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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9951 topics in this forum

  1. [Solved] Cpanel Error

    By rezabagh,
    • 0 replies
    • 861 views

  2. Error On Addon Domains

    By Mhari,
    • 0 replies
    • 541 views

  3. External cron help.

    By Guest pooks,
    • 0 replies
    • 551 views
    • Guest
    • Guest

  4. [Solved] Area51 Accounts

    By Ice IT Support,
    • 0 replies
    • 542 views

  5. Free PHP Mod Installations

    By Kyougi,
    • 0 replies
    • 1.2k views

  6. Yeah okay

    By Wizard,
    • 0 replies
    • 963 views

  7. Cant Get My Account To Work

    By naturali,
    • 0 replies
    • 555 views

  8. [Solved] Johnny Is Down

    By BobCat,   
    • 0 replies
    • 711 views

  9. Can't Reset Cpanel Password

    By Eshkation,   
    • 0 replies
    • 667 views

  10. [Solved] forgot password

    By quataofr,
    • 0 replies
    • 486 views

  11. HTaccess File

    By tmaahik,
    • 0 replies
    • 421 views

  12. SSL Request

    By howard,
    • 0 replies
    • 878 views

  13. HelioHost Account Activation

    By Mike P,
    • 0 replies
    • 1.1k views

  14. [Solved] Permission denied on non public schema

    By styxdb,
    • 0 replies
    • 618 views

  15. Website Still In Queue: Approaching 48 Hour Mark

    By strakk,
    • 0 replies
    • 406 views
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