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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. [SOLVED] I Cann't Login

    By mhea,
    • 6 replies
    • 1.1k views

  2. Alias error

    By milkv,
    • 6 replies
    • 747 views

  3. [Solved] Queued: Mattress

    By mattress67,
    • 6 replies
    • 308 views

  4. [Solved] Please Delete My Account.

    By shayan,
    • 6 replies
    • 438 views

  5. Server Load? Stats?

    By Bailey,
    • 6 replies
    • 566 views

  6. Unwanted Default File Permissions

    By robev,
    • 6 replies
    • 1.3k views

  7. [Solved] Forgot cpanel username

    By atpray,
    • 6 replies
    • 584 views

  8. moving domain

    By matjaz,
    • 6 replies
    • 1.9k views

  9. [Solved] Jsp Isn't Executing Over Https

    By mrj,
    • 6 replies
    • 543 views

  10. [Solved] Deploy .war User: Seguvigo .war: Tfgsegmentacion.war

    By braissg13,   
    • 6 replies
    • 692 views

  11. [Solved] postgresql, plesk and remote access

    By gaubry,
    • 6 replies
    • 699 views

  12. Problem with the store

    By Sungazer,
    • 6 replies
    • 2.1k views

  13. SSI problems - Can't seem to make it work

    By Luna,
    • 6 replies
    • 1.5k views

  14. Suspended for inactivity after I renew?

    By jdipalma,
    • 6 replies
    • 1.5k views

  15. [Solved] Can't Signin To Heliohost And Helionet On Mobile

    By giteshss2,   
    • 6 replies
    • 1.5k views
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