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Suspended and Queued Accounts

If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.


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Please use this subforum to report any Suspended or Queued problems with your account. If you are experiencing any of these problems, please follow the below instructions and a support administrator will deal with the matter as soon as we can.

If you believe that your account has been incorrectly queued:

1) Create a new topic named "Queued: hh_username", replacing hh_username with your HelioHost username

2) In your post, include the following information:

a. your HelioHost username

b. the server your account is on

c. your HelioHost main domain

 

If you believe that your account is incorrectly suspended:

1) Create a new topic named "Suspended: hh_username", replacing hh_username with your HelioHost username

2) In your post, include the following information:

a. your HelioHost username

b. the server your account is on

c. your HelioHost main domain

 

If you do not respond in this format, your topic may be closed.

Administrators: Please close all solved topics to ensure that the forum is clean and manageable.


5,140 topics in this forum

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    • 982 views
  2. [Solved] Archived account

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  3. [Solved] Archived: enig360

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  4. [Solved] [Suspended]JYen83

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  5. [Solved] Queued: hh_fladnag

    • 3 replies
    • 718 views
    • 8 replies
    • 678 views
  6. [Solved] Account hacked

    • 3 replies
    • 655 views
  7. [Solved] Suspended: user848

    • 7 replies
    • 938 views
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