Ashoat

Good catch, but unfortunately cPanel is closed source so I can't modify it. You could submit a bug report.

No problem

Could you decide on switching before I grant the dedicated IP? We have a limited number of these.

I appreciate everyone's support The colocation provider has passed the request up to the database, so as soon as they get to it (presumably today) we'll be back online.

You'll just have to wait. My guess is that the colocation provider will switch on the IP tomorrow, so you shouldn't have to wait too long

This problem was in two parts: 1) Your domain didn't have an entry in httpd.conf. 2) There was not a generic entry for the IP in httpd.conf, so Apache defaulted to the first account with your IP. Problem should be fixed.

Our OS information should be in your cPanel, but we're running CentOS 5.4 x64_86. We're using unixODBC as our ODBC driver, so specific ODBC database drivers will need to be compatible with it.

Well... neither did I. Maybe it's a consequence of the IP change? Anyways, do you want me to give you a dedicated IP back, or have you moved to another provider?

Please try again now.

My bad. Please wait until "Server Load" under "Service Status" in your cPanel is below 4, and then try adding the domain again once.

You're saying you never configured the CA certificate?

We don't have a driver for Access. If you can provide a free one, please let us know and we'll install it.

Okay, sounds good.

Uhm... okay. Well, that's weird. php.net says it's deprecated. Anyways, fixed. My bad?

Uh... that's not me. What IP do you have?

Let me know if this is still an issue.

You have a couple of options. 1) You can configure the environment locally, and upload to here. I'd suggest this one. 2) You can try to mess around with cronjobs. 3) You can try to install a CGI shell.

You can get an SSL and we will allow you to configure it. We're aren't offering any certificates ourselves, though.

What is the exact error you're getting, and are you sure you'll following the directions properly?

Okay, you've been granted a dedicated IP. It should be active by tomorrow.

1) We never had Magic Quotes enabled. 2) Since we're running PHP 5.3, we couldn't enable it even if we wanted to. Are you sure your software provider isn't telling you to change some configuration option?

This is not a support forum.

I can't guarantee anything. It all depends on how quickly the colocation provider gets to it, although I can't imagine it coming up later than Monday.