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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Addon Domain Not Working

    By xichael,
    • 0 replies
    • 457 views

  2. [Solved] Addon Domain Or New Acct?

    By cbusvip,
    • 0 replies
    • 588 views

  3. [Solved] Addon Domain Problem

    By miniurl,
    • 3 replies
    • 757 views

  4. [Solved] Addon Domain Problem

    By spikesp,
    • 2 replies
    • 799 views

  5. [Solved] Addon domain problem

    By aquaali,
    • 2 replies
    • 881 views

  6. [Solved] Addon Domain request

    By manhojoung,   
    • 2 replies
    • 523 views

  7. [Solved] Addon domain request

    By karlsoukup,
    • 1 reply
    • 274 views

  8. [Solved] Addon Domain Request

    By ismailserin,
    • 2 replies
    • 454 views

  9. [Solved] Addon Domain request

    By ismailserin,
    • 1 reply
    • 414 views

  10. [Solved] Addon Domain Request

    By jedibcg,
    • 1 reply
    • 178 views

  11. [Solved] Addon Domain Request

    By coder248,
    • 1 reply
    • 430 views

  12. [Solved] Addon Domain Request: hejrani.com

    By sasanh,   
    • 3 replies
    • 410 views

  13. [Solved] Addon Domain Unavailable

    By evezers2,   
    • 5 replies
    • 1.9k views

  14. [Solved] Addon Domain With Trirdparty Dns Hosting

    By pade,
    • 1 reply
    • 445 views

  15. [Solved] Addon Domain/subdomain Server Not Found

    By bdjensen,   
    • 0 replies
    • 581 views
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