as options on the subdomain creation page, and in the zone editor. I cannot find any place or page where I can fully delete domains I have previously added. a) Can these domains be deleted from the Johnny Apache config? I suspect this requires admin intervention. b ) Can I force cPanel to let me use a directory outside of /public_html for the roots? c) Can I redirect all visits to the associated subdomain to the actual addon domain? d) Is there any way to tell what went wrong and how? [Edit: removed domain and subdomain specifics]