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How did you setup your MX records? I checked your MX records but they are quite different from websites that I administer. They have extra entries in there: Your website: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=algby.com&rec=MX Mine: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=kyoushuu.tk&rec=MX (Yes, I don't know much about emails, just trying to help ) Also, did you properly added the e-mail account (in Email Accounts area) and set the default address (in Default Address area) in HelioHost's cPanel? (They are in the Mail section).