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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. Problem Log In Cpanel At Johnny's

    By ramiro,   
    • 0 replies
    • 1.4k views

  2. my domain is disabled??

    By sunshare,
    • 0 replies
    • 828 views

  3. Can any body start the php script from shell?

    By DevMcLin,
    • 0 replies
    • 907 views

  4. [Inactive] Ip Blocked When Post A Article.

    By media2vn,
    • 0 replies
    • 661 views

  5. Invisible Mysql Database On Stevie

    By dorrian,
    • 0 replies
    • 479 views

  6. Cannot add Add-on Domain

    By Wizzard,
    • 0 replies
    • 1.2k views

  7. [Solved] Problem With Sql Server Or Just Me?

    By aommaster,
    • 0 replies
    • 542 views

  8. [Solved] Webpage Hacked

    By Programer OZ,   
    • 0 replies
    • 1.3k views

  9. [Solved] The Website Is Always Redirected To The Page Is Suspended, While The Website Active ?

    By sosmed,
    • 0 replies
    • 534 views

  10. Mysql Connection Problem

    By muzamil,   
    • 0 replies
    • 542 views

  11. Is There A problem with the PHP?

    By Alstertheonly,
    • 0 replies
    • 1.3k views

  12. [Solved] Phpmyadmin

    By ExtremeGaming,
    • 0 replies
    • 746 views

  13. Multiple Domains On My Account

    By Blazeweb,
    • 0 replies
    • 439 views

  14. Sir kindly delete all my account except this one

    By dwijashu,
    • 0 replies
    • 467 views

  15. Delete My Account

    By vietnam,
    • 0 replies
    • 493 views
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