Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. Cpanel.enquete.heliohost.org 503 Service Temporarily Unavailable

    By Leyers,   
    • 0 replies
    • 1.4k views

  2. Constantly Inactivity Suspension

    By Acetonide,
    • 0 replies
    • 727 views

  3. Subdomain Dns Dead (Dns Look Up Failed)

    By mtpews,
    • 0 replies
    • 600 views

  4. [KRYDOS] ENABLING REMOTE ACCESS TO POSTGRES DB

    By mvivanco,   
    • 0 replies
    • 605 views

  5. Some Elements on My Wordpress Blog don't show

    By lvtj,
    • 0 replies
    • 802 views

  6. Change Main Domain

    By Ryan M,
    • 0 replies
    • 738 views

  7. [Solved] Problems When Remote Access Via Pc

    By Coldwin,   
    • 0 replies
    • 1.4k views

  8. Php inside html

    By zecs,
    • 0 replies
    • 388 views
    • zecs
    • zecs

  9. [Solved] Cannot Access Cpanel Or Ftp

    By aulc1344,
    • 0 replies
    • 617 views

  10. [Solved] Unable to login with that username and password

    By ibrahimserhat,
    • 0 replies
    • 570 views

  11. [Solved] Got blocked due to too much login attempts

    By thofficial,
    • 0 replies
    • 241 views

  12. Email Not Sending

    By jedirogue,
    • 0 replies
    • 495 views

  13. Cpanel Login / Password Reset Not Working

    By Whirligig231,
    • 0 replies
    • 590 views

  14. Remote Mysql Access Denied C# App

    By shyamal,   
    • 0 replies
    • 1.2k views

  15. Move domain from Tommy

    By thimk,
    • 0 replies
    • 586 views
×
×
  • Create New...