yes, i have confirmed that the you have bought the item, so thats alright. but i had the same problem! but when i asked Lappy to see if he had the same problem, everything worked out fine for him. i wonder why... anyways, just PM all the details you need to send (check the IBStore front page to find out what details you need to send), and ill establish an account. sorry for the inconvenience, i wonder what the problem is...