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Suspended and Queued Accounts

If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

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Please use this subforum to report any Suspended or Queued problems with your account. If you are experiencing any of these problems, please follow the below instructions and a support administrator will deal with the matter as soon as we can.

If you believe that your account has been incorrectly queued:

1) Create a new topic named "Queued: hh_username", replacing hh_username with your HelioHost username

2) In your post, include the following information:

a. your HelioHost username

b. the server your account is on

c. your HelioHost main domain

 

If you believe that your account is incorrectly suspended:

1) Create a new topic named "Suspended: hh_username", replacing hh_username with your HelioHost username

2) In your post, include the following information:

a. your HelioHost username

b. the server your account is on

c. your HelioHost main domain

 

If you do not respond in this format, your topic may be closed.

Administrators: Please close all solved topics to ensure that the forum is clean and manageable.

5,141 topics in this forum

  1. [Solved] Archived:dmkjee

    By dmkjee,   
    • 1 reply
    • 688 views

  2. [Solved] Archived: hirikgg

    By hirikgg,
    • 2 replies
    • 540 views

  3. [Solved] robalejandro.gon

    By robgon,
    • 1 reply
    • 271 views

  4. [Solved] Hotianki Archived

    By Guest hotianki,
    • 1 reply
    • 175 views

  5. [Solved] Suspended : figurehe

    By figurehe,
    • 1 reply
    • 332 views

  6. [Solved] Incorrectly Archived mscott51 johnny

    By mscott51,
    • 1 reply
    • 420 views

  7. [Solved] Archived: qatoqat

    By qatoqat,
    • 1 reply
    • 441 views

  8. [Solved] Suspended: madlabsa

    By madlabsa,
    • 1 reply
    • 312 views

  9. [Solved] Archived: navinlmn

    By navinlmn,
    • 1 reply
    • 302 views

  10. [Solved] Archived : iopen

    By iopen,   
    • 2 replies
    • 548 views

  11. [Solved] My account has been suspended

    By sophiar,
    • 1 reply
    • 242 views

  12. [Solved] Queued: gemsinth

    By jonathon.roberts12,
    • 2 replies
    • 316 views

  13. [Solved] Reactivate my account

    By ernesto1,
    • 1 reply
    • 279 views

  14. [Solved] suspended and recreation

    By heliomember,
    • 1 reply
    • 309 views

  15. [Solved] Suspended: knight02

    By knight02,
    • 1 reply
    • 452 views
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