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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10065 topics in this forum

  1. [Solved] Reset My account

    By douglaswebster21,
    • 1 reply
    • 300 views

  2. [Solved] Add domains

    By mbta98,
    • 2 replies
    • 300 views

  3. Re : Possible Terms of Service violation detected

    By ameer1303,
    • 1 reply
    • 300 views

  4. [Solved] Domain Name Addition

    By vivekrajan007,
    • 1 reply
    • 300 views

  5. [Solved] Add new domain please

    By pokemonwawi,
    • 1 reply
    • 299 views

  6. DearCareer.com register

    By Ambrose,
    • 2 replies
    • 299 views

  7. [Solved] Morty not working

    By forsythe,
    • 2 replies
    • 299 views

  8. [Solved] Request to change subdomain name.

    By sphinx0945,
    • 1 reply
    • 298 views

  9. my Username is: engrprimusapps, and doman is nizeman.com

    By engrprimusapps,
    • 1 reply
    • 297 views

  10. [Solved] add my domain

    By Guest,   
    • 1 reply
    • 297 views

  11. pedido de ajuda

    By Nanizinha,
    • 0 replies
    • 297 views

  12. [Solved] add new domain

    By talesaz,
    • 1 reply
    • 297 views

  13. It says account don't exist

    By tenebrific_knight,
    • 1 reply
    • 296 views

  14. [Solved] Request to reset my Account to start over

    By elkhaddir,
    • 4 replies
    • 295 views

  15. [Solved] Add domain. username vivekrajan007

    By vivekrajan007,
    • 1 reply
    • 294 views
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