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Showing content with the highest reputation on 09/24/2013 in all areas
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When you create the addon domain at cpanel, it will automatically create a subdomain during the creation process. Also you'll need to wait at least 24 hours after you've created the addon domain for it to work.1 point
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Is the site a heliohost sub domain, something like this, mysite.heliohost.org? If so you'll need to delete it first and then create the new account. If it has it's on domain name then sure you could have it as an addon domain on your site. Go here and delete the account and after I see you've deleted it, I'll speed up the process: http://www.heliohost.org/home/support/scripts/delete1 point